CD problems

galaxiagalaxia
Posted:
in Genius Bar edited January 2014
I'm new to the Mac world. I just got my mini intel core solo on Monday. I've been using iTunes to import songs from my CD collection and half the time when I put the CD in the drive I get a grey screen that says my computer must be restarted.



Does anyone know what could be causing this or how I can fix it?

Comments

  • Reply 1 of 2
    mimacmimac Posts: 872member
    I'm getting the same thing, intermittently, on an older G4 system. This only started when I upgraded iTunes to 6.0.4. Sounds like a bug to me. \
  • Reply 2 of 2
    lundylundy Posts: 4,466member
    Quote:

    Originally posted by Galaxia

    I'm new to the Mac world. I just got my mini intel core solo on Monday. I've been using iTunes to import songs from my CD collection and half the time when I put the CD in the drive I get a grey screen that says my computer must be restarted.



    Does anyone know what could be causing this or how I can fix it?



    That's a kernel panic. Almost always due to hardware problems.



    - Did you add memory?

    - Do you have external FireWire or USB devices except for a Mac keyboard and mouse?

    - Does the CD drive work OK with non-iTunes things?



    Run the Hardware Test that came with your computer.
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