Heeeelllpp! everything unexpectedly quits!!

macattackg4macattackg4
Posted:
in Genius Bar edited January 2014


Ok so i have my powerbook g4 for like 4 years never a problem. Now safari unexpectedly quits all the time. also so does anyother application I use. even when downloading updates!

I bought disc warrior and ran it... still didnt fix. I bought a new 1 gig ram card.... still no working, I wiped my harddrive clean and reinstalled mac osx.... still dont work. i dont know what to do?? pllus every once in a while the screen will go dark and a black square will be in the middle and it says something like your system must be shutdown hold the power button for a few seconds to restart. can someone help me?? I sat at a genius bar for 4 hours and they didnt have answer. is there any REAL geniuses out there!!!?

Comments

  • Reply 1 of 5
    MarvinMarvin Posts: 15,322moderator
    What does your panic log say in /library/logs and also check out some of the application crash logs which can be in /Users/<name>/library/logs.



    Also, what OS version are you on?
  • Reply 2 of 5
    macattackg4macattackg4 Posts: 3member
    Quote:
    Originally Posted by Marvin View Post


    What does your panic log say in /library/logs and also check out some of the application crash logs which can be in /Users/<name>/library/logs.



    Also, what OS version are you on?





    Mac osx 3.9 but thats just becuase i have tried installing tiger and updating to the newest versions and is still happens.



    the library log says awhole bunch of stuff. what else do you need to know or have any suggestions?
  • Reply 3 of 5
    MarvinMarvin Posts: 15,322moderator
    Quote:
    Originally Posted by macattackg4 View Post


    the library log says awhole bunch of stuff. what else do you need to know or have any suggestions?



    Yeah but what does it say? My telepathic abilities only work on Wednesdays.



    The important section is usually around the phrase Thread 0 crashed. Assuming all the crash entries looks similar, just post one of them.
  • Reply 4 of 5
    macattackg4macattackg4 Posts: 3member
    Quote:
    Originally Posted by Marvin View Post


    Yeah but what does it say? My telepathic abilities only work on Wednesdays.



    The important section is usually around the phrase Thread 0 crashed. Assuming all the crash entries looks similar, just post one of them.



    here is one of them



    Codes: KERN_PROTECTION_FAILURE (0x0002) at 0x00000020



    Thread 0 Crashed:

    0 libobjc.A.dylib \t0x908611ec objc_msgSend + 0xc

    1 com.apple.AppKit \t0x92e73708 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 0x450

    2 com.apple.AppKit \t0x92ec0308 -[NSFrameView _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 0x124

    3 com.apple.AppKit \t0x92ea748c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVis ibleRect:rectIsVisibleRectForView:topView:] + 0xc0

    4 com.apple.AppKit \t0x92e84648 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVi sibleRectForView:] + 0x180

    5 com.apple.AppKit \t0x92e9d674 -[NSView displayIfNeeded] + 0xa8

    6 com.apple.AppKit \t0x92eae364 -[NSWindow displayIfNeeded] + 0xb4

    7 com.apple.Safari \t0x0001a44c 0x1000 + 0x1944c

    8 com.apple.AppKit \t0x92e8e9b0 _handleWindowNeedsDisplay + 0xe0

    9 com.apple.CoreFoundation \t0x901c27f8 __CFRunLoopDoObservers + 0x194

    10 com.apple.CoreFoundation \t0x901c2094 __CFRunLoopRun + 0x18c

    11 com.apple.CoreFoundation \t0x901c69e4 CFRunLoopRunSpecific + 0x148

    12 com.apple.HIToolbox \t0x92886e10 RunCurrentEventLoopInMode + 0xac

    13 com.apple.HIToolbox \t0x9288d4b4 ReceiveNextEventCommon + 0xf4

    14 com.apple.HIToolbox \t0x928af638 BlockUntilNextEventMatchingListInMode + 0x60

    15 com.apple.AppKit \t0x92e82248 _DPSNextEvent + 0x180

    16 com.apple.AppKit \t0x92e98cc8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 0x74

    17 com.apple.Safari \t0x0000bda0 0x1000 + 0xada0

    18 com.apple.AppKit \t0x92ead048 -[NSApplication run] + 0x21c

    19 com.apple.AppKit \t0x92f69764 NSApplicationMain + 0x1d0

    20 com.apple.Safari \t0x00007fc4 0x1000 + 0x6fc4

    21 com.apple.Safari \t0x00054944 0x1000 + 0x53944



    does that help?
  • Reply 5 of 5
    MarvinMarvin Posts: 15,322moderator
    There's not much to go on there, can you post the rest of the entry (just select from one date to the next, preferably the most recent one).



    Since it keeps happening even after a reinstall, it may be an idea to check your hardware. If you boot your system CD using the 'd' key, it will run your hardware check. Also, do a check of your Ram using this program:



    http://www.versiontracker.com/dyn/moreinfo/macosx/24508



    If they don't come up with anything, you can also try zeroing your drive. If you have bad sectors on your hard drive, wiping the drive with zeros should skip out the bad sectors whereas a simple format wouldn't. You do this in disk utility in the security option - just choose 1-pass.
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