Airport Extreme - devices always connecting on 802.11A band

Posted:
in Genius Bar edited January 2014
Have a new Airport Extreme. Set it up and all my wireless devices (Apple TV, iPhones, windows boxes, wireless printer) except my wireless -N connecting MacBook Pro have slow connections.



When I look at the connection on my Windows box, I can see that it shows up as only having the A radio band available and not the G band that my old wireless router was showing up as. I believe that this is related to the problem and likely that all my non-802.11N devices are connecting using 802.11A.



I tried changing the settings around on the Airport Extreme to resolve the issue but with no success.



It doesn't appear to be an internet connectivity issue as my wireless N devices work fine (MBP, airport express-N). The only difference appears to be the connection on the 802.11A band instead of 802.11G like I expect.



Any ideas?

Comments

  • Reply 1 of 1
    Called into Apple support, they think something funny is going on also. Taking it to the genius bar tomorrow. Hopefully the problem persists there.
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