Major outage at Apple iTunes, App Store, & No one support

Posted:
in General Discussion edited January 2014
There appears to be a MAJOR outage at Apple: for over an hour, I have not been able to download apps on my iphone, or even access my iTunes account. On my iMac am unable to log in to my itunes accounts or the itunes store. both stores come up, but say that service is currently unavailable.



Apple apparently is also not allowing any customer contact with either technical or customer service by way of the phone.



What gives?



THIS ISSUE IS NOW FIXED

Comments

  • Reply 1 of 3
    Fine for me. Where live you?
  • Reply 2 of 3
    Quote:
    Originally Posted by Tallest Skil View Post


    Fine for me. Where live you?



    Washington, D.C. I Posted the same query on Apple's forums and a couple folks said they were having the same problems
  • Reply 3 of 3
    Apple is experiencing some sign-in issue for iTunes store and Mac App store accounts. I finally got mine resolved. I was directed to go to http://appleid.apple.com and to sign in to my account and click on to Manage My Account. This worked and apparently resolved the issue -- for me.



    I am still puzzled though why Apple was not letting anyone connect with tech or customer support through its main 1-800 number.



    I was able to talk with a real person through Applecare however.
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