Steve Jobs vows iPhone app crash fix for September

[AppleInsider]

iPhone owners suddenly locked out of their third-party apps by a crash bug on startup will have a solution next month, Apple chief Steve Jobs has revealed.

An AppleInsider reader has received one of Steve Jobs' characteristically brief and rare personal responses, assuring them that his company is aware of the problem and has a solution.

"This is a known iPhone bug that is being fixed in the next software update in September," reads the one-line message from the Apple co-founder.

The email provides an end date to problems that have become increasingly apparent in Apple's support forums and elsewhere. Many report the iPhone 2.0 firmware suddenly failing to load non-default apps regardless of their nature, briefly loading them before abruptly jumping back to the home screen.

The bug occurs both with freshly downloaded software and with updates, but is reported as never having a definite fix; although some report successfully deleting and re-downloading apps to regain access, others find the solution either having no effect or gradually decaying over time to where the apps again fail to run. Restoring the iPhone also seldom works.

Apple's recently released 2.0.1 and 2.0.2 updates are similarly incapable of resolving the problem. In some circumstances, iPhone owners have found the patches breaking what ran properly before.

And while Apple until Jobs' message has never publicly said when a solution would arrive, an increasing amount of speculation and clues suggests that the problem may stem from improperly set permissions to run the apps. One member of Apple's forums has been told by a support agent that his iTunes account was apparently "split into two separate accounts," confusing the iPhone when it attempts to load an app. Some users note experiencing the problem chiefly with on-iPhone downloads rather than through iTunes.

Even if the root cause has been identified, however, the weeks-long wait has been cold comfort for those affected by the crashes, many of whom had updated their original iPhones just to add support for third-party programs. The same reader who prompted Jobs' response told the executive that the crashing bug had at least temporarily soured an otherwise positive experience.

"[The flaw] has been so completely out of line with what I have experienced and expect from Apple that I am compelled to share this information with you," the reader says.[ View this article at AppleInsider.com ] (http://www.appleinsider.com/article.php?id=4511)

[SpamSandwich]

This is an outrage! (just thought I'd post a preemptive whine)

[drhamad]

2.0.2 fixed all of my crashing apps...

[slapppy]

I guess I'm lucky, my apps seems to launch fine lately.

[ColeSQ]

2.0.2 fixed all of my crashing apps...

Keep your eye on it, and don't download anything on your phone. If you do download an update for example, make sure you remove the original version of the app from your phone first and download the new one in iTunes on your computer. Then delete the app from iTunes without deleting the file itself, rename the file removing any numbers appended to it, and delete the original earlier version if it still exists just before doing this.

I guess I'm really sharing this with everyone because the bug bit me and I think I finally bit back. After having this problem every day I used this method to completely eliminate the problem and haven't looked back since, but I don't believe we're out of the woods just yet.

[jcassara]

I'd really hate to be around Steve these days. His disposition must be more virulent than usual with all of these embarrassments at Apple. Hang in there, Cupertino. Just a bump in the road. We've all been there, done that, and have the purple hearts to show for it.

[Ireland]

Rare, lol. Gotta love Jobs, one hullofa guy :\

[ncee]

Another lucky user.

Everything I need and use my iPhone works fine:)

Skip

[ColeSQ]

I'd really hate to be around Steve these days. His disposition must be more virulent than usual with all of these embarrassments at Apple. Hang in there, Cupertino. Just a bump in the road. We've all been there, done that, and have the purple hearts to show for it.

He's probably not eating, and that's not good either.

[NasserAE]

I downloaded a new game today "CannonGame". The first time it worked great but then it start to crash during start up. I restarted my iPhone and it worked fine since. However, I am still having problems like everyone else when it comes to address book and lagging response. I hope they fix these problems.

Still waiting for iCall to appear on the apps store!

[plankton]

Personally, I'd just like to be able to sync to my .Mac account using my 10.4.11 machine. Ever since the Mobile Mess fiasco, one of my 10.4.11 Macs has been locked out with a "There was a problem with the sync operation. .Mac login failed." message. My 10.5.4 Macs work fine. To use SJ's colorful language when he is pissed, "Steve, I don't give a flying f**k about 3 months free .Me service. It is f**king useless if my sync and idisk don't work on my 10.4.11 Mac."

[macslut]

I was having problems with apps. I had two iTunes account and would switch the two with iTunes. One was for work, and one was personal. This is in addition to having numerous libraries. I originally set up the iPhone with my work account and then switched over to my personal account. This resulted in apps crashing.

I then did a full restore and jailbreak. Things seemed to work well, but after switching account back and forth, apps would crash again. I went into the iPhone via SSH and used the CHMOD command to change permissions on all of my apps.

No more problems.

[solipsism]

Personally, I'd just like to be able to sync to my .Mac account using my 10.4.11 machine. Ever since the Mobile Mess fiasco, one of my 10.4.11 Macs has been locked out with a "There was a problem with the sync operation. .Mac login failed." message. My 10.5.4 Macs work fine. To use SJ's colorful language when he is pissed, "Steve, I don't give a flying f**k about 3 months free .Me service. It is f**king useless if my sync and idisk don't work on my 10.4.11 Mac."

I think your anger issues should take precedence over your .Mac syncing issues.

[KeithT]

I had this problem last week. Lost access to all my media and couldn't launch any 3rd party apps. I resynced and still had issues with media. After cycling power, I got the music to work. Still couldn't launch 3rd party apps.

The app problem started after I starting updates for some apps via wifi. The updates didn't complete. I think that was the root of my app launching problems. I eventually tried downloading just some other random app via wifi. After this completed successfully, I was able to launch all my other 3r party apps.

[NasserAE]

Personally, I'd just like to be able to sync to my .Mac account using my 10.4.11 machine. Ever since the Mobile Mess fiasco, one of my 10.4.11 Macs has been locked out with a "There was a problem with the sync operation. .Mac login failed." message. My 10.5.4 Macs work fine. To use SJ's colorful language when he is pissed, "Steve, I don't give a flying f**k about 3 months free .Me service. It is f**king useless if my sync and idisk don't work on my 10.4.11 Mac."

Try resetting warnings in iSync Preferences. If that didn't work then maybe you should just upgrade your 10.4.11 Mac to Leopard!

[noriyori]

I find it kinda funny/disappointing that my hacked iphone running v. 1.x.x ran fine with tons of unregulated apps and now apples app store and (supposedly) tested apps on v. 2.0.x are having so many problems. I had to restore my iphone three times just to get mail to launch. Maybe apple should start hiring some people from the iphone hackers dev team...

[justflybob]

I think your anger issues should take precedence over your .Mac syncing issues.

:lol:

[solipsism]

I find it kinda funny/disappointing that my hacked iphone running v. 1.x.x ran fine with tons of unregulated apps and now apples app store and (supposedly) tested apps on v. 2.0.x are having so many problems. I had to restore my iphone three times just to get mail to launch. Maybe apple should start hiring some people from the iphone hackers dev team...

From my experience, the issues lay with the immaturity of the v2.x firmware. I don't see how having a bunch of 3rd-party apps installed and not running would affect the device's performance and stability unless there are processes for those apps still running after you switch apps, which would be the fault of the system, not the 3rd party. Hopefully v2.1's arrival next month will bring an end to some of these more severe growing pains.

PS: Should we expect a v2.0.3 in the interim?

[donlphi]

MACWORLD January 6, 2009:

"One more thing...

We are pulling all 3rd Party Apps from the iPhone and iPod Touch. We told you so! :( "

OOPS

[avatar1632]

Personally, I'd just like to be able to sync to my .Mac account using my 10.4.11 machine. Ever since the Mobile Mess fiasco, one of my 10.4.11 Macs has been locked out with a "There was a problem with the sync operation. .Mac login failed." message. My 10.5.4 Macs work fine. To use SJ's colorful language when he is pissed, "Steve, I don't give a flying f**k about 3 months free .Me service. It is f**king useless if my sync and idisk don't work on my 10.4.11 Mac."

Open iSync, go to Preferences, select "Reset Sync History".

This happened to me and it turned out to be because SyncServices was using cached credentials even though the user/pw I put in the .Mac control panel was new/different.

There's a knowledge base article about it somewhere on support.apple.com.

[bstern]

I had this problem last week. Lost access to all my media and couldn't launch any 3rd party apps. I resynced and still had issues with media. After cycling power, I got the music to work. Still couldn't launch 3rd party apps.

The app problem started after I starting updates for some apps via wifi. The updates didn't complete. I think that was the root of my app launching problems. I eventually tried downloading just some other random app via wifi. After this completed successfully, I was able to launch all my other 3r party apps.

I had almost the exact same problem last night. Suddenly, but some time after I experienced an aborted app update on the phone, none of my 3rd party apps would start. Some people said the solution was to downgrade to iTunes 7.7.0, or not to upgrade to 2.0.2.

I was able to resolve the problem (thus far!) using iTunes 7.7.1 and the 2.0.2 firmware:

1) in the iPhone tab in iTunes, disable syncing apps and sync - that will uninstall all apps
2) manually remove the remaining 3rd party apps that step (1) didn't wipe
3) undock and reboot the iPhone
4) reauthorize your computer in iTunes (Store -> Authorize Computer)
5) redock and re-enable syncing off apps, and sync

The process lasted several hours, but today my 3rd party apps have been behaving.

My guess is that some DRM file or certificate got corrupted by the aborted iphone app update, and that in my case, the computer re-auth somehow restored the certificate, followed by the app re-install, which probably re-signed all the apps with the new cert.

Henceforth I will not be updating apps via the iPhone app store.

[JoeyGee]

My apps used to crash non-stop when I first downloaded apps from the store, then I realised it was because of having two accounts.. Now that I fixed it.. all works fine with me! :)

[PrayHarder]

I had this same problem of apps crashing and all of my media being gone. Mine was fixed by downgrading to iTunes 7.7.0 from 7.7.1.....


Ben

[plankton]

Thanks for the suggestion but that was one of the first things I tried and it did not fix it. I have read the Apple discussion forums extensively and none of the fixes work.
This is a laptop so syncing is essential when on the road. It is too slow to run 10.5.4 and I am waiting for the new Macbooks to appear in September.
Solipsism—try posting helpful tips rather than sarcasm.

Try resetting warnings in iSync Preferences. If that didn't work then maybe you should just upgrade your 10.4.11 Mac to Leopard!

[auxio]

I went into the iPhone via SSH and used the CHMOD command to change permissions on all of my apps.

No more problems.I'm guessing the iPhone suffers from some of the same problems Mac OS X at large does: needing to repair permissions every now and then. In fact, I'm backing up some stuff on my MBP right now so that I can reinstall Mac OS on it because Disk Utility can't even repair permissions anymore (and I can't install anything because the permissions are messed up so bad).

I think Apple seriously needs to look into having a proper install management system. I've run various flavors of UNIX for years and never had to repair permissions on a regular basis. Obviously Installer.app and whatever the Software Update mechanism uses aren't cutting it. Same goes for whatever is managing software installs on the iPhone.

[plankton]

Thanks for the tip, tried that a week or so ago and it does not fix the problem. It looks like I am facing a OSX reinstall unless the new Macbooks appear soon (see post above for why I cannot go to 10.5.4). I have also tried all the AF tips about deleting plists and creating new user/admin accounts, etc.
Other than this, the Mac is running well.

Open iSync, go to Preferences, select "Reset Sync History".

This happened to me and it turned out to be because SyncServices was using cached credentials even though the user/pw I put in the .Mac control panel was new/different.

There's a knowledge base article about it somewhere on support.apple.com.

[expression836]

has been so completely out of line with what I have experienced and expect from Apple that I am compelled to share this information with you," the reader says.

This user has obviously not used Mac OS X Server 10.5. Broken DHCP, PHD's, printer drivers, absurd and backwards changes to Workgroup Manager....

[Ensign Pulver]

For fuck's sake, it's "Jobs's".

Why has the entire world lost the ability to properly use the apostrophe? Did none of you people get out of the third grade? It's bad enough when some teenage leet-speaker does it, but to have it misused in published articles is simply inexcusable.

[teckstud]

For fuck's sake, it's "Jobs's".


Who's "fuck"?

[solipsism]

@ Ensign Pulver

Heads up! Delete your post.

[solipsism]

Who's "fuck"?

While rarely used that usage is historically accurate. It comes form similar terms like "for Pete's sake" where the possessive works. Though i were writing novel I and used that term I would not use apostrophe with the use of the word fuck since, IMO, the exclamation doesn't require it.

[teckstud]

While rarely used that usage is historically accurate. It comes form similar terms like "for Pete's sake" where the possessive works. Though i were writing novel I and used that term I would not use apostrophe with the use of the word fuck since, IMO, the exclamation doesn't require it.

But Pete and god are beings.
Is "f*ck"?

[solipsism]

But Pete and god are beings.
Is "fuck"?

It has to be a noun to have possession, but that usage makes fuck the subject and therefore the noun in the sentence. But fuck can be a noun. It's a very versatile word.


edit: Here is an informative and fun video on this most taboo of words: http://www.youtube.com/watch?v=XGDpzqs3vYg

[MomentsofSanity]

edit: Here is an informative and fun video on this most taboo of words: http://www.youtube.com/watch?v=XGDpzqs3vYg

Well that was a let down... I was hoping for a COMPLETELY different type of video.....

[solipsism]

Well that was a let down... I was hoping for a COMPLETELY different type of video.....

I bet you were. Pervert! :p

[Frank777]

Both my 10.4.11 Macs have been syncing perfectly with .Mac throughout the whole MobileMe mess.

[Alex3917]

What about all the problems with the App store? I just bought an App and it downloaded but now it's been stuck on "processing app" for half an hour. Hitting pause doesn't do anything. What am I supposed to do now?

[fossiloflife]

iPhone pricing insane in INDIA! :( priced 300times more.. how sad can it get!
this is really a very bad marketing gimmick! :devil:
is APPLE not even bothered ???? :devil:

[fossiloflife]

iPhone pricing insane in INDIA! :( priced 300times more.. how sad can it get!
this is really a very bad marketing gimmick! :devil:
is APPLE not even bothered ???? :devil:

It is selling for about $715 for the 8GB version and for about $830 for the 16GB version
:devil::devil::devil:

[Vegasdodger]

Errr....

Off-Topic I believe

[iVlad]

It is selling for about $715 for the 8GB version and for about $830 for the 16GB version
:devil::devil::devil:

WTF?
Are you also gonna complain that Mercedes are $50,000?

I really don't get people complaining on these forums. This is not Apple's headquarters. Wanna complain, go to the Indian Mobile Company that sells the iPhone and ask them. Apple places a unit price for an order. Less you order more the cost. Simple BUSINESS MODEL.:rolleyes:


Anyway, back to our story... :)

[fossiloflife]

iPhone pricing insane in INDIA! :( priced 300times more.. how sad can it get!
this is really a very bad marketing gimmick! :devil:
is APPLE not even bothered ???? :devil:

Errr....

Off-Topic I believe

yes it is off topic! but its iPhone

[solipsism]

iPhone pricing insane in INDIA! :( priced 300times more.. how sad can it get!
this is really a very bad marketing gimmick! :devil:
is APPLE not even bothered ???? :devil:

300 times more? Exaggerate much?


The full price* of the iPhone in the US will be $600 for the 8GB and $700 for the 16GB. Vodaphone is requiring signup with purchase, but it might be a no-contract pay-as-you-go plan, which is the norm in India. That price already includes any import tax and I assume the Indian VAT. So the price isn't as exorbitant as it seems.

* AT&T has listed this is as the contract-free price but they appear to be waiting until the demand dies down or perhaps when more countries come on board before offering it.

[Vegasdodger]

"This is a known iPhone bug that is being fixed in the next software update in September," reads the one-line message from the Apple co-founder.

I too can verify this email as I received a similar response. (I got super fanboy geeked btw) I have been bit hard by this bug, and a downgrade to iTunes 7.7 seems to fix it.

[Vegasdodger]

yes it is off topic! but its iPhone

That is true. I can't believe that nobody is talking about all the benefits we received from 2.02!
Screw September! My iPhone became self-aware after the firmware update. It keeps popping up message dialogs about "Connecting to SKYNET." and now I have a bunch of listings in my contacts for "Connor." I don't know any Sarahs or Johns. Hmmm!

Anyhoo, it now makes a mean Quesadilla, asks for my vodka preference and randomly calls escort services while charging someone else's credit card :)

If we're going to make it off-topic may as well go all the way.

I would gladly pay 300 times the price of the iPhone for this added new functionality ;)

[fossiloflife]

300 times more? Exaggerate much?


The full price* of the iPhone in the US will be $600 for the 8GB and $700 for the 16GB. Vodaphone is requiring signup with purchase, but it might be a no-contract pay-as-you-go plan, which is the norm in India. That price already includes any import tax and I assume the Indian VAT. So the price isn't as exorbitant as it seems.

* AT&T has listed this is as the contract-free price but they appear to be waiting until the demand dies down or perhaps when more countries come on board before offering it.


yes i do agree there is no contract system in India! But then its not priced good for the Indian market! INR 25k would have been reasonable... but its priced @ INR31k for 8gb...why compare contract system when it doesn't exist out here its not a fare deal! :???:

[sapporobaby]

that is true. I can't believe that nobody is talking about all the benefits we received from 2.02!
Screw september! My iphone became self-aware after the firmware update. It keeps popping up message dialogs about "connecting to skynet." and now i have a bunch of listings in my contacts for "connor." i don't know any sarahs or johns. Hmmm!

Anyhoo, it now makes a mean quesadilla, asks for my vodka preference and randomly calls escort services while charging someone else's credit card :)

if we're going to make it off-topic may as well go all the way.

I would gladly pay 300 times the price of the iphone for this added new functionality ;)

funny "effing" post


outstanding !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[solipsism]

yes i do agree there is no contract system in India! But then its not priced good for the Indian market! INR 25k would have been reasonable... but its priced @ INR31k for 8gb...why compare contract system when it doesn't exist out here its not a fare deal! :???:

When I was India last year the Nokia store near me had an N95 w/out 8GB for 35,000-37,000Rs and the Sony Store had a PS3 for about 42,000Rs. The country is really poor on average as their isn't much of a middle class to speak of. But he people that have money seem to have a lot of it so I don't think the price is outrageous when compared to other higher-end electronic devices.

[sapporobaby]

I find it kinda funny/disappointing that my hacked iphone running v. 1.x.x ran fine with tons of unregulated apps and now apples app store and (supposedly) tested apps on v. 2.0.x are having so many problems. I had to restore my iphone three times just to get mail to launch. Maybe apple should start hiring some people from the iphone hackers dev team...

It is interesting isn't it. Hmmmmmm....... Hacked iPhones work while the so-called phones blessed by He Who Must Not Be Named are in the shitter.

[fossiloflife]

When I was India last year the Nokia store near me had an N95 w/out 8GB for 35,000-37,000Rs and the Sony Store had a PS3 for about 42,000Rs. The country is really poor on average as their isn't much of a middle class to speak of. But he people that have money seem to have a lot of it so I don't think the price is outrageous when compared to other higher-end electronic devices.

Nokia prices keep crashing each month....can we expect the same with iPhone i don't think so! and you are totally wrong on the middle class part! @this price too iPhone is gonna sell like hot cakes;) but on the lager view iPhone is gonna lose ground as Indian consumer base is not easy to crack! :???: its a risk apple is taking

[solipsism]

and you are totally wrong on the middle class part!

The Indian National Council of Applied Economic Research has defined 'middle class' to mean those earning between $4,000—$21,000 annually. That covers 65M people or about 5.5% of a 1.147B populace (CIA World Fact Book).

I'd call the class that should be the largest to be smallest to as "isn't much of a middle class to speak of."

[irnchriz]

Not had any problems with apps on both my 1st gen and my new 3G iPhone since I started to ONLY install apps using iTunes and not from the iPhone App store.

Also,

Nokia prices keep crashing each month....can we expect the same with iPhone

Nokia prices are never high for long due to their product release schedule. Nokia tend to revise/replace products on a quarterly basis and always have done. Generally Nokia will do a production run of xx million units and then switch production to the next model. They are able to do this because the networks buy the handsets in huge bulk.

The networks are then left with loads of handsets that they must offload before the new models appear. Hence the quick price drops.

The iPhone will, almost certainly, be revised on an annual basis. e.g. more storage, better camera etc. I would also expect to see a budget/nano iPhone by June 2009 aimed for the pay as you go market which is huge in europe.

[stonefree]

Back on topic, all of my third party are now unusable. They were working for the first 24 hours or so after installing 2.0.2 .Previously this happened intermittently and I had been able to restore functionality by reseting the settings and/or rebooting. Also, when this happened, at least a few apps works. Now none do.

[plankton]

That's depressing! Looks like I am up for an OS X install to get this .Mac syncing back to normal.

Both my 10.4.11 Macs have been syncing perfectly with .Mac throughout the whole MobileMe mess.

[bstern]

I had almost the exact same problem last night. Suddenly, but some time after I experienced an aborted app update on the phone, none of my 3rd party apps would start. Some people said the solution was to downgrade to iTunes 7.7.0, or not to upgrade to 2.0.2.

I was able to resolve the problem (thus far!) using iTunes 7.7.1 and the 2.0.2 firmware:

1) in the iPhone tab in iTunes, disable syncing apps and sync - that will uninstall all apps
2) manually remove the remaining 3rd party apps that step (1) didn't wipe
3) undock and reboot the iPhone
4) reauthorize your computer in iTunes (Store -> Authorize Computer)
5) redock and re-enable syncing off apps, and sync

The process lasted several hours, but today my 3rd party apps have been behaving.

My guess is that some DRM file or certificate got corrupted by the aborted iphone app update, and that in my case, the computer re-auth somehow restored the certificate, followed by the app re-install, which probably re-signed all the apps with the new cert.

Henceforth I will not be updating apps via the iPhone app store.

Oh well, it only lasted until I rebooted the phone (this evening) - now all of the 3rd party apps bail out after 1 sec upon app startup ... really annoying! :grumble:

[aegisdesign]

I'm guessing the iPhone suffers from some of the same problems Mac OS X at large does: needing to repair permissions every now and then. In fact, I'm backing up some stuff on my MBP right now so that I can reinstall Mac OS on it because Disk Utility can't even repair permissions anymore (and I can't install anything because the permissions are messed up so bad).

In 7 years I've never had to repair permissions. What are you doing to your OSX installs that f*ck up the permissions on files?


I think Apple seriously needs to look into having a proper install management system. I've run various flavors of UNIX for years and never had to repair permissions on a regular basis. Obviously Installer.app and whatever the Software Update mechanism uses aren't cutting it. Same goes for whatever is managing software installs on the iPhone.

I think this is two seperate problems. One seems to be whatever you're doing with your OSX installs to f*ck them up which frankly isn't the installation process, while the iPhone issue seems to be the inability of the iPhone to run apps that are owned by more than one user id if the above report of sshing in and changing permissions is anything to go by. IIRC the iPhone 2.x OS sandboxes the apps which would prevent access to other user's data just as 'jailshell' or similar does.

[bstern]

Keep your eye on it, and don't download anything on your phone. If you do download an update for example, make sure you remove the original version of the app from your phone first and download the new one in iTunes on your computer. Then delete the app from iTunes without deleting the file itself, rename the file removing any numbers appended to it, and delete the original earlier version if it still exists just before doing this.

I guess I'm really sharing this with everyone because the bug bit me and I think I finally bit back. After having this problem every day I used this method to completely eliminate the problem and haven't looked back since, but I don't believe we're out of the woods just yet.

Sounds very interesting. Can you be a little more specific on the exact steps, e.g. "rename the file removing any numbers" etc... Thanks much.

[wnurse]

MACWORLD January 6, 2009:

"One more thing...

We are pulling all 3rd Party Apps from the iPhone and iPod Touch. We told you so! :( "

OOPS

One more thing..

Enterprise's are banning Iphones from their network cause it sucks and can't run their third party apps.

They told us so!!.

[dvillus]

For fuck's sake, it's "Jobs's".

Why has the entire world lost the ability to properly use the apostrophe? Did none of you people get out of the third grade? It's bad enough when some teenage leet-speaker does it, but to have it misused in published articles is simply inexcusable.


Well you're right and wrong on this.

Grammarbook.com has this entry.

NOTE: Although names ending in s or an s sound are not required to have the second s added in possessive form, it is preferred.
Mr. Jones's golf clubs
Texas's weather
Ms. Straus's daughter
Jose Sanchez's artwork
Dr. Hastings's appointment (name is Hastings)
Mrs. Lees's books (name is Lees)

However AP Style Book is the standard guide in the news business state that Singular Proper Names ending in S do not use the apostrophe. They even go on to use Jesus' Life as an example of how it is to be used. There are examples of exceptions such as St. James's Place. As great as Steve Jobs is, I don't think he deserves and exemption if Jesus doesn’t. ;)

Both Grammar Book and AP Style
have quite lengthy entries on apostrophe usage. There is quite a bit more than what a 3rd grader would go over in class. Quite possibly more than their teachers know about as well. So while I'm sure that you got out of the third grade, I'll put money that the author has a bit of experience in writing and, because they actually used the correct rule for the venue, has definitely gotten out of the 3rd grade.

As for the iPhone I look forward to these fixes. I've been fortunate and haven't had to much trouble with my apple devices. Well except for the whole laptop hard drive dying on me in Iraq. My G4 PowerBook got a "Purple MotherBoard" during the Surge.

[Abster2core]

For f**k's sake, it's "Jobs's".

Why has the entire world lost the ability to properly use the apostrophe? Did none of you people get out of the third grade? It's bad enough when some teenage leet-speaker does it, but to have it misused in published articles is simply inexcusable.

Your grammar is correct. However, your use of profanity is contrary to the conditions for posting here. Suggest you clean up your act.

[jawporta]

Yeah, my Tetris stopped working. Between Mobile Me and the iPhone I'm getting sick of Apple.

[wnurse]

Well you're right and wrong on this.

Grammarbook.com has this entry.

NOTE: Although names ending in s or an s sound are not required to have the second s added in possessive form, it is preferred.
Mr. Jones's golf clubs
Texas's weather
Ms. Straus's daughter
Jose Sanchez's artwork
Dr. Hastings's appointment (name is Hastings)
Mrs. Lees's books (name is Lees)

However AP Style Book is the standard guide in the news business state that Singular Proper Names ending in S do not use the apostrophe. They even go on to use Jesus' Life as an example of how it is to be used. There are examples of exceptions such as St. James's Place. As great as Steve Jobs is, I don't think he deserves and exemption if Jesus doesn’t. ;)

Both Grammar Book and AP Style
have quite lengthy entries on apostrophe usage. There is quite a bit more than what a 3rd grader would go over in class. Quite possibly more than their teachers know about as well. So while I'm sure that you got out of the third grade, I'll put money that the author has a bit of experience in writing and, because they actually used the correct rule for the venue, has definitely gotten out of the 3rd grade.

As for the iPhone I look forward to these fixes. I've been fortunate and haven't had to much trouble with my apple devices. Well except for the whole laptop hard drive dying on me in Iraq. My G4 PowerBook got a "Purple MotherBoard" during the Surge.

You know what i like about your post?.. it put the original poster, who is a jerk, in his place. I hate nerds who feel they need to come into forums and instead of criticizing an article, does spelling and grammar check. Why the hell don't they just email the publisher instead of going into a forum to demonstrate how smart they are?. Geekiness is not sexy. Besides, how many people care that Jobs name does not have an apostrophe (i don't).

[trrll]

I've had this happen once, after updating an app over wifi. A restore solved the problem.

[Abster2core]

Well you're right and wrong on this.

Grammarbook.com has this entry.

NOTE: Although names ending in s or an s sound are not required to have the second s added in possessive form, it is preferred.
Mr. Jones's golf clubs
Texas's weather
Ms. Straus's daughter
Jose Sanchez's artwork
Dr. Hastings's appointment (name is Hastings)
Mrs. Lees's books (name is Lees)

However AP Style Book is the standard guide in the news business state that Singular Proper Names ending in S do not use the apostrophe. They even go on to use Jesus' Life as an example of how it is to be used. There are examples of exceptions such as St. James's Place. As great as Steve Jobs is, I don't think he deserves and exemption if Jesus doesn’t. ;)

Both Grammar Book and AP Style
have quite lengthy entries on apostrophe usage. There is quite a bit more than what a 3rd grader would go over in class. Quite possibly more than their teachers know about as well. So while I'm sure that you got out of the third grade, I'll put money that the author has a bit of experience in writing and, because they actually used the correct rule for the venue, has definitely gotten out of the 3rd grade.

As for the iPhone I look forward to these fixes. I've been fortunate and haven't had to much trouble with my apple devices. Well except for the whole laptop hard drive dying on me in Iraq. My G4 PowerBook got a "Purple MotherBoard" during the Surge.

Never used the AP Style Book. My bible for such is The Chicago Manual of Style, or for short, The Chicago Manual.

The Chicago Manual, published by the University of Chicago press, is regarded as the reference source for authors, editors and copywriters, particularly in publishing and advertising. Twice as big and nearly double the cost of the AP Style Handbooks, has probably allowed a lessor style guide as the AP handbooks to become as attractive as it is.

However, I digress.

I would take The Chicago Manual's as my definitive reference guide. In it, the possessive ending for proper names ending in sibilants such as Jobs, is 's and would, therefore, be written as Jobs's. Using it, as such, is not in question.

[NasserAE]

Well, after yesterday game crash my iPhone took 6 hours to back up last night!! It used to take less than 5 min before.

[mstone]

You know what i like about your post?.. it put the original poster, who is a jerk, in his place. I hate nerds who feel they need to come into forums and instead of criticizing an article, does spelling and grammar check. Why the hell don't they just email the publisher instead of going into a forum to demonstrate how smart they are?. Geekiness is not sexy. Besides, how many people care that Jobs name does not have an apostrophe (i don't).

Yeah, what I think is ironic is that those correcting other's grammar usually have some typographical error in their post.

[SpamSandwich]

I'm guessing the iPhone suffers from some of the same problems Mac OS X at large does: needing to repair permissions every now and then. In fact, I'm backing up some stuff on my MBP right now so that I can reinstall Mac OS on it because Disk Utility can't even repair permissions anymore (and I can't install anything because the permissions are messed up so bad).

I think Apple seriously needs to look into having a proper install management system. I've run various flavors of UNIX for years and never had to repair permissions on a regular basis. Obviously Installer.app and whatever the Software Update mechanism uses aren't cutting it. Same goes for whatever is managing software installs on the iPhone.

If permissions can be repaired with an app, why can't an automated process be made to repair permissions on a regular basis by Apple? The whole permissions thing in OSX is absurd and un-Apple-ish. :p

[SpamSandwich]

It is selling for about $715 for the 8GB version and for about $830 for the 16GB version
:devil::devil::devil:

Holy cow!

[8CoreWhore]

"Though i were writing novel I and used that term I would not use apostrophe..." Try proof reading your lessons... "If I were writing a novel, and I used that term, I would not use an apostrophe..." :D

[quinney]

Holy cow!

Is that an India joke?

Some people are sensitive about mocking religion.

[sapporobaby]

Is that an India joke?

Some people are sensitive about mocking religion.

I would call it a bigoted, insensitive, feeble, another failed attempt at being funny.

[landy]

I would call it a bigoted, insensitive, feeble, another failed attempt at being funny.

I mock, belittle, and berate religion - as it deserves - any chance I get. Not that the stupidity of it all needs any help :) protecting religion for the silly reasons we do today are in my view bigoted, insensitive, feeble attempts to smack logic in the face. alas, I digress. ;)

No problems for me on 2.0.2 although I dont run any intensive apps, mainly just facebook for the occasional IM and apple remote. i've got a few things on the burner.. I have the SDK but not part of the program so I can't run anything natively on my phone at this point. My hope is that over the coming months when my stuff is ready these kinks will be ironed out.

[quinney]

I mock, belittle, and berate religion - as it deserves - any chance I get. Not that the stupidity of it all needs any help :) protecting religion for the silly reasons we do today are in my view bigoted, insensitive, feeble attempts to smack logic in the face. alas, I digress. ;)

Have you ever persuaded anyone to give up their religion by mocking, belittling, or
berating (or by using logic, for that matter)? Your weapons are useless in this endeavor.

I would be willing to bet that you have not, and rather that you have only
succeeded in increasing the amount of anger and separation people feel. This is not
productive on the level of individuals, groups, or nations. Try to think of a way
to help people become enlightened without the potential for violence.

I only pointed out the offensive attempt at humor, because I think it
detracts from the purpose of these forums to have religion dragged into the
discussions.

[landy]

Have you ever persuaded anyone to give up their religion by mocking, belittling, or
berating (or by using logic, for that matter)? Your weapons are useless in this endeavor.

I would be willing to bet that you have not, and rather that you have only
succeeded in increasing the amount of anger and separation people feel. This is not
productive on the level of individuals, groups, or nations. Try to think of a way
to help people become enlightened without the potential for violence.

I only pointed out the offensive attempt at humor, because I think it
detracts from the purpose of these forums to have religion dragged into the
discussions.

With your second and last sentence I agree. For the rest, I only offer a quote that I agree with from the great Ron White, "You can't fix stupid." But to use a food metaphore, the topic of this thread is much like a Callifornia buriito. It has it's essential delicious ingredients such as carne asada, cheese, french fries, sour cream, quacamole and pico all wrapped up in a fresh tortilla... but it's much more enjoyable with hot sauce to augment the experience.

You will notice however after my slight dig at the crazies, there was some mildy on-topic discussion. Now you've gone and broken my wonderful track record. :(

[sapporobaby]

I mock, belittle, and berate religion - as it deserves - any chance I get. Not that the stupidity of it all needs any help :) protecting religion for the silly reasons we do today are in my view bigoted, insensitive, feeble attempts to smack logic in the face. alas, I digress. ;)



I have no problem with your views on religion. Differences of opinion are needed and in many cases sorely missed, however I see no reason to take a shot at someone just because the opportunity was there. It illustrates a sophomoric and myopic world view that has us hip deep in shit right now globally.

Back to digressing. I too have not had any of the problems (knocking on my forehead at the moment) that so many are having. I might just be one of the lucky few.

[tyler82]

I am having the same problem with my iPod touch, specifically Monkey ball and CroMag crash most times when they get to the splash screen. I hope the iPod users get an update as well, stop treating us like second class citizens!! :)

[kyled]

My third-party apps seem to be working fine. Lately, however, I have noticed a bug in forums which causes random attacks on grammar and religion, instead of typical discussions on AppleInsider articles. Hope to see a fix soon!

[Fairly]

It just works - sometimes.

[macslut]

For fuck's sake, it's "Jobs's".

Why has the entire world lost the ability to properly use the apostrophe? Did none of you people get out of the third grade? It's bad enough when some teenage leet-speaker does it, but to have it misused in published articles is simply inexcusable.

You're wrong. It's acceptable, according to most style guides, to use "Jobs'". This is true for words that end with sibilant sounds.

Why you would write "For fuck's sake" is beyond me.

[solipsism]

Why you would write "For fuck's sake" is beyond me.

Technically fuck would be possessive of sake, as in 'for Pete's sake' but it doesn't look right and as a an exclamation I don't think it has to follow the same guidelines.

[Multimedia]

When I reported this crash bug to a CS Rep he told me that some apps create an unstable environment that causes other apps to crash. He advised me to delete half of them to see if that fixed my NYTimes crash on launch problem. It did. But then after installing the 2.0.2 update the crash on launch symptom reappeared and I had to delete even more apps to get my NYTimes to work again. The app which I had blamed for my first problem was no longer to blame.

The rep told me he hadn't heard of my problem as a common one. Until I just found this article I had no idea I wasn't alone. Just how widespread is this indication?

[justflybob]

You're wrong. It's acceptable, according to most style guides, to use "Jobs'". This is true for words that end with sibilant sounds.

Why you would write "For fuck's sake" is beyond me.

Now THAT'S funny! :lol:

[wizard69]

Have you ever persuaded anyone to give up their religion by mocking, belittling, or
berating (or by using logic, for that matter)? Your weapons are useless in this endeavor.

His weapons are useless only given that the brain washed are not easy to reason with. Through religion people can justify all sorts of ugly human behavior, it gives strength to do what would be normally revolting.


I would be willing to bet that you have not, and rather that you have only
succeeded in increasing the amount of anger and separation people feel. This is not
productive on the level of individuals, groups, or nations. Try to think of a way
to help people become enlightened without the potential for violence.

Unfortunately the only reasonable response to people motivated by religion is violence on a massive scale. However due to our society being a bit more rational the religious people of the world know they can prick us all they want knowing we are loath to deal with them in the same morally baseless way they deal with us. In the end we are are own worst enemies because the religious fruit cakes out there know we don't have the motivation to deal with their faith based violence. Like it or not it is time to deal with the problems we face in this world and bending over backwards to appease stupidity is not the answer.

I only pointed out the offensive attempt at humor, because I think it
detracts from the purpose of these forums to have religion dragged into the
discussions.

As for offensive humor I do you know what the guys state of mind was? It is a phrase that has been around as long as I can remember. May I suggest that one is being just a little to sensitive to this issue.

In any event back on topic. 2.0.2 has been a mixed bag for me. Mail seems better but Safari seems far worst. Apple really needs to do better.

Dave

[jsylvester28]

i am so happy mr. jobs plans on doing something about the app problem. i wish he would address the dropped call problem in NYC. the iphone is supposed to be a phone so why doesnt he address the fact it drops calls more than any other phone using the at&t network. all my coworkers use blackberries, no problem. i cant even explain how frustrated i am regarding dropped calls that have affected my business. jobs should be addressing reception before apps. dont get me wrong the iphone is a great toy but if the phone doesnt work its nothing but a toy.. word of mouth will chew at apples core. everyone who has seen my problems changed thier mind about buying into a trend. hopefully someone at apple reads this, do whats right and fix the problem, otherwise the businesses they are marketing to with push outlook will turn there head to rimm and ruin there reputation. by the way the newest update didn't do anthing about dropped calls. im siiting in my apt. in manhattan and my phone went from 5 bars to none resulting in an updated dropped call.

[solipsism]

jobs should be addressing reception before apps.

The article is about confirming there is a fix for the app crashes coming in September. This in way means that they aren't dealing with the carrier issues. I would think they groups working on this are not one and the same they could be fixing multiple issues at once without foregoing another.

[herbwood]

I experienced app failure just after installing the 2.02 update but as one of the apps was also updating at the same time the cause was not clear. It took over 24 hours, two restores, the last of which I interrupted when nothing appeared to have changed for a couple of hours, and then all was back to normal. No clear result but I'm happy the problem has disappeared for now. Apple is generally good with system updates and bugs tend to be short-lived, but I felt amazingly bereft having the apps unavailable even for such a short time. The iPhone is an amazing machine and I look forward to it being around for a long time. (I'm just a dyed in the wool Mac person, you may guess).

[paulerskine]

I had some issues with the apps crashing a few weeks ago and emailed apple via my itunes account, got a dozy bird who didn't read my mail fully and gave the typical 'cut and paste' response, the upshot of this was restore your phone, or delete your apps and redownload blah blah..

after redownloading apps (which I was charged for again! now refunded...) the apps still didn't work.. so for a couple of weeks I've not even tried using them..

today I downloaded a new app directly to the phone and it didn't work, so synced my phone, clicked on my itunes account and went to fire off another rant..

this time the first panel on the account info page shows a downloads box (I don't know if this is a new feature or not) and it said I have downloads available, so clicked download now which downloaded a load of apps, synced the phone and now they all work.... no restore, no deleting apps..

apologies if this has mentioned before but this worked for me....

[AndrewJ]

My iphone was working flawlessly until 2.02 was installed last evening... then all installed apps crashed on opening... I read around a bit and then tried uninstalling one app and reinstalling it... voila! all apps now working... my fingers are crossed that it will keep working until the Sept promised fix...

Frustrating, but what do we expect with such a massive product launch?

Ajw

[sapporobaby]

My iphone was working flawlessly until 2.02 was installed last evening... then all installed apps crashed on opening... I read around a bit and then tried uninstalling one app and reinstalling it... voila! all apps now working... my fingers are crossed that it will keep working until the Sept promised fix...

Frustrating, but what do we expect with such a massive product launch?

Ajw

Why does Apple get a pass for a massive launch and semi-flop when if this had been Microsoft, Nokia, SE, Red Hat, etc.... they would have been hammered. Apple took a shot, came up short, but hopefully, they will learn and we will all be the better for it. This constant: "poor Apple. Let's have a moment of silence" is not doing them or anyone any good. Let them take their lumps, and learn.

[paulerskine]

this is from an email I received friday, all apps now work, and the voucher has gone some way to make me feel good about this frustrating problem... be interesting to see how many of these they've handed out:

Dear Customer,

We have found, and addressed, an issue with your iTunes Store account which was preventing your computers from authorizing certain tracks properly. This problem could affect playing back purchased music or videos or launching applications on iPhone or iPod touch. You won't notice this issue until you attempt to authorize a computer to play one of the affected tracks. We have corrected the issue, however in order to authorize the affected purchases on your computer you will need to redownload new copies of the tracks from the iTunes Store. We have added the affected tracks back into your download queue, and they are available for you to download at any time, free of charge.

Before you redownload, please follow these steps to authorize your account and your computer:

1. Deauthorize your account, by choosing "Deauthorize Computer" from the Store menu in iTunes.
2. Select "Authorize Computer" from the Store Menu in iTunes, and re-authorize your account.

Once you've completed the steps above, you can begin to redownload the affected tracks. To redownload, simply choose "Check for Purchases" from the Store menu in iTunes. Make sure that you enter the Account ID "REMOVED" when checking for purchases.

We know that redownloading these tracks will cause you to have duplicate files on your hard drive, so we've created a step-by-step walkthrough that will help you eliminate the affected copies of the files.

The walkthrough for removing these duplicate tracks is available at:

http://support.apple.com/KB/HT2905

After removing the duplicate tracks, you should also re-sync any iPod or iPhone that have purchases from this account. If your iPod or iPhone is set to Manually Manage Songs and Videos, you'll need to restore the device and then re-add tracks from your Library.

Your purchases should now all play successfully. If you experience any difficulty using your purchases, please let me know.

As our way of apologizing for this situation, and the inconvenience that this has caused, we'd like to offer you a Gift Certificate in the amount of 15 GBP.

Your 15 GBP Gift Certificate code is:
'removed'

To redeem this Gift Certificate, click the link below to launch iTunes and display the Gift Certificate redemption page:

https://phobos.apple.com/WebObjects/MZFinance.woa/wa/redeemLandingPage

Enter the 16-digit Gift Certificate code and click the Redeem button. A message will appear confirming that the funds have been added to your account.

Thank you for being an iTunes Store Customer.

Sincerely,
Dan
iTunes Store Customer Support

[justflybob]

this is from an email I received friday, all apps now work, and the voucher has gone some way to make me feel good about this frustrating problem... be interesting to see how many of these they've handed out:

Dear Customer,

We have found, and addressed, an issue with your iTunes Store account...
...As our way of apologizing for this situation, and the inconvenience that this has caused, we'd like to offer you a Gift Certificate in the amount of 15 GBP.

Kind of makes you feel warm and fuzzy all over. :D