HTC echoes Apple in defense of HD7 'death grip' issue

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Comments

  • SpamSandwichSpamSandwich Posts: 24,161member
    Quote:
    Originally Posted by pika2000 View Post


    The difference is that HTC is the darling of tech bloggers. They can do no wrong. There were actually quite a bunch of issues with the build quality of various HTC handsets, but you don't see tech bloggers writing book-long articles about them. On the other hand, anything Apple did/said is going to be scrutinized two times over as it draws a ton of clicks. So this is probably only going to be an issue for a couple of days, if not less, at best, and everybody will move on.



    They are whose darling? The only ones who matter are customers, not a load of web geeks.
  • addicted44addicted44 Posts: 808member
    Quote:
    Originally Posted by chillcolorado View Post


    I have an HD7.. it's an awesome phone! I tried gripping the phone like crazy and couldn't get it to lose it's signal completely.... granted I was TRYING to impact performance with the grip and could only affect it a little. The huge 4.3" screen makes it a bigger phone and therefore has a larger circumference to cover with your hand.. although not sure that matters since the antenna is shielded and not on the outside of the phone.



    Just like many people here (and elsewhere) said they tried to cause their iPhones to lose antenna signals, but could not.



    But the press (and extremely likely commentators like you) completely ignored those reports.
  • rabbit_coachrabbit_coach Posts: 1,114member
    Quote:
    Originally Posted by sennen View Post


    Whoops...



    Waiting for the media hurricane on this - not going to hold my breath, though.



    It's good you don't hold your breath, since a windows phone is not important enough to justify any headlines.
  • nightflyernightflyer Posts: 14member
    I demand a hardware recall, a free case, or a credit for my dropped calls! No, I don't own a HTC phone (own iP4), but how many 'antennagate' posters didn't own an iPhone 4 but still felt the need to vent their feigned "frustration." ;-) Yeah, it probably won't make a big media splash because few care when the target is something other than a juicy Apple.
  • ranreloadedranreloaded Posts: 397member
    These people are desperate! They will copy anything that has 'Apple' on it, even the problematic features!
  • lightstrikerlightstriker Posts: 458member
    now that apple has done it, having death grip is a cool feature.
  • no one will care. it's not Apple.
  • white rabbitwhite rabbit Posts: 298member
    Even better: Hate To See the same thing happen to our phones
  • firefly7475firefly7475 Posts: 1,499member
    Quote:
    Originally Posted by BUSHMAN4 View Post


    HTC-GATE.

    Wow, HTC went as far as saying that their phones reception is not affected by how you hold their phones. Now HTC is defending their Death Grip issue. What a turn of events.

    Perhaps it's time for HTC to give out free cases like Apple did or are they too cheap.





    Competion always looks to put salt on the wounds. SHAME ON HTC!!



    You have to understand the original iPhone problem in order to understand this one.



    The problem that is (for mobiles) essentially unique to the iPhone 4 (because of the external antenna) is the ability to detune the antenna by simply touching it. This is basically the same issue as when you touch a TV or radio antenna with your hand and it loses signal.



    The reason has to do with the antenna being designed in a very specific way to receive and transmit the

    required frequencies, and when you touch it you essentially change the properties of the antenna which reduces its ability to receive and transmit on the required frequencies.



    The other issue that can occur with any mobile or any transmitting device at all is attenuation, or simply that you can block the signal if you wrap enough material around the antenna.





    When Apple started receiving flack for the antenna problem Jobs redefined the problem from being a detuning issue (which was an iPhone issue) to an attenuation issue (which is a problem for any company that makes a transmitting device).



    However in most of the competitors comments they are actually talking about the iPhone's detuning, not attenuation.



    Apple pushed this home by showing competitor after competitor with attenuation issues... and then started the free case program - which actually fixes the detuning problem!



    I think the message that Jobs was trying to put across was that all mobile phones have issues which is actually quite valid. They might be with the screen, the battery, the reception or something else. The important thing was that the positives of the iPhone 4 outweighed the negatives.





    So to address your comment directly.



    One Cheng didn't say "their phones reception is not affected by how you hold their phones" but that "the reception problems are certainly not common among smart phones" in reference to the iPhone detuning problem.



    Two, no HTC will not give out free cases like Apple and it's not because they are cheap. It's because the problem that the HD7 is the same as every other mobile manufacturer and a case won't change anything (it may even hinder the signal more!).



    This is distinctly different to the detuning issue the iPhone has with its external antenna, which a case does fix.











    You'll notice I tried simply tried to present a description above.



    My personal opinion is that the deflection of the issue from Jobs was actually quite a brilliant move, although a little disingenuous and ultimately confusing for iPhone owners.



    I believe the free case program was the correct way to handle the issue. From all accounts users need to be in a susceptible area (which are not widespread) for detuning to have any effect. A recall would have been taking it too far, and simply not doing anything wouldn't have been enough.



    Although the free case program has finished I still don't see the antenna detuning to be a major issue. As Jobs said the iPhone isn't perfect. It's a flawed device (as are all mobile phones in one way or another). The iPhone 4 is actually in a better position in some respects because the issue can be simply fixed by purchasing a case.



    I think every iPhone owner should have a anyway. The hardened glass is great for scratches, but it really feels like it's going to shatter if dropped.
  • firefly7475firefly7475 Posts: 1,499member
    Quote:
    Originally Posted by TheGreatBug View Post


    The other phone companies were criticizing Apple for its defense, mocking the "all phones suffer this issue" statement. Now the tables have turned.



    Quote:
    Originally Posted by Cory Bauer View Post


    Where's the dipshit analysts screaming, "ZOMG inevitable massive recall will cost HTC $1.5T!" like they did Apple?



    Quote:
    Originally Posted by xZu View Post


    C'mon, they r even copying Apple antenna problem



    Quote:
    Originally Posted by spiced View Post


    What goes around comes around.....and gets bitten real hard



    Quote:
    Originally Posted by Nightflyer View Post


    I demand a hardware recall, a free case, or a credit for my dropped calls!



    Quote:
    Originally Posted by White Rabbit View Post


    Even better: Hate To See the same thing happen to our phones



    Quote:
    Originally Posted by lightstriker View Post


    now that apple has done it, having death grip is a cool feature.



    Quote:
    Originally Posted by ranReloaded View Post


    These people are desperate! They will copy anything that has 'Apple' on it, even the problematic features!



    See my post above.
  • digitalclipsdigitalclips Posts: 15,156member
    Quote:
    Originally Posted by propellife View Post


    Not a huge deal just like I think the Apple thing was overblown. I doubt the media will catch onto this and blow it up big like they did with the Apple problems though.



    The media AND Ireland
  • anonymouseanonymouse Posts: 6,558member
    Quote:
    Originally Posted by Firefly7475 View Post


    You have to understand the original iPhone problem in order to understand this one.



    The problem that is (for mobiles) essentially unique to the iPhone 4 ...



    A lot of meaningless blather that adds up to a great effort to establish a distinction where there is no difference. The only thing that matters to the user is whether there is signal loss, not what causes it. So, unless you can show that it's a qualitatively different signal loss -- which it is not -- you're just spouting nonsense.
  • hill60hill60 Posts: 6,959member
    All rubbish, I can clench my fist around my cars FM antenna and IT MAKES NO DIFFERENCE.



    This "detuning" bulldust is a MYTH!



    Quote:
    Originally Posted by Firefly7475 View Post


    You have to understand the original iPhone problem in order to understand this one.



    The problem that is (for mobiles) essentially unique to the iPhone 4 (because of the external antenna) is the ability to detune the antenna by simply touching it. This is basically the same issue as when you touch a TV or radio antenna with your hand and it loses signal...



    ...blah, blah, blah.



  • lkrupplkrupp Posts: 3,827member
    Quote:
    Originally Posted by GregoriusM View Post


    Well, well, well...



    Forget about it. HTC will get a get-out-of-jail-free card on this. Only Apple gets raked over the coals for stuff like this. Just ask Ireland.
  • hill60hill60 Posts: 6,959member
    You could ask DaHarder, he's probably got six of them.



    Quote:
    Originally Posted by lkrupp View Post


    Forget about it. HTC will get a get-out-of-jail-free card on this. Only Apple gets raked over the coals for stuff like this. Just ask Ireland.



  • bullheadbullhead Posts: 492member
    Windows Phone death grip! LOL. Where are all the Microsoft drones? LOL.
  • xian zhu xuandexian zhu xuande Posts: 801member
    Quote:
    Originally Posted by sennen View Post


    Waiting for the media hurricane on this - not going to hold my breath, though.



    I'm looking forward to the scathing commentary from ConsumerReports.
  • firefly7475firefly7475 Posts: 1,499member
    Quote:
    Originally Posted by hill60 View Post


    All rubbish, I can clench my fist around my cars FM antenna and IT MAKES NO DIFFERENCE.



    This "detuning" bulldust is a MYTH!



    You should only see it in areas of poorer reception.



    Try this one. Get in a clear area and find the maximum distance that you can operate the key-less entry on your car.



    Take a few more steps back, press the key against your chin, try again and... voilÃ*!



    That's science hard at work my friend.
  • jbytesjbytes Posts: 30member
    Everyone just keeps on following Apple's lead.
  • drumrobotdrumrobot Posts: 31member
    Quote:
    Originally Posted by Cory Bauer View Post


    Where's the dipshit analysts screaming, "ZOMG inevitable massive recall will cost HTC $1.5T!" like they did Apple?



    No one wants a crappy 'Windows Phone 7' phone, which means they wouldn't have to recall too many.
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