applecare

b.b.
Posted:
in Current Mac Hardware edited January 2014
hope this is the right thread,

anyway:

i'm about to order the 800Mhz TiBook and am considering to buy Applecare additionally.

Any feedback -in general- about Applecare?

tnx

b.

Comments

  • Reply 1 of 16
    leonisleonis Posts: 3,427member
    Absolutely YES



    Think about the repair cost when the standard (and sucky) one year warranty expires.



    Screen - $2500 CDN for PowerBook!

    Logicboard for PB - At least $1000 CDN
  • Reply 2 of 16
    spartspart Posts: 2,060member
    AppleCare is definitely a good investment, I bought it with my iMac, and I will be buying it with my next computer as well. Apple's customer services has gone to hell over the last few years and if you don't invest in AppleCare you can get screwed over pretty easily.
  • Reply 3 of 16
    paulpaul Posts: 5,278member
    OK, lets say i get a mac and i dont buy applecare. then lets say my computer breaks. can i go to compusa, buy applecare there and then use it on my broken computer? if so wouldnt that make more sence?
  • Reply 4 of 16
    leonisleonis Posts: 3,427member
    AppleCare has to be bought 14 days BEFORE the standard 1 year warranty expires.
  • Reply 5 of 16
    paulpaul Posts: 5,278member
    [quote]Originally posted by Leonis:

    <strong>AppleCare has to be bought 14 days BEFORE the standard 1 year warranty expires.</strong><hr></blockquote>



    how do they enforce this? does it last 3 more years or just 2 + 14days??



    thanks 4 the info, good to know...
  • Reply 6 of 16
    [quote]Originally posted by Paul:

    <strong>



    how do they enforce this? does it last 3 more years or just 2 + 14days??



    thanks 4 the info, good to know...</strong><hr></blockquote>



    3 years from purchase date. Keep in mind that a lot of Really Bad ThingsTM that can happen to a PowerBook that Applecare won't touch (cracks and other symptoms of "abuse").
  • Reply 7 of 16
    paulpaul Posts: 5,278member
    [quote]Originally posted by BobtheTomato:

    <strong>



    3 years from purchase date. Keep in mind that a lot of Really Bad ThingsTM that can happen to a PowerBook that Applecare won't touch (cracks and other symptoms of "abuse").</strong><hr></blockquote>



    sorry to nitpick, but i want to get this straight....

    the purchase date of WHAT specifically? applecare or the computer? thanx
  • Reply 8 of 16
    emaneman Posts: 7,204member
    Unless you get the computer from Apple, I'd suggest getting the warantee from where you purchased the computer. Places like CompUSA seem to cover more than Apple does.
  • Reply 9 of 16
    eugeneeugene Posts: 8,254member
    I have never purchased AppleCare, but then again should any parts on my computer fail, I usually fix them myself...



    However I would probably consider AppleCare if I were buying a PowerBook or iBook, which would probably see more rough'n'tumble usage. The TFT is also something that I would want the added 'insurance' for.
  • Reply 10 of 16
    b.b. Posts: 11member
    thanks all for the feedback:

    the reason i'm still 'considering' is:

    for my current powerbook i've got a normal insurance: it covers (basically) everything the warranty doesn't cover, like theft / spilling coffee over the thing / dropping it / ...



    This insurance costs me +/- 100 $ a year. For three years that's about the same as applecare and i'm covered for all these 'accidents'. Each time I use this insurance I have to pay the first 100$ of the repair costs.



    now last year, my motherboard gave up on me. That would 'normally' be warranty / applecare: I didn't have applecare and the one-year warranty already expired. So then I just 'said' that the computer fell and didn't work anymore (with this stupid me-dunno-nothing attitude), I had to pay 100$ but total repair costs were close to 1000$. Got it all nicely back.



    So i was basically fishing for arguments that would make applecare worth spending money on (like getting a stand-in computer during repairs or priority handling)...



    guess not then.



    b.
  • Reply 11 of 16
    matsumatsu Posts: 6,558member
    On a not entirely related note, Apple's new involvement with enterprise (Xserver) class support may lead to better overall consumer support in their other product lines. Apple really charges too much for their warantee (like everything else) but if it included more extensive coverage or 24-48hour turn around then it would be worth the cost. They may learn how to provide both these things from their new enterprise support venture.
  • Reply 11 of 16
    powerdocpowerdoc Posts: 8,123member
  • Reply 13 of 16
    spotbugspotbug Posts: 361member
    [quote]Originally posted by b.:

    <strong>I didn't have applecare and the one-year warranty already expired. So then I just 'said' that the computer fell and didn't work anymore (with this stupid me-dunno-nothing attitude), I had to pay 100$ but total repair costs were close to 1000$. Got it all nicely back.

    </strong><hr></blockquote>



    Wow. You just admitted two things:



    1. You committed insurance fraud (a felony).



    2. You're a jerk and a half.



    <img src="graemlins/oyvey.gif" border="0" alt="[No]" />
  • Reply 14 of 16
    b.b. Posts: 11member
    [quote]Originally posted by spotbug:

    <strong>



    Wow. You just admitted two things:



    1. You committed insurance fraud (a felony).



    2. You're a jerk and a half.



    <img src="graemlins/oyvey.gif" border="0" alt="[No]" /> </strong><hr></blockquote>



    oops... a felony... my god: that's why i've been sleeping so bad lately

    The machine died on me for no reason whatsoever: might as well have been putting it on the desk a bit too rough. Look at it like that and i'm more than happy to be a jerk and a half and recover $1000

    anyway: thanx for the feedback
  • Reply 15 of 16
    spotbugspotbug Posts: 361member
    [quote]Originally posted by b.:

    <strong> oops... a felony... my god: that's why i've been sleeping so bad lately

    The machine died on me for no reason whatsoever: might as well have been putting it on the desk a bit too rough. Look at it like that and i'm more than happy to be a jerk and a half and recover $1000

    anyway: thanx for the feedback</strong><hr></blockquote>



    Whatever justification it takes I guess.
  • Reply 16 of 16
    vampyre69vampyre69 Posts: 22member
    AppleCare in the UK extends your warranty to 3 years thats 1yr + 2 additional - well worth it but don't buy it for the telephone support .



    You can also purchase you AppleCare at any point within the first year before the warranty expires.



    Hope This is of use.
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