40 gb photo unable to play off jbl on stage!

Posted:
in Genius Bar edited January 2014
when i docked my ipod on the jbl on stage at the apple store it worked. but when i tried it with my new one i just got, it wouldnt play. i had to use the cable that connects to the earpiece. then i was able to play it, the volumes worked on both speaker and from my ipod. but wont work directly off the dock. what am i doing wrong? thanks in advance.

Comments

  • Reply 1 of 1
    ipodandimacipodandimac Posts: 3,273member
    gasp! you probably just have a defective product. just take it back in and they'll give you a new one or figure out the problem.
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