keyboard freezing the computer

Posted:
in Genius Bar edited January 2014
hey



i have the new imac with the new wired keyboard.



When using the computer normally, web surfing, checking emails or anything, if i push any of the numerical keypad buttons, the whole computers becomes unresponsive, like itunes will still play music and the mouse will still move but if u click on anything nothing happens, the dock is also unresponsive, so i have to turn the whole things off using the power button and on again...





whats going on here?





pete toye

Comments

  • Reply 1 of 1
    backtomacbacktomac Posts: 4,579member
    Quote:
    Originally Posted by Iwantamac! View Post


    hey



    i have the new imac with the new wired keyboard.



    When using the computer normally, web surfing, checking emails or anything, if i push any of the numerical keypad buttons, the whole computers becomes unresponsive, like itunes will still play music and the mouse will still move but if u click on anything nothing happens, the dock is also unresponsive, so i have to turn the whole things off using the power button and on again...





    whats going on here?





    pete toye



    Have you tried a different keyboard? I would plug in a different keyboard and see if the crashing continues.
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