Mac Help
My cousin recently got an "iMac G4" verson 10.1.4. She wanted my father and me to look at it, a couple things were not working properly. My father and I are quite fine with Windows, and I am ok with Linux, but neither of us have worked on a mac before. The first thing is safari, it is not working. Actually it is not all there. I downloaded 'Safari' and the update, but the computer cannot execute 'dmg' files. It does not have 'Disk Image Mounter', so I went to 'Mac Help', ran a search on 'dmg', it told me a little about 'dmgs', and then there was 'Open Disk Copy for me." command. I clicked on it, but nothing happened. Are these programs supposed to come with the operating system? Do I need to reinstall? Thank you for your time.
Comments
My cousin recently got an "iMac G4" verson 10.1.4. She wanted my father and me to look at it, a couple things were not working properly. My father and I are quite fine with Windows, and I am ok with Linux, but neither of us have worked on a mac before. The first thing is safari, it is not working. Actually it is not all there. I downloaded 'Safari' and the update, but the computer cannot execute 'dmg' files. It does not have 'Disk Image Mounter', so I went to 'Mac Help', ran a search on 'dmg', it told me a little about 'dmgs', and then there was 'Open Disk Copy for me." command. I clicked on it, but nothing happened. Are these programs supposed to come with the operating system? Do I need to reinstall? Thank you for your time.
Yes, all those programs should have come with the OS. First thing that I would try is zapping the PRAM by following instructions here: http://macs.about.com/cs/onlinecours...sclassic02.htm
Then I would download a program called Onyx and have it run all of the maintenance scripts and clear all caches, etc. Then as a last resort, reinstall the Mac OS with a combined update downloaded from Apple's Support site.
Hope it works. Anyone else?
Hope it works. Anyone else?
Good advice, but understand that OS 10.1 is about five years old by now. In fact, if you download Onyx, make sure that you get the 1.3.1 version. The newer versions will not run on 10.1.
Panther (10.3.9) would be about the minimum! It is a good machine, have fun with it!
Sounds like the previous owner might have deleted some stuff that shouldn't have been.