The dominant EU music streamer by far is still complaining Apple has too much power

Posted:
in iPhone edited May 9

Spotify by far has the largest music streaming share in the EU and has now enlisted smaller services to go in with it on a complaint saying that Apple is defying the Digital Markets Act.

Spotify's app in the EU
Spotify's app in the EU



Digital Music Europe is a trade group that contains the EU's streaming powerhouse Spotify, alongside smaller services Deezer, Qobuz, Soundcloud, Soundcharts, and Hamendo. According to its own mandate it aims to "support policies that promote fair competition and innovation for digital music services."

Another goal it claims to have is to "encourage a 'light touch' approach to regulation that reflects the complexity of the music industry and the challenges faced by innovators."

Perhaps belying the second point, the group has written a letter to the European Union, decrying what it sees as Apple's lack of compliance with the Digital Markets Act (DMA). The DMA can't be considered a "light touch" in the sector in regulation in any way -- as it applies to companies outside the EU.

In the letter, the group takes issue with Apple's new Entitlement that would allow these services to link to alternative payments outside the App Store inside apps. In the letter seen by AppleInsider, the group says that "Apple's new entitlement for music streaming services is a discriminatory program that forces competitors to opt into a new regime run by Apple."

The letter comes after Spotify tried to have its cake and eat it too with its latest app update. Spotify put in the outbound link and discussion that users should subscribe on Spotify's website without agreeing to the new Entitlement that Apple has offered up to comply with the EU's Digital Markets Act.

What is Apple's music streaming service entitlement?



According to the letter of the law as it stands on May 9, 2024, the Entitlement does conform. After the EU asked for comment on compliance steps that Apple and Google have taken, the Digital Music Europe group has declared that it does not.

Rather than paying the typical 30% App Store transaction fee, or none for reader apps like the streamers use now, services agreeing to the Entitlement must pay Apple a commission of 27% on purchases made through outbound links. This figure can drop to 12% for Small Business Program participants or the renewal of an auto-renewing subscription beyond its first year.

In order to link out to an external website to direct users to subscribe there, streamers must agree to the new Entitlement. As it stands now, Apple isn't "forcing" anybody to opt-in to the new plan. Spotify and the rest of the Digital Music Europe consortium pay nothing to Apple if they don't allow subscriptions through the App Store if they don't accept the new terms -- but they also aren't allowed to link to an external website.

At this point, Spotify pays extremely little to Apple -- and perhaps nothing at all. It removed the ability to purchase a subscription out of the app years ago. Yet, Spotify's CEO keeps complaining about an Apple tax that it does not pay much of.

Back in 2019, it was reported that 680,000 users of Spotify were paying 15% of the subscription fee to Apple, and none paid 30% at all. Since Apple's charges for subscriptions cuts in half for the second year and beyond, this meant all Spotify subscribers paying through Apple at the time were long-time users, and that no new subscribers were added in the previous year.

In March, following a European Commission's ruling that Apple had illegal power over the streaming market, Apple said Spotify had a 56% share of Europe's music streaming market, and that it had paid Apple "nothing for the services that have helped make them one of the most recognizable brands in the world."

"A large part of their success is due to the App Store, along with all the tools and technology that Spotify uses to build, update, and share their app with Apple users around the world," the statement continued, adding that Apple was "proud to play a key role supporting Spotify's success."

Apple has about 25% of the streaming music market in the EU, and iOS does not hold the majority smartphone share in the region. So, Spotify alone holds more than double Apple Music's market share.

Spotify has no extra responsibilities to consumers under the DMA as it stands today.



Read on AppleInsider

Comments

  • Reply 1 of 9
    NickoTTNickoTT Posts: 11member
    I will never spend a cent on Spotify.
    iOS_Guy80Kierkegaardenigorskymike1watto_cobrawilliamlondonchasmmacxpress
  • Reply 2 of 9
    igorskyigorsky Posts: 759member
    “Dominant mobile operating system complaining about green bubbles”. The whining by dominant parties never seems to stop. 
    watto_cobrawilliamlondonchasm
  • Reply 3 of 9
    danoxdanox Posts: 2,955member
    Spotify will never stop.......and neither will Epic.
    watto_cobrawilliamlondon
  • Reply 4 of 9
    teejay2012teejay2012 Posts: 382member
    Despite having a near monopoly of the EU music streaming market, paying the lowest royalties to the artists that make up its business, and having almost all subscriptions go outside of the App Store that made it successful, Spotify has yet to turn a profit since its IPO. But Daniel Ek continues to host lavish parties and lifestyle, pay for over priced podcasts, give FC-Barcelona over $300M for a 4 year sponsorship and lay off 1700 of its employees or 17%  last year alone. The EU should work to improve tech competitiveness, but not prop up companies that are badly managed and run by whiny incompetent CEOs.
    watto_cobradanoxwilliamlondonchasmfreeassociate2
  • Reply 5 of 9
    AppleZuluAppleZulu Posts: 2,029member
    Despite having a near monopoly of the EU music streaming market, paying the lowest royalties to the artists that make up its business, and having almost all subscriptions go outside of the App Store that made it successful, Spotify has yet to turn a profit since its IPO. But Daniel Ek continues to host lavish parties and lifestyle, pay for over priced podcasts, give FC-Barcelona over $300M for a 4 year sponsorship and lay off 1700 of its employees or 17%  last year alone. The EU should work to improve tech competitiveness, but not prop up companies that are badly managed and run by whiny incompetent CEOs.
    It may be in Apple's interest to just quietly suffer most of Spotify's whining. With their sagging fundamentals and their apparent inability to sort out a financially viable way to offer their customers a lossless format (never mind that they're apparently not even trying to get spatial audio), it seems that Spotify is likely to just fold at some point. That will then be an opportunity for Apple to pick up some of their orphaned customers and move on. 
    watto_cobrawilliamlondonchasm
  • Reply 6 of 9
    lam92103lam92103 Posts: 133member
    Ehhh, the headline is disingenuous at best and deliberately misleading at its worst. Sure Spotify is the market leader, but they don't stop Apple Music or any other music platform from existing.

    Apple on the other hand not only mandates using their payment method, but also forces apps to not redirect users to their own websites for payments. If that wasn't enough, they also force everyone to use their AppStore.

    This is absolutely in every way, anti-competitive behavior
    avon b7williamlondon
  • Reply 7 of 9
    danoxdanox Posts: 2,955member
    lam92103 said:
    Ehhh, the headline is disingenuous at best and deliberately misleading at its worst. Sure Spotify is the market leader, but they don't stop Apple Music or any other music platform from existing.

    Apple on the other hand not only mandates using their payment method, but also forces apps to not redirect users to their own websites for payments. If that wasn't enough, they also force everyone to use their AppStore.

    This is absolutely in every way, anti-competitive behavior

    Outside the EU in the rest of the world Apple should not help Spotify in any way in short stick a tech fork in them..... 
    williamlondon
  • Reply 8 of 9
    davidwdavidw Posts: 2,070member
    lam92103 said:
    Ehhh, the headline is disingenuous at best and deliberately misleading at its worst. Sure Spotify is the market leader, but they don't stop Apple Music or any other music platform from existing.

    Apple on the other hand not only mandates using their payment method, but also forces apps to not redirect users to their own websites for payments. If that wasn't enough, they also force everyone to use their AppStore.

    This is absolutely in every way, anti-competitive behavior

    That is a bunch of misleading info.  Apple has always (well for over 10 years at least) allowed "reader apps" to have their subscribers pay outside of the free app that their subscribers are using to access their service on iOS.  Without paying any commission and they could use any payment method they want, except iTunes.

    The only restriction (at the time) was that the service could not inform their subscribers about or provide a direct link to, their outside payment method using their free iOS app. Or use any contact information they got from subscribers paying with iTunes. That doesn't mean that the service can not use the email they have on everyone of their subscribers, to inform them of their outside the app payment method.

    Netflix was subject to the same rules and they didn't cry like a baby to the government about it. I receive emails from Netflix all the time about new rates and change in policy. (BTW-I used auto pay on a CC because I open my Netflix account when they were just a by-mail DVD rental service.) They didn't have to inform me about these, using their free Netflix app on iOS. Apple never prevented any of their services from informing their subscribers from outside their free app.  And plus, Netflix wasn't being an asshole about it when they stopped new subscribers from using iTunes to pay. (maybe about 7 years ago?)  They just process new subscription only through their website. Plus, they grandfathered in the subscribers that were already using iTunes and allowed them to keep on using iTunes, without being some greedy MF about it and adding a 30% surcharge, like what Spotify did. (Even though Spotify was only paying a 15% commission on those subscribers at that time.)

    Does Spotify think that their subscribers are so technologically ignorant or lazy, that they can't open a web browser once a month, to pay for their Spotify subscription or set up auto CC billing or even open their email from Spotify? At least for Spotify, it's just really  a matter of convenience for the subscribers. But nothing anti-competitive to cry about. Spotify just feel entitled. 

    But I can see Sweeney (CEO of Epic Games) demanding a direct link from inside their free iOS app, for payment, without incurring a fee. Sweeney preys on their players impulse spending and if a player has to open a browser to buy Fortnite Bucks for an impulse purchase, Sweeney is afraid that many would lose that impulse by the time they open their browser and log into their account, make the purchase and then go back to the game. Plus Epic Games have a habit of not processing CC refunds and making unauthorized CC charges on kids parents CC. Whereas when players go through an ITunes account, they have a much harder time preying on their young players and their parents CC account. iTunes account have their own guidelines that Apple put in place that protects the its users and gives parents full control of their kids account. Player using iTunes for payment must put a hamper on Sweeney deceitful practices. 


    > 1.Epic is the developer and distributor of the hit video game Fortnite, which is popular among kids. Though Fortnite itself is free to download and play, Epic charges consumers for certain in-game items, such as costumes, dance moves, and item-filled piñatas shaped like llamas. The problem: in many cases, Epic – employing myriad design tricks known as “dark patterns” – has charged consumers for such items without first obtaining their express informed consent, and then has banned consumers from accessing previously paid-for content when they have disputed unauthorized charges with their credit card providers.

    2.Millions of consumers have complained to Epic about these unfair practices and disputed Epic’s unauthorized charges with their credit card providers. Epic’s own employees also have repeatedly raised concerns about these practices and recommended measures to address them. Yet despite consumers’ repeated complaints and employees’ concerns, Epic has persisted in its unlawful conduct.

    17.To obtain Cosmetics, Battle Passes, and Llamas, kids use “V-Bucks.” For more than a year after Epic began offering in-app purchases, kids could acquire V-Bucks simply by pressing buttons with no parental or card holder action or consent. At that point, Epic automatically billed the parents’ stored payment information for the V-Bucks. Epic did not require parents to enter a PIN or password to authorize V-bucks purchases, or even allow them to enable such a control. <

    But i digress. The real issue is that both Ek and Sweeney are not looking after the consumers or the smaller developers or their competitors. They are both looking after their own self interest.  Spotify and Fortnite are/were  two of the most downloaded free apps on iOS and yet both greedy CEO's feel they are entitled to more.  

    edited May 11
  • Reply 9 of 9
    macxpressmacxpress Posts: 5,830member
    Spotify still bitching because their business model sucks and they can't make money off it. Somehow this is Apple's fault....It'll never end. 
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