Trouble setting-up POP mail account.
Hi all,
I am in the process of setting-up my first website on a paid host (webworkzcentral). They sent an e-mail with all of the specs for setting up my site e-mail account, but I am having no luck in getting it to work. This is the error message that I keep receiving:
Fetch Error: The user name and password specified in Mail preferences were not accepted by the server.
The user name is my first name, and the password is the same password I use for virtually everything. Here is the remainder of info that I was sent from the hosting service:
mail administrator: [email protected]
mail admin URL: mail.partytoysr.us
pop mail settings-
incoming mail server: pop3.partytoysr.us
outgoing mail server: smtp.partytoysr.us
*you must enable outgoing mail authentication.
*account name must be the full email address.
Ok, so for anyone who is fluent in the mail program for OS X, what field should each segment fit into? The message is telling me that my user name and password are incorrect, but those are about the only fields that I was sure I entered in the correct positions.
Another weirdness is that when I go to the address given to me by the hosting service for website upload and maintenance, it is the website of a remote security company. Is it possible that the hosting service is all F'd up?
Thanks in advance for any help that can be passed my way,
Kirsten
<img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />
I am in the process of setting-up my first website on a paid host (webworkzcentral). They sent an e-mail with all of the specs for setting up my site e-mail account, but I am having no luck in getting it to work. This is the error message that I keep receiving:
Fetch Error: The user name and password specified in Mail preferences were not accepted by the server.
The user name is my first name, and the password is the same password I use for virtually everything. Here is the remainder of info that I was sent from the hosting service:
mail administrator: [email protected]
mail admin URL: mail.partytoysr.us
pop mail settings-
incoming mail server: pop3.partytoysr.us
outgoing mail server: smtp.partytoysr.us
*you must enable outgoing mail authentication.
*account name must be the full email address.
Ok, so for anyone who is fluent in the mail program for OS X, what field should each segment fit into? The message is telling me that my user name and password are incorrect, but those are about the only fields that I was sure I entered in the correct positions.
Another weirdness is that when I go to the address given to me by the hosting service for website upload and maintenance, it is the website of a remote security company. Is it possible that the hosting service is all F'd up?
Thanks in advance for any help that can be passed my way,
Kirsten
<img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />
Comments
So confused. So not good with technology.
Kirsten
*you must enable outgoing mail authentication.
If you haven't done that, that could be the problem. Go into Mail, and go into Preferences. Click the Accounts button and edit your account. Down near the bottom, where your Outgoing Mail Server info is, there's an Options button. Click it. In the box that comes up, you'll see an Authentication pull-down menu. Your options there will be Password, Kerberos or MD5. Try them all, if one doesn't work maybe another one will.
BTW, I'm using Jaguar and the Jaguar Mail client... so I'm not 100% sure these options exactly as I've described them are in your version of Mail, but try it anyway.
As to why you couldn't get your mail at first, it sounds like they just hadn't activated your account yet, and then when you tried again it had been activated.
<strong>Hmm. Assuming you spelled everything right - this caught my eye specifically:
*you must enable outgoing mail authentication.
If you haven't done that, that could be the problem. Go into Mail, and go into Preferences. Click the Accounts button and edit your account. Down near the bottom, where your Outgoing Mail Server info is, there's an Options button. Click it. In the box that comes up, you'll see an Authentication pull-down menu. Your options there will be Password, Kerberos or MD5. Try them all, if one doesn't work maybe another one will.
</strong><hr></blockquote>
Hmm... In the e-mail they had my password listed, so I just used that. But I may just try the other options tomorrow morning. I do have the outgoing mail authentication box checked, so I know that's not the prob.
Maybe it will have fixed itself by morning...right....
Thanks,
Kirsten