Airport Base Station + Pacbell DSL = Frustration

bodhibodhi
Posted:
in Genius Bar edited January 2014
I have a client who just moved into new offices. I have set up his systems and network for him. He has a brand new iMac, Base Station and Airport Card.



After 2 hours on the phone with Apple Support last night and an hour with Pacbell support, I cannot for the life of me get the Base Station to work with Pacbell DSL.



Any suggestions?

Comments

  • Reply 1 of 2
    allinoneallinone Posts: 279member
    [quote]Originally posted by Bodhi:

    <strong>

    Any suggestions?</strong><hr></blockquote>



    Assuming the trouble is on the PB side try the PacBell forum at DSLReports.



    <a href="http://dslreports.com/"; target="_blank">http://dslreports.com/</a>;
  • Reply 2 of 2
    faxthatfaxthat Posts: 64member
    [quote]Originally posted by Bodhi:

    <strong>I have a client who just moved into new offices. I have set up his systems and network for him. He has a brand new iMac, Base Station and Airport Card.



    After 2 hours on the phone with Apple Support last night and an hour with Pacbell support, I cannot for the life of me get the Base Station to work with Pacbell DSL.



    Any suggestions?</strong><hr></blockquote>



    Can you please outlne how you're trying to do the configuration? DSL router or modem? Closed or open Airport network? Using Airport Base as DHCP-enabled? Have you had any luck communicating between the iMac and ABS? Using Airport Admin Utility or Airport Setup Asst? OS X, I presume?



    Does the DSL still work without the ABS?



    I realize it's a bunch of questions, but it sure would help.



    Thanks,
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