Defective Powerbook G4 Paint

ewwhiteewwhite
Posted:
in Current Mac Hardware edited January 2014
This is pretty bad.... Does anyone else here have a similar issue?



<a href="http://ems.music.uiuc.edu/p/photo.php?dir=Defective_Powerbook"; target="_blank">http://ems.music.uiuc.edu/p/photo.php?dir=Defective_Powerbook</a>;

Comments

  • Reply 1 of 19
    the installerthe installer Posts: 910member
    WOW! This is VERY bad! Whilst I have heard of the paint chipping/being scratched if users wear a watch, I would suggest by the way the paint actually *blisters* that you have a machine with a faulty paint job. Throw it back at Apple.



    - T.I.
  • Reply 2 of 19
    ewwhiteewwhite Posts: 29member
    I'm workin' on it...
  • Reply 3 of 19
    cubitcubit Posts: 846member
    Edward Scissorhands? Gad, that's awful. Sort of like my recent phone set where the black paint just peeled off..
  • Reply 4 of 19
    airslufairsluf Posts: 1,861member
  • Reply 5 of 19
    patchoulipatchouli Posts: 402member
    Paint? Scratches? I thought the PowerBook was made out of Titanium based materials? If it's only partly made with titanium, then why the hell would they 'paint' the area that's most prone to wear?
  • Reply 6 of 19
    stjobsstjobs Posts: 45member
    Think a second before you post, dude. The bezel around the edge is some kind of translucent plastic painted light silver. The part that's titanium is the top and bottom surfaces of the case, the area around the display, and the palm rest.



    Back on topic, yeah! my TiBook 667/DVD has developed a similar problem. Some of the paint got chipped off a week or 2 ago, and the damage has been spreading... I think Apple should do a total recall. This kind of thing is unacceptable on a $2400 computer. I called Apple tech support about this and the guy said that I have the full 12 month warranty period to make a claim, and that Apple uses refurb parts to make repairs, so I should wait until the end of the warranty period in case the problem gets worse, then make a claim. He said that there may be minor cosmetic damage on the repair parts as well.



    HTH



    stjobs
  • Reply 7 of 19
    ewwhiteewwhite Posts: 29member
    Again, I wouldn't accept a repair job. If a car developed such a problem, the entire thing would be replaced. This problem is much deeper than a simple paint issue. There's some sort of corrosion in effect.
  • Reply 8 of 19
    patchoulipatchouli Posts: 402member
    [quote]Originally posted by stjobs:

    <strong>Think a second before you post, dude. The bezel around the edge is some kind of translucent plastic painted light silver. The part that's titanium is the top and bottom surfaces of the case, the area around the display, and the palm rest.</strong><hr></blockquote>Thanks for the advice. However, I am aware of this , which is why I asked the second part of my question. Also, you'd think for a $3000 notebook, they'd use plastic that was silver throughout and not painted so scratches would look less obvious.
  • Reply 9 of 19
    ewwhiteewwhite Posts: 29member
    The portion that is scratching is carbon-fiber. It's black/grey at the surface. The paint issues stem from poor adhesion to the carbon fiber bezel. Yes, it's crappy. I'm just waiting to see what Apple will do.



    <a href="http://ems.music.uiuc.edu/p/photo.php?dir=Defective_Powerbook"; target="_blank">http://ems.music.uiuc.edu/p/photo.php?dir=Defective_Powerbook</a>;
  • Reply 10 of 19
    the installerthe installer Posts: 910member
    [quote]Originally posted by ewwhite:

    <strong>I'm just waiting to see what Apple will do.</strong><hr></blockquote>Don't forget to let us know. I feel this is a *very* serious issue.



    - T.I.
  • Reply 11 of 19
    ewwhiteewwhite Posts: 29member
    UGH! I'm SO getting the runaround on this. "We'll contact you in a week". I've been stuck with 2 defective laptops in the past (a wallstreet and a 5300cs). I don't know how to approach this.
  • Reply 12 of 19
    mac+mac+ Posts: 580member
    My paint has chipped too in spots, but not as drastically as yours. I'm interested to see what happens. It's a major quality control problem, I think. It should be fixed - or perhaps a different industrial design could be created to address the issue in the next revision... although I'm not holding my breath for that one. <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 13 of 19
    scott f.scott f. Posts: 276member
    This may sound like a silly question... but where do you live...? Near the ocean...? do you work near chemicals...? I only ask because, similar to what OTHERS have mentioned... it looks like the substrate is corroding in some way... causing the blistering, flaking & discolorations. I may be wrong... but that's just MY interpretations of the images when I saw them. I don't own a PBook, so I have no idea what those "pieces" are made of... but it just looks like corrosion to me.



    Am I off-base...?
  • Reply 14 of 19
    tiramisubombtiramisubomb Posts: 58member
    After reading about the paint problem on the Ti, I am wondering whether there are some ways to avoid it or is it simply unavoidable. The reason I ask is because I just order a Ti 800.
  • Reply 15 of 19
    jeremiah richjeremiah rich Posts: 853member
    I should be ordering a TI myself soon, so I am sure hoping they have fixed it as well. But man, am I going to baby this jewel... (Wish I did not have to though... )
  • Reply 16 of 19
    jeremiah richjeremiah rich Posts: 853member
    Double post. Sorry.



    [ 04-30-2002: Message edited by: Jeremiah Rich ]</p>
  • Reply 17 of 19
    ewwhiteewwhite Posts: 29member
    Grrr.... I wanna buy the new one.... Grrr.... Can't afford it. Still paying-off defective Powerbook.... Grrr... Can't sell defective Powerbook...
  • Reply 18 of 19
    the installerthe installer Posts: 910member
    [quote]Originally posted by ewwhite:

    <strong>Grrr.... I wanna buy the new one....</strong><hr></blockquote>More to the point, what are Apple saying?



    - T.I.
  • Reply 19 of 19
    ewwhiteewwhite Posts: 29member
    I find out today. Wish me luck.
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