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View Full Version : Permission Issues with Time Machine, Drobo


F1Turbo
06-01-2008, 10:25 AM
I'm having permission issues with Time Machine. When it tries to backup to my Drobo, it gives me an error saying that the drive is read only. Usually after repairing permissions on main drive and rebooting, it'll work again, for a while. I'm using a PowerMac with 10.5.3.

I found this thread (http://forums.appleinsider.com/showthread.php?t=82866&highlight=permission) with something I want to try (from talksense101):

"Also, type the command "id" in terminal and make sure your user group is "staff". if that is fubared, go to system preferences and "users and groups" and right click on your portrait after authentication and you will get the advanced options menu. You can change your group id in there. the staff group id is usually 20. don't touch the UUID in there or the user account will lose access to the system."

I have 5 user accounts on the system. One account does list '20' as it's group user ID, while the other 4 all list the user ID (such as 501, 504, etc) as the group user ID. Should I change the group user ID to 20 on all accounts? What exactly does this mean and do, anyway? I checked a couple of other Macs I have, and they all had matching user and group IDs. Any danger of losing access to account when changing group user ID to 20?

Drobo's website knowledge base says to use Cocktail, which is what I'll try next if this doesn't work.

F1Turbo
08-20-2008, 10:03 AM
Thought I had this problem fixed, but it's back again.

I have used Cocktail, but can't see that it did anything.

I've erased and formatted the Drobo twice since the original occurrence back in June. The first time that seemed to fix everything, but not as lucky the second time. I have another backup (SuperDuper) on a different drive now, so it's no problem reformatting the Drobo again. I've only used the Drobo for Time Machine backup, SuperDuper backup, and backup of files from external USB drive from music server (Mac Mini based)).

When I look at permissions on the Drobo, it lists:

system - read & write
admin - read & write
everyone - read only

and above the list, it says I can only read. My account is admin. No listing for staff. I've verified and repaired permissions on my internal drive, then verified permissions on Drobo (won't let me repair, since read only I guess).

I think the problem is probably rooted in the group comments above, as no "staff" is listed on Drobo permissions.

Any insight you could give me is appreciated!

skyfire
06-12-2009, 12:53 AM
Late reply, but someone else may stumble upon this as well. I have the same issue. Time Machine cannot write to drobo because of some permissions issue. It happens whenever my iMac restarts and drobo automatically remounts. In order to fix this, I just unmount drobo, unplug the firewire 800, and then plug it back in to remount it. Works fine after that. I've spent too much time searching for a better fix for this. Luckily for me, I don't restart or turn my machine off that often. Waking up from sleep is fine, but it still happens when turning on from off. Haven't done much troubleshooting and don't care to, but would like an explanation or a real fix if its out there.

Marvin
06-12-2009, 03:09 AM
To save unplugging, you can try ejecting the drive, go into Disk Utility and mount it up again.

When the drive is mounted, does the Finder prevent you copying to the drive? If so does relaunching the Finder change anything?

nclare
06-25-2009, 09:41 AM
Hi. I am having a heck of a time with my Drobo as well and I think I have narrowed it down to an issue with Time Machine backups. Drobo seems to work fine until Time Machine starts to backup. Part way through the backup the backup fails and I start to get ongoing, strange permission problems with the Drobo volumes. I loose my Aperture and iPhoto libraries although there not really gone, a restart of my Mac and the Drobo and the reappear.

Once, after disconnecting the USB to the Drobo, I examined the Volumes folder using terminal and saw that my Mac still thought the volumes were there. Probably some type of alias - I deleted them, and reconnected the Drobo. Things were better for a while, but issues have returned. I can't copy large files such as the iPhoto and Aperature libs to other mounted volumes without receiving the same Permission error and having the copy process just hang until I have to relaunch the finder.

All of this is making me very nervous about my Drobo.

Rokcet Scientist
06-26-2009, 09:54 AM
Sounds like a Time Machine lockout, imo.