iTunes not recognizing iPod

jgordnerjgordner
Posted:
in Genius Bar edited January 2014
Hey Guys,



I've had my iPod for about a year and now it's decided to stop working. When I plugged in my iPod to firewire, first it didn't mount at all. Then I ran the iPod updater and now it mounts and recognizes it as an iPod, but when I go into iTunes it doesn't show up as a source so I therefore can't copy any of my music to it and there are no options in the iPod preferences, since it can't find it. When I tried using alternate iPod transfer software, I got the same issue.



There is a help article on apple.com about this (http://docs.info.apple.com/article.html?artnum=61937) but they suggest reinstalling Tiger, and to me that seems a little extreme. Does anyone know of a better solution? It seems to me like this is an iPod problem, but please let me know what you think.



Thanks.

Comments

  • Reply 1 of 3
    chuckerchucker Posts: 5,089member
    I take it you have tried resetting the iPod?
  • Reply 2 of 3
    jgordnerjgordner Posts: 15member
    Quote:

    Originally posted by Chucker

    I take it you have tried resetting the iPod?



    Yeah, a few times.
  • Reply 3 of 3
    danmacmandanmacman Posts: 773member
    Instead of reinstalling Tiger, maybe try completely removing and reinstalling iTunes. I have no idea that this will work, but its worth a try I suppose.
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