vaultingat
01-09-2003, 03:33 AM
We bought this for our room a few weeks ago and it has been a total nightmare. The priting was sort of working sometimes, and the scanning wasn't working at all. HP has stated that there are support problems under 10.2
<a href="http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189" target="_blank">http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189</a>
but the problem they describe does not seem similar my printers problem which is an absolute failure to function. I have even had to reformat my HD because of my various attempts to install, but mostly uninstall drivers. Should I just return this printer now? That's what we're planning on doing but I thought I should check if 1.) there is some solution I'm unaware of or 2.) I actually got a faulty product. Thanks in advance for your help.
-Felipe
<a href="http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189" target="_blank">http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189</a>
but the problem they describe does not seem similar my printers problem which is an absolute failure to function. I have even had to reformat my HD because of my various attempts to install, but mostly uninstall drivers. Should I just return this printer now? That's what we're planning on doing but I thought I should check if 1.) there is some solution I'm unaware of or 2.) I actually got a faulty product. Thanks in advance for your help.
-Felipe