Does anyone own an HP psc 2110?

Posted:
in Genius Bar edited January 2014
We bought this for our room a few weeks ago and it has been a total nightmare. The priting was sort of working sometimes, and the scanning wasn't working at all. HP has stated that there are support problems under 10.2



<a href="http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189"; target="_blank">http://h20015.www2.hp.com/en/document.jhtml?reg=&cc=us&lc=en&docName=bpm30189</a>;



but the problem they describe does not seem similar my printers problem which is an absolute failure to function. I have even had to reformat my HD because of my various attempts to install, but mostly uninstall drivers. Should I just return this printer now? That's what we're planning on doing but I thought I should check if 1.) there is some solution I'm unaware of or 2.) I actually got a faulty product. Thanks in advance for your help.



-Felipe

Comments

  • Reply 1 of 3
    defiantdefiant Posts: 4,876member
    are you using 10.2.3 ?
  • Reply 2 of 3
    yes.
  • Reply 3 of 3
    defiantdefiant Posts: 4,876member
    did you install the newest drivers yet ? it states that the problem was with 10.2.2
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