.mac homepage frustration

jasonfj

apologies if this has been posted before, but my /mac public folder download homepage is driving me crazy. I use it to send clients in many places files, but as often as not they can't open the page. When I check on my browser all is fine, even if I go to another office I work from it seems to work fine.



I've left posts on Apple's tech support forum, but have had no response yet. I called AppleCare and despite automatically having my call routed through 'tech support' to '.mac' voice activated menus, when I got to a real person they said there was absolutely no phone support for .mac. Not good enough I said, and made an official complaint.



Now I'm stuck.



Anyone else have problems?

cubedude

You say they can't access the page? Are you sending them the top of the Public folder, or a link to a subfolder?

jasonfj

they're going here, same as always. This is an intermittant problem, happening about 50% of the time. An error appears saying the page couldn't be found, or that I gave the wrong address. And then sometimes it works.





http://homepage.mac.com/jasonfj/FileSharing1.html

the general

Quote:

Originally posted by jasonfj

they're going here, same as always. This is an intermittant problem, happening about 50% of the time. An error appears saying the page couldn't be found, or that I gave the wrong address. And then sometimes it works.





http://homepage.mac.com/jasonfj/FileSharing1.html

are they actually clicking a link, or are they typing it. I work in IT and you would be suprised how many people mis-type the things and insist they aren't..

matthewstorm

Your web site worked for me.

jasonfj

it usually does, but then doesn't when it really matters - like when I post something for a client in London for the morning when I'm in bed.