...HELP!...MAC MINI not turning on...HELP!

boo-yar!boo-yar!
Posted:
in Genius Bar edited January 2014
...could you please help my friend whose mac mini which shows a grey screen with a black rectangle with a white power sign in the middle.



there is a heap text explaining how to restart the machine again which doesn't work...

...

any ideas???...



i could show you what the screen looks like but i dont know how to upload Jpegs to this post.

...

Comments

  • Reply 1 of 5
    chuckerchucker Posts: 5,089member
    It probably looks like this:





    In which case you want to read this.
  • Reply 2 of 5
    aquamacaquamac Posts: 585member
    Can you start up with the supplied system CD or DVD inserted while pressing the 'c' key?
  • Reply 3 of 5
    curiousuburbcuriousuburb Posts: 3,325member
    What what? Has Col Panic never interrupted your computing before?







    edit: I'd actually love to hack the system for this to be the default KP image.
  • Reply 4 of 5
    lundylundy Posts: 4,466member
    Quote:

    Originally posted by Boo-yar!

    ...could you please help my friend whose mac mini which shows a grey screen with a black rectangle with a white power sign in the middle.



    there is a heap text explaining how to restart the machine again which doesn't work...

    ...

    any ideas???...



    i could show you what the screen looks like but i dont know how to upload Jpegs to this post.

    ...



    That is a kernel panic. Almost always caused by bad/incompatible/poorly seated RAM or incompatible hardware.



    1. If you put new RAM recently, remove it and replace with the old.

    2. If he has any USB or FireWire or other devices attached, remove them.

    3. If the keyboard is not an Apple keyboard, try a different one.
  • Reply 5 of 5
    boo-yar!boo-yar! Posts: 35member
    ....sorry i didnt reply sooner.



    thanks for the help i'll pass it on
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