My battery is showing as X.

om2om2
Posted:
in macOS edited January 2014
The battery sign on my new Macbook is showing as X.

When I disconnect from the mains... it doesn't work.



I've looked around and can't see the battery being physcially disconnected.



What am I doing wrong?



Thanks.





Omar

Comments

  • Reply 1 of 11
    chuckerchucker Posts: 5,089member
    Take it out and put it back in?
  • Reply 2 of 11
    om2om2 Posts: 67member
    Quote:
    Originally Posted by Chucker View Post


    Take it out and put it back in?



    u mean the battery?

    erm... it's so new i haven't figured out how to do that yet.

    i've had it for several weeks... just haven't really used it.

    i'll have a look later.

    thanks.
  • Reply 3 of 11
    MarvinMarvin Posts: 15,322moderator
    You might have a bad battery. Basically the X means the computer can't detect it.



    A similar thing happened to a friend of mine's Macbook. It will be replaced under warranty if it's faulty.
  • Reply 4 of 11
    om2om2 Posts: 67member
    Quote:
    Originally Posted by Marvin View Post


    You might have a bad battery. Basically the X means the computer can't detect it.



    A similar thing happened to a friend of mine's Macbook. It will be replaced under warranty if it's faulty.



    hmm... i took the battery out and replaced it.

    nothing.

    same thing happens.
  • Reply 5 of 11
    slewisslewis Posts: 2,081member
    Quote:
    Originally Posted by OM2 View Post


    hmm... i took the battery out and replaced it.

    nothing.

    same thing happens.



    Use your warranty to take it in and get it replaced then.



    Sebastian
  • Reply 6 of 11
    om2om2 Posts: 67member
    Quote:
    Originally Posted by Slewis View Post


    Use your warranty to take it in and get it replaced then.



    Sebastian



    just called them.

    they're sending a new battery out.

    thanks for all the replies.
  • Reply 7 of 11
    slewisslewis Posts: 2,081member
    Quote:
    Originally Posted by OM2 View Post


    just called them.

    they're sending a new battery out.

    thanks for all the replies.



    See... Easy

    Welcome



    Sebastian
  • Reply 8 of 11
    drumbug1drumbug1 Posts: 155member
    Current Hardware?
  • Reply 9 of 11
    om2om2 Posts: 67member
    Quote:
    Originally Posted by drumbug1 View Post


    Current Hardware?



    not sure what ur asking.



    i got a replacement... but wasn't happy with it.

    see my other thread:



    http://forums.appleinsider.com/showthread.php?t=70550
  • Reply 10 of 11
    drumbug1drumbug1 Posts: 155member
    Quote:
    Originally Posted by OM2 View Post


    not sure what ur asking.



    i got a replacement... but wasn't happy with it.

    see my other thread:



    http://forums.appleinsider.com/showthread.php?t=70550



    This is the wrong forum for this type of post.



    I originally said "current hardware", but this really should be in the "genius bar".



    sorry.
  • Reply 11 of 11
    slewisslewis Posts: 2,081member
    Quote:
    Originally Posted by drumbug1 View Post


    This is the wrong forum for this type of post.



    I originally said "current hardware", but this really should be in the "genius bar".



    sorry.



    Errr, it doesn't really matter anymore. The problem was solved with Apple sending a new Battery.



    Sebastian
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