wife's pissed off need your opinion
was in bestbuy today getting some stuff for my wife's new nano 2g(red) and as i was passing the display of mp3's the sales person was talking to two girls about ipod and competitors. "bad battery, dogging the ipod, well you can only download from itunes. but with these you can have more options and work great" when the girl asked where can she download he says "well from best buy store and it's 99cents just like itunes, and it's more fair" so one of the girls says but most people like the ipod but i guess with all the problems i could buy this one.....
well i chimed in fast "ipod has 80+% of the market for a reason, it works, i bought 9 this christmas because it's easy to use , work and people like it, i'd go ipod because of that" salesperson, says yea it's good i don't want to dog the ipod but these give you more options" i said, it's the best for a many reasons, hey i don't own stock in apple nor do i work at a best buy competitor, i don't like my gifts returned and i bought ipod, but then again bestbuy has a 30 day return policy, buy ipod"
as i was walking out my wife says you should of stayed out of that, the sales person is just doing his job and you have no dog in this fight, you should just butt out and let them make their own decisions, hey customers need to find out for themselves and i'm surprised the salesperson didn't dog you"
well i said, this guy is pushing a bestbuy download service which no one knows about and pushing his corp gooo all over these trusting customers, it's just wrong what he's doing.
hey husband of mine stay out of it. who cares whether they understand or not, it's not your place to educate.
i said i dissagree, i can't see an innocent customer get rifled like that.
yama yama yama.....
so i leave it to you.....should i have stayed out swallowed hard and moved on or did what i did an educate
what would you have done.....is their "store etiguette " i was breaching???
i'll accept your judgement, be kind if their is any punishment
well i chimed in fast "ipod has 80+% of the market for a reason, it works, i bought 9 this christmas because it's easy to use , work and people like it, i'd go ipod because of that" salesperson, says yea it's good i don't want to dog the ipod but these give you more options" i said, it's the best for a many reasons, hey i don't own stock in apple nor do i work at a best buy competitor, i don't like my gifts returned and i bought ipod, but then again bestbuy has a 30 day return policy, buy ipod"
as i was walking out my wife says you should of stayed out of that, the sales person is just doing his job and you have no dog in this fight, you should just butt out and let them make their own decisions, hey customers need to find out for themselves and i'm surprised the salesperson didn't dog you"
well i said, this guy is pushing a bestbuy download service which no one knows about and pushing his corp gooo all over these trusting customers, it's just wrong what he's doing.
hey husband of mine stay out of it. who cares whether they understand or not, it's not your place to educate.
i said i dissagree, i can't see an innocent customer get rifled like that.
yama yama yama.....
so i leave it to you.....should i have stayed out swallowed hard and moved on or did what i did an educate
what would you have done.....is their "store etiguette " i was breaching???
i'll accept your judgement, be kind if their is any punishment
Comments
This I have to see though :P
Sebastian
EDIT: Oh Good I found it. They made it a bit hard to find so it took 30 seconds longer then it should've... bastards -_- But here it is
EDIT 2: -_- Now I'm pissed. I tried to sign up for the 25 Free plan and found out it wasn't compatible with the Mac. Probably uses Windows Media DRM -_-
Incidentally, when I go into my local Best Buy, for some reason other customers regularly assume that I am an employee. I don't even own a royal blue polo shirt. Maybe I carry that air of authority (or cluelessness, whichever way you want to look at it) necessary for the position. I always help 'em out, although it does cause the girlfriend to grimmace somewhat.
About speaking up: I sometimes do the same and the wife barks at me, saying I have no right to do that. I feel similarly to you in that the sales reps often don't have a clue or are pushing some kind of agenda.
Soooooo, I am trying to change the way I work my way into the conversations: first as an interested bystander (Really? That sounds nice), then ask a question or two (Doesn't Apple have a great combo in the iPod and iTMS?), then drop the humdinger (Get an iPod or get a life; even the Queen of England has one; you should, too, or you're a nobody). The wife tends to get hung up on the last part, but I haven't figured out why yet.
I think sharing your input is fine, just watch the way you do it and see if that apeases the wife.
The same could be said about the iTMS: do they list Zunes?
About speaking up: I sometimes do the same and the wife barks at me, saying I have no right to do that. I feel similarly to you in that the sales reps often don't have a clue or are pushing some kind of agenda.
Soooooo, I am trying to change the way I work my way into the conversations: first as an interested bystander (Really? That sounds nice), then ask a question or two (Doesn't Apple have a great combo in the iPod and iTMS?), then drop the humdinger (Get an iPod or get a life; even the Queen of England has one; you should, too, or you're a nobody). The wife tends to get hung up on the last part, but I haven't figured out why yet.
I think sharing your input is fine, just watch the way you do it and see if that apeases the wife.
Really
Personally I don't carry an iPod myself. I usually just listen to my music when I'm working on my Mac, and everywhere else, well I don't really care.
Sebastian
when I go into my local Best Buy, for some reason other customers regularly assume that I am an employee.
The same thing routinely happens to me in music stores. I worked in one for 5 years so I guess I'm giving off some sort of aura.
Even more amusing was the time a lady asked me for help in Target. I was barefoot and wearing shorts at the time, but I guess if you're wearing a red shirt, you work there.
hey husband of mine stay out of it. who cares whether they understand or not, it's not your place to educate.
I think you did the right thing. Who knows - maybe she has a problem with the WAY you did it, I wasn't there to hear your tone of voice, body language, etc.
If your wife heard a female salesperson telling a young clueless guy that, yeah, lots of girls like Prada purses but what his girlfriend probably wants is a vinyl purse that says BELK on it for the same price as Prada, I'm guessing your wife would speak up.
The same thing routinely happens to me in music stores. I worked in one for 5 years so I guess I'm giving off some sort of aura.
Even more amusing was the time a lady asked me for help in Target. I was barefoot and wearing shorts at the time, but I guess if you're wearing a red shirt, you work there.
When I took my Mac into the Genius Bar, a Girl and her Brother/Boyfriend/whoever mistook me for one of the Employees. I helped them out anyways (they were having trouble with the 1st Gen Shuffle and asked me how much it would be to replace it, and about the Warranty) and I assume it turned out well for them. 8)
Sebastian
Shorten that chain!