strange networking error message

ichiban_jayichiban_jay
Posted:
in Genius Bar edited January 2014
Doh! When everything with the network was working so well... something just had to go wrong.



I have my powerbook networked through a router with a windows computer, they both are on "MSHOME" and communicate fine between each other for transferring files and the such. But recently, when I try to access the windows computer, I get the error message "the alias "liufamily" could not be opened, because the original item cannot be found." The computer obviously sees the other cuz I see the icon, but it keeps giving me this message. I tried repairing disk permissions with no avail. Also, the PC doesn't see the Mac, but strangely enough printing through the pc from the mac works fine (network printing)... Any suggestions?

Comments

  • Reply 1 of 3
    talksense101talksense101 Posts: 1,738member
    Firewall messed up on the Mac?
  • Reply 2 of 3
    ericeasonericeason Posts: 118member
    I had this same problem. I am not sure what caused it, but I can still connect to the computer by selecting "Go > Connect to server" from the finder. In server address you enter smb://xx.xx.xx.xx/sharename where "xx.xx.xx.xx" is the ip address of the windows computer and "sharename" is the name of the shared drive or folder. I hope this works for you.
  • Reply 3 of 3
    ichiban_jayichiban_jay Posts: 660member
    wow... I somehow got to the top of apple's support on telephone.



    So here's how it went... I called apple's support number and got put on a waiting list, with a man's voice droning about the wait time and so on, after 2 minutes I heard dialing of numbers, then got transferred (I think to the UK) where the voice changed to a womans... at 5 minutes a guy answers with a british accent and asks for serial number and so on.



    Now here is where the fun begins, he has me do a bunch of different things (connect to server by ip, name, etc., change settings, and restart the computer) So we do this for about 40 minutes and he finally goes, I exhausted all means, and he starts asking for specs and information to gather data. He then said he was going to transfer me to a tech specialist, which he did. The specialist picks up after 4 minutes of silence (I guess he was reading the document or something) and says that my problem is a very unique and strange one and that he has contacted the engineering division (woah! ). If they need more info or found a fix that they would notify him and he would send me a e-mail or call me.



    The only alternative, he said was to archive and reinstall the os... So that's my journey, somehow made it to the top, with no fix.
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