eMac not reading DVDs (has a DVD reader). Simply spitting them out

Posted:
in Genius Bar edited January 2014
hey all,

here's my computer:



Machine NameteMac

Machine ModeltPowerMac6,4

CPU TypetPowerPC G4 (1.1)

Number Of CPUst1

CPU Speedt1.25 GHz

L2 Cache (per CPU)t512 KB

Memoryt768 MB

Bus Speedt167 MHz



running OS X 10.4.5





whenever i insert a DVD (film or data), it spins around for about a minute, sounding like it's going to load, before it automatically ejects it. Previously i used to be able to load them without troubles.



Does anyone know what's going on? Or has anyone seen this before?

Comments

  • Reply 1 of 3
    Quote:

    Originally posted by spiers69

    hey all,

    here's my computer:



    Machine NameteMac

    Machine ModeltPowerMac6,4

    CPU TypetPowerPC G4 (1.1)

    Number Of CPUst1

    CPU Speedt1.25 GHz

    L2 Cache (per CPU)t512 KB

    Memoryt768 MB

    Bus Speedt167 MHz



    running OS X 10.4.5





    whenever i insert a DVD (film or data), it spins around for about a minute, sounding like it's going to load, before it automatically ejects it. Previously i used to be able to load them without troubles.



    Does anyone know what's going on? Or has anyone seen this before?




    Sounds like your drive is shot. Maybe try a lens cleaning kit? Or perhaps pony up $50 for a new drive and maybe 3 or 4 times that in labor?



    One last check is if your system disc is dvd format (10.4 is), try booting from it. If your problem is software then it should boot up no problem. If your drive is shot, it won't.



    -t
  • Reply 2 of 3
    spiers69spiers69 Posts: 418member
    ok. i've got a DVD lens cleaning disc. It has a little brush attached to the disc, is this going to be safe to pop in my computer?

    it seems to be aimed at DVD players rather than comuter DVD drives, but they're all the same, so it should be fine, right?
  • Reply 3 of 3
    Quote:

    Originally posted by spiers69

    ok. i've got a DVD lens cleaning disc. It has a little brush attached to the disc, is this going to be safe to pop in my computer?

    it seems to be aimed at DVD players rather than comuter DVD drives, but they're all the same, so it should be fine, right?




    Yup. Go for it.
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