Apple putting the squeeze on retail employees as some stores see traffic double

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Comments

  • zoetmbzoetmb Posts: 1,849member
    Quote:
    Originally Posted by LuxoM3 View Post


    Dude, you ever work retail during Christmas? Imagine that 24 x7 at Apple. It's some crazy stress.



    I've worked in retail when I was in college and the only time I found it stressful is when we weren't busy. When we were busy, it was great! Who doesn't want to make sales?



    Besides, in Apple stores, MOST visitors are busy on computers checking email and fooling around. They're not looking for staff assistance. And when they do, I don't understand what's stressful about helping them out, except possibly in the cases where some arrogant bastard is screaming at you.



    Also, working weekends/nights/whenever is part of the cost of deciding to work in retail. When I worked retail, most large stores were closed on Sundays, but that's no longer the case (except in certain portions of New Jersey). What I think Apple can/should do is simply be fair about how people are scheduled on weekends. People should be rotated so that they're not usually working both weekend days and so they're not working every weekend. That's retail management 101. But I also spent part of my high-school and college years working in amusement parks and then I worked every weekend, frequently until 2am. It simply goes with the territory.
  • mhiklmhikl Posts: 471member
    I suspect weekend days are more hectic. Could employees be paid a higher salary on these days? That would draw some to want to work weekends, possibly all three days, too.



    And regarding comments on unions, unions have been so legislated upon they have lost much of their value to workers. Now there is no one who has interest in the needs of the workers. It seems US labour is but pawns in the hands of the companies. I wonder if companies expect or even want ideas coming from below. Now that would be an interesting study.
  • sippincidersippincider Posts: 398member
    Hate to ask the obvious, but why doesn't Apple hire to meet the demand? Not like they can't afford it.



    While you can drive your people to an extent, nobody wants to see an Apple with harried, burnt-out staff that treats their customers like crap (think Wal-Mart).
  • jragostajragosta Posts: 10,473member
    Quote:
    Originally Posted by sippincider View Post


    Hate to ask the obvious, but why doesn't Apple hire to meet the demand? Not like they can't afford it.



    Because a single employee working 20-30 hours per week is probably more effective than 2-3 employees working 10 hours a week each. And they especially don't want 10 hour peer week employees working only on slow days when they have plenty of help already.



    Not to mention the greater management overhead required to hire, train, and supervise 2-3 times as many employees to get the same job done.
  • a_greera_greer Posts: 4,594member
    I dont see how this is anything but good news, the people that I know that work part time, or did at some point in their lives, did so cause they couldnt find full time work, so going from 16 to 24 hours a week will be great for them, that amount of money can in many cases be the differance between making rent or not.
  • mechanicmechanic Posts: 802member
    I am required at my job to work 40 hours minimum a week and at least 1 saturday a month. This seems pretty normal to me, My usual work hours are around 50 hours a week so I don't really see what the problem is. Im in an extremely high pressure job and have been for 25 years.



    Like was said above no one is forcing them to work there. If they don't like what they see there are other jobs available.
  • alonso perezalonso perez Posts: 385member
    Quote:
    Originally Posted by Apple ][ View Post


    People need to know their place and their true value.



    Retail workers are a dime a dozen.



    Good ones aren't. Good workers of any kind aren't a dime a dozen.



    Guys who think like you are the reason the retail experience sucks at so many places.



    Dime a dozen workers will get you dime a dozen retail experience. I'm not sure what part of that is so hard to understand.
  • sunilramansunilraman Posts: 8,133member
    If you can afford it, get out of retail life ASAP. It ain't pretty.
  • sternapples53sternapples53 Posts: 47member
    Quote:
    Originally Posted by LuxoM3 View Post


    FWIW - Apple, time to rethink CHANNEL partner relationships. You're dinky stores are nice, but weren't designed to handle the traffic...



    Apple is rethinking the reseller CHANNEL they are dumping it. there will soon be only one choice if you want to buy an Apple product, the Apple store or web site. End of an era.



    THINK GREED
  • jragostajragosta Posts: 10,473member
    Quote:
    Originally Posted by sternapples53 View Post


    Apple is rethinking the reseller CHANNEL they are dumping it. there will soon be only one choice if you want to buy an Apple product, the Apple store or web site. End of an era.



    THINK GREED



    And your evidence for this is.......?



    It seems to me that there are more places to buy Apple products today than there were a decade ago.
  • haarhaar Posts: 503member
    Quote:
    Originally Posted by AppleInsider View Post


    ...



    Under the revised rules, which are said to become effective April 15, part-time workers' minimum weekly hours are being boosted from 16 hours to 24 hours. Apple reportedly said it would "try to accommodate time-off requests (made three weeks in advance)," but the new rules are causing some employees to consider whether or not to quit their employment with Apple.







    [ View article on AppleInsider ]



    working weekends, is awful... but that is the nature of retail.



    perhaps a few should leave... some of the male employees look sloppy!... but surprise! female employees wear the same t-shirt uniform, but they do not seem to look sloppy... so either hire more female employees or the male employees should have to wear polo shirts in that apple blue.
  • gordy597gordy597 Posts: 1member
    Speak to any employee at Apple Store.. For all the moneybApple makes, they start most at minimum wage and rarley take them above 12 an hour... What is that about
  • jragostajragosta Posts: 10,473member
    Quote:
    Originally Posted by Gordy597 View Post


    Speak to any employee at Apple Store.. For all the moneybApple makes, they start most at minimum wage and rarley take them above 12 an hour... What is that about



    Supply and demand. Look it up.



    Besides:

    Apple Mac Specialist - $11.74 / hour.

    Mac Genius - $18.11 / hour

    Sales Specialist - $11.59 / hour

    Creative - $16.97 / hour

    Concierge - $11.35 / hour

    http://www.glassdoor.com/Hourly-Pay/...-Pay-E1138.htm



    And a Genius can make up to $25 / hour

    http://osxdaily.com/2010/10/05/apple-store-pay/





    Can you name any non-supervisory retail positions that pay that much?
  • melvin.david54melvin.david54 Posts: 1member








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