Pandora says iTunes Radio not affecting business, loses nearly 2M active listeners

Posted:
in iPod + iTunes + AppleTV edited January 2014
Pandora's chief financial officer Michael Herring touted the company's resilience in the face of Internet radio newcomer Apple, saying listening hours were up over eight percent in October despite the loss of some 1.8 million active listeners.

iTunes Radio


While 1.8 million people may sound like a large number, for Pandora, which counted 70.9 million active listeners in October, the fluctuation is in line with the company's forecast for the month, reports Bloomberg.

By comparison, Apple said 11 million people tried out iTunes Radio after it was first deployed. Speaking at the recent iPad event on Oct. 22, chief executive Tim Cook noted that Apple's radio service boasted 20 million users who played a collective 1 billion songs.

As for Pandora, listening hours actually grew 9 percent during the month in which iTunes Radio launched. According to Herring, Pandora's share of the U.S. Internet radio market stood at 8.06 percent at the end of October, up from 7.77 percent the month previous.

"October data was in line with our expectations and showed the resilience of our business," he said.

A number of reasons may be contributing to Pandora's continued growth. In a survey taken in October, 92 percent of iTunes Radio listeners said they still use Pandora. Many reported either going back to the service after trying out Apple's offering, or simply switching off between the two.

Alternatively, listeners may have been swayed by Pandora's decision to lift a 40-hours-per-month listening cap for free users. That change was implemented in September.

Before Apple's iTunes Radio launched on Sept. 18, Herring called the service a "credible threat," but was upbeat about Pandora's continued dominance in the sector.

Pandora is looking to expand operations beyond the U.S., Australia and New Zealand in the near future, and could use some of the nearly $400 million raised in a September stock offering for that purpose. The company is making preparations for international music licensing and royalty agreements, which in some countries call for upfront payments.

Apple's iTunes Radio is currently limited to the U.S., though a recent job listing for a content programmer hinted the service may soon arrive in Canada.
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Comments

  • Reply 1 of 38
    Considering iTunes Radio hasn't been released world wide yet it's probably too soon for pandora to claim a win.
  • Reply 2 of 38
    jfanningjfanning Posts: 3,398member
    darthw wrote: »
    Considering iTunes Radio hasn't been released world wide yet it's probably too soon for pandora to claim a win.

    Pandora is available in the USA, Australia, and New Zealand. That is hardly world wide.

    Plus the combined population of NZ and Aussie is 27 million, that hardly makes a difference compared with the population of the US
  • Reply 3 of 38
    I think a good signal digit percent was lost, but the goal is to stop future increase in listeners, I know I nearly used pandora till I hear about iTunes Radio, are they recieving a loss, yes but minor, but it may prevent future gains, and I wonder if the 8% increase was per person or total.
  • Reply 4 of 38
    iRadio replaced my Sirius radio in my car, and avoided their subscription charges. I was happy to discover that iRadio worked well with my car's iPod attachment, I'm able to skip songs etc. and see song names on my in dash system. :)
  • Reply 5 of 38
    chris_cachris_ca Posts: 2,543member
    Quote:
    Originally Posted by AppleInsider 
    A number of reasons may be contributing to Pandora's continued growth. In a survey taken in October, 92 percent of iTunes Radio listeners said theystill use Pandora. Many reported either going back to the service after trying out Apple's offering, or simply switching off between the two.

    So how is this growth?
  • Reply 6 of 38
    Quote:

    Originally Posted by Curtis Hannah View Post



    I think a good signal digit percent was lost, but the goal is to stop future increase in listeners, I know I nearly used pandora till I hear about iTunes Radio, are they recieving a loss, yes but minor, but it may prevent future gains, and I wonder if the 8% increase was per person or total.

    Chances are that the 1.8 M loss were users that didn't listen much anyway. The occasional users now just use iTunes Radio.

     

    Good point about the future gains. I would also like to see a breakout (you know Pandora has it) of this 1.8 M loss. Is it all or mostly iOS users? Is it across all platforms? Where geographically are these losses coming? Primarily the US?

     

    Would tell us more of the picture. I assume if they noticed an increase in iOS users, they would tout that. 

  • Reply 7 of 38
    I was very excited for ITunes Radio. I pay for music match so not having commercials was a plus. iTunes Radio has not met the diversity and genre specific playlists expectations. I'm sure it will improve. Overall a lot of the OS7 and iPhone 5s rollout has been less then stupendous. The iPhone 5s has been my best and worst iPhone yet. I have to think its the software.
  • Reply 8 of 38
    Apple's pretty stupid if they can't match Pandora's services. All Apple has to do is copy Pandora's format and offer it for less money. It's unfortunate that iTunes Radio can only be run on late model Macs because that's a killer right there. In many ways, Apple is only making it tough for itself to be THE premium subscription service. Of course, I realize Apple has to protect it's iTunes Music purchases and iTunes Radio makes that really easy. So it some ways, iTR can never become as multiple platform-friendly as Pandora. It's fine that Pandora can continue to thrive as long as Apple is also able to make money. I'll bet Microsoft would have gone after Pandora and put it out of business.
  • Reply 9 of 38
    I think a good signal digit percent was lost, but the goal is to stop future increase in listeners, I know I nearly used pandora till I hear about iTunes Radio, are they recieving a loss, yes but minor, but it may prevent future gains, and I wonder if the 8% increase was per person or total.

    Probably total increase which isn't much since they change the 40 hour cap rules.
  • Reply 10 of 38
    snovasnova Posts: 1,281member
    BlackBerry said the same thing about the iPhone.
  • Reply 11 of 38

    iTunes Radio is Ping to me. Tried it, I just don't get it.

  • Reply 12 of 38
    chris_cachris_ca Posts: 2,543member
    Quote:

    Originally Posted by bdkennedy1 View Post

     

    iTunes Radio is Ping to me. Tried it, I just don't get it.


    You listen to music.

    What's not to get?

  • Reply 13 of 38
    Quote:

    Originally Posted by snova View Post



    BlackBerry said the same thing about the iPhone.

     

    Bingo. In 6 months we'll see Pandora's `plans' have either changed or layoffs commencing.

  • Reply 14 of 38
    ecatsecats Posts: 272member
    I have zero confidence in Pandora's stated outlook.

    They have lost ~1.8M active users in the last ~49 days, that's an average of 1,500 listeners an hour.

    Acting bullish because listening hours have increased after removing the cap on free accounts does not imbue confidence. What it highlights is that they have a problem converting heavy users into paying users.

    They must urgently diversify their offering or be submerged by new competitors, Apple's move into Internet Radio will incite many more large players to enter the market.

    While I still see Spotify having some of its user base taken, it still has offerings which diversify itself for paying members such as the ability to create and download playlists. (Aka, the subscription model.)
  • Reply 15 of 38
    Doesn't seem like a good time for Pandora right now. They got iTunes Radio attacking from one side and disgruntled musicians on the other side saying that Pandora is taking them for a ride.
  • Reply 16 of 38
    drblankdrblank Posts: 3,385member
    Quote:

    Originally Posted by jfanning View Post





    Pandora is available in the USA, Australia, and New Zealand. That is hardly world wide.



    Plus the combined population of NZ and Aussie is 27 million, that hardly makes a difference compared with the population of the US

    I guess I was part of the people that stopped using it before iTunes radio came out. I don't really listen to it much. Every once in a while I might use iTunes radio, but I usually play my own catalog of music. 

  • Reply 17 of 38
    Quote:

    Originally Posted by Constable Odo View Post



    Apple's pretty stupid if they can't match Pandora's services. All Apple has to do is copy Pandora's format and offer it for less money. 

     

    In my experience, Apple did a poor copy. They managed to miss Pandora's strength which is hardly secret: their song selection algorithms. iTunes Radio, seems to figure out what artists I'm interested in, then promptly plays all their songs which I don't like, skipping over the ones I like, which are often their most popular.

  • Reply 18 of 38
    well, iTunes Radio hasn't been released world wide yet.. o.0
  • Reply 19 of 38
    saareksaarek Posts: 1,523member
    konqerror wrote: »
    In my experience, Apple did a poor copy. They managed to miss Pandora's strength which is hardly secret: their song selection algorithms. iTunes Radio, seems to figure out what artists I'm interested in, then promptly plays all their songs which I don't like, skipping over the ones I like, which are often their most popular.
    It's a new feature, the algorithms will improve as people use the service.

    Look on the bright side, at least you get to try the service. The rest of the world has to wait months or years for this as only America is a priority.
  • Reply 20 of 38
    jfanningjfanning Posts: 3,398member
    asrophytum wrote: »
    well, iTunes Radio hasn't been released world wide yet.. o.0

    Again, what part of the fact that basically Pandora is only really in the US as well don't you understand?
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