iPhone user successfully sues AT&T over 3G throttling

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Comments

  • Reply 21 of 79
    Quote:
    Originally Posted by Slurpy View Post


    How the hell do people use 5GB of 3G? I'm serious. Do you not have wifi at home? Do you stream videos all day? I've never hit 500MB, and I use it constantly outside wifi. Seriously, what the fuck you do you people do on your phones to consume gigabytes of data? Do you not have shit to do, or just spend the entire day, wherever you are, looking at your phones?



    Did you think maybe some of us aren't home all day long? I stream music, send emails, browse my numerous forums, occasionally stream netflix, and similar movie streaming sites on my commutes, while I'm out and about.



    I can average about 5-10gb a month...Till I got throttled and now I reach the top 5% just by streaming music alone..



    I've been throttled every month since October..tested out my usage differently every month and still exceed 2gb on adverage just by streaming music and email/web use...
  • Reply 22 of 79
    Quote:
    Originally Posted by I am a Zither Zather Zuzz View Post


    Data Hogs ruin it for everybody else. They make us pay higher bills and slow down our connections.



    if someone purchases UNLIMITED , then thats what they are entitled to its not the consumers fault if the seller cannot meet the demand for the product they sold.

    dont blame the consumer , blame the seller for the the plan.

    how would u feel if you went to an all you can eat buffet , and after your first plate you were cut off , or had your eating untensils and plate removed or other methods to prevent you from getting all you can eat?
  • Reply 23 of 79
    solipsismxsolipsismx Posts: 19,566member
    Quote:
    Originally Posted by muppetpornstar View Post


    if someone purchases UNLIMITED , then thats what they are entitled to its not the consumers fault if the seller cannot meet the demand for the product they sold.

    dont blame the consumer , blame the seller for the the plan.

    how would u feel if you went to an all you can eat buffet , and after your first plate you were cut off , or had your eating untensils and plate removed or other methods to prevent you from getting all you can eat?



    How do you feel when you come back the next day and they try to charge you again. The nerve¡ You already paid for ALL you can eat and there was nothing that implicitly stated that it's only for a single meal or what defines a meal. At least with carriers you are signing a contract that definitively describes what they mean by and in what of the 3 senses they are using unlimited.
  • Reply 24 of 79
    Quote:
    Originally Posted by SolipsismX View Post


    How do you feel when you come back the next day and they try to charge you again. You already paid for ALL you can eat and there was nothing that implicitly stated that it's only for a single meal or what defines a meal. At least with carriers you are signing a contract that definitively describes what they mean by and in what of the 3 senses they are using unlimited.



    yes , you signed a contract that offers unlimited, they throttle you when you reach an undefined point which is what is happening they had there day in court and the law sided with the consumer.
  • Reply 25 of 79
    solipsismxsolipsismx Posts: 19,566member
    Quote:
    Originally Posted by muppetpornstar View Post


    yes , you signed a contract that offers unlimited, they throttle you when you reach an undefined point which is what is happening they had there day in court and the law sided with the consumer.



    Good luck using your old receipt to Golden Corral with that argument. I have a feeling the judge won't side with you.
  • Reply 26 of 79
    Quote:
    Originally Posted by muppetpornstar View Post


    yes , you signed a contract that offers unlimited?



    WHAT.



    Quote:

    ?they throttle you when you reach an undefined point?



    Of WHAT.
  • Reply 27 of 79
    A $85 for each month left on your contract payout amounts to being paid off for the rest of your contract. It's not enough to be punitive.
  • Reply 28 of 79
    Base landline rates up 50% in 4 years. Just got notice my DSL rate is up 25%. Time to cancel.
  • Reply 29 of 79
    Quote:
    Originally Posted by realwarder View Post


    Legal fees of thousands of customer going to court will be painful, but most won't be bothered.



    I just find it amazing that a company is permitted to sell something as unlimited and then limit it.



    They need to be held accountable for honest marketing. Thieves and liars! What is this nation coming to.



    word...I guess because technically it's unlimited...



    I have unlimited data on T-mobile and when they throttle it goes from like (random numbers follow) 500kb/s to like 1kb/s



    How is that even usable AT ALL.



    If you're going to throttle they should at least not be complete dicks about it.
  • Reply 30 of 79
    solipsismxsolipsismx Posts: 19,566member
    Quote:
    Originally Posted by AbsoluteDesignz View Post


    word...I guess because technically it's unlimited...



    I have unlimited data on T-mobile and when they throttle it goes from like (random numbers follow) 500kb/s to like 1kb/s



    How is that even usable AT ALL.



    If you're going to throttle they should at least not be complete dicks about it.



    With AT&T the dick move is throttling users who are paying for a limited amount of usage and to make matters worse then throttling when they are still under 2GB used. That's just bad for business.
  • Reply 31 of 79
    Unfortunately, the contracts we sign for service are so one sided I'm surprised they can actually be called a 'contract' at all. I also read an article on CNN today that said throttling provided no discernable improvement in the bandwidth usage for the carriers. Basically, it's a chickens$^t way to get users to move to tiered plans, so they can then bill you for overages.



    Along the same lines, a buddy of mine was notified by DirecTV that his bill would be increasing by $5 per month for the last 12 months of his 24 month 'contract'. He called and asked about the increase and they flatly told him 'it says we can do that in the contract, so you're out of luck.'



    So much for customer service...
  • Reply 32 of 79
    slurpyslurpy Posts: 5,384member
    Quote:
    Originally Posted by LordJohnWhorfin View Post


    You use it constantly to do WHAT, exactly? Play Solitaire?

    Streaming 128Kbps audio (like Sirius satellite radio) uses up 56MB/hour; Netflix at its lowest quality, 300MB/hour. You don't have to be a torrent junkie to use up gigabytes of data.

    I mostly stream Sirius during my commute, and I think that's completely within reasonable use and what I pay for and the bill of goods I was sold. There you go, maybe you learned something today and you'll go to bed a little less dumb than you woke up this morning.



    A little less dumb? What the fuck is with you and personal attacks? Why was that necessary? Did I personally offend you and your existence with that question? Yes, I'm aware streaming video consumes a large amount of data. My question was why an average person would need to constantly be watching netflix on a data connection on a phone or streaming shit outside of wifi. Most people actually have jobs during the day, socializing, classes, etc that prevents them from having their noses attached to a screen. So of course you didn't address that and how it pertains to general use scenarios, instead you state the obvious (streaming video consumed data!) then use it to insult my intelligence and personal attacks. I assumed you're one of these data hogs, that uses way, way more than everyone else and fucks it up for everyone. Part of that small demographic that does nothing but stream shit from their phones the whole day with a data connection in an absolutely wasteful manner, then get filled with rage when reasonable throttling is introduced when they exceed average use by a massive margin, using as much data as hundreds of people and clogging up the network uselessly.
  • Reply 33 of 79
    I am also getting throttled after the warning message. I use about 4GB a month, mostly international radio streaming about 1 hour a day during commute and another 45 minutes a day during workout. On the weekends, I stream about 8 hours each day because I'm outdoors all weekend and want to listen to a station from my previous home country.



    Add some light web browsing during the week and I arrive at 4GB. Now throttled. I first got upset when I read the posts from other users that the phone becomes useless. In my case, ATT throttles to 0.2Mbps, which still allows uninterrupted streaming radio and it is still fast enough to hardly notice delays during web browsing (because ping, which is awful for cell phones on 3G or GPRS in general, determines most of the network delays and that doesn't change when throttled).



    What this throttling has told me are three things:



    * I don't really need 3G speeds for what I use the phone for. So I won't be spending any money on faster service in the future.



    * My next phone (may be Android, if Apple doesn't include support for t-mobile) will be unlocked (I'll pay the extra $400 so that I can pop in an international SIM and actually use the phone as intended during international travel without going bankrupt) and on a cheaper carrier than ATT or Verizon.



    * ATT are total jokers. Their annoying 4G commercial with the know-it-all douchebags shows usage that would exhaust a 5GB/month plan in about half a day.
  • Reply 34 of 79
    Quote:
    Originally Posted by SolipsismX View Post


    Good luck using your old receipt to Golden Corral with that argument. I have a feeling the judge won't side with you.



    My problem in this fiasco, is with the AT&T contract. Unlimited data should mean no caps. But, a bigger problem with it is thinking that a TOS can stop you from joining a class-action suit. I'm not a lawyer, but I think such no TOS can be binding to sign away rights to representation in the courts. Doing so would set a precedent in Law. AT&T might get away with getting you to agreed, but that's because it hasn't been challenged effectively. There are other parts, in this realm, in that TOS I believe are suspect.



    Lawyers please way in??
  • Reply 35 of 79
    ktappektappe Posts: 824member
    Quote:
    Originally Posted by SolipsismX View Post


    Good luck using your old receipt to Golden Corral with that argument. I have a feeling the judge won't side with you.



    Here we go again, Solipsism playing Devil's Advocate just to get attention.....
  • Reply 36 of 79
    Hey guys,



    So do I need to take this case to court in order to get any payment for the slowed down speeds for the last couple of months or will AT&T be automatically required to pay to those who they have affected? Thanks!
  • Reply 37 of 79
    Quote:
    Originally Posted by amethystlocke View Post


    Hey guys,



    So do I need to take this case to court in order to get any payment for the slowed down speeds for the last couple of months or will AT&T be automatically required to pay to those who they have affected? Thanks!



    Whoa, now.



    You don't get anything for doing nothing here, and you're not gonna get squat, even if you do try to take them to court. It's in your best interest to wait and see how this actually plays out, but AT&T is going to win in the end.



    Actually, I'm really surprised at the telecoms.



    If they think they can get away with charging us more/less depending on the time of day we make our calls, why haven't they started charging more/less depending on the time of day people use data?



    Think about it. You're charged $10 per megabyte during peak hours and $5 per megabyte otherwise. Just like with calls.



    Without new sweeping legislation to prevent them from EVER doing ANYTHING to cap, throttle, or limit bandwidth in the future, any small wins like this one will only cause them to fight back harder.
  • Reply 38 of 79
    So far this month I've used 42 Gigabytes at home. If I lived on the road I'd need just as much bandwidth depending on the availability of WiFi.



    I recognize that these telecommunication companies create their own definitions for the word unlimited. What I don't understand is how a court judge didn't bring the hammer down on AT&T for lying and using the word unlimited in their advertising. It is so sad to see such issues being adjudicated by judges who are probably paid off by some big company.



    Why is it that in the agreement AT&T was liable for $10,000 and were only asked to pay-off a contract for ten months? Where are the details? AT&T is squeezing all they can out of customers yet they aren't volunteering to give over that $10,000 for losing the case.
  • Reply 39 of 79
    Good on ya
  • Reply 40 of 79
    If the limited plans are sold by GB, then I'm assuming that means the unlimited plans means unlimited GBs..



    But that doesn't mean you have unlimited SPEED...



    Unless the plans guarantee a certain speed for the entire month, then AT&T has every right to limit the speed they give you..



    Sucks, but that's the way it is..
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