or Connect
New Posts  All Forums:

Posts by AppleInsider

A study from market research firm StellaService published this week seemingly reveals a rapid decline in Apple's customer service capabilities, from a slight slip in shipping fulfillment to longer wait times for online and phone support. As represented in the latest Stella Benchmarks report, which monitors and evaluates online retailers through daily performance evaluations, Apple's combined shipping, returns and customer support metrics landed it in 25th place overall...
Next month's iPhone event will mark the first time in recent history that Windows users will be able to officially live-stream an Apple presentation, the company quietly revealed on Thursday through the event's website. Windows 10 users will be able to watch via Microsoft's built-in Edge browser, according to the site's fine print. This is because the software supports the same HTTP Live Streaming technology found in Apple apps like QuickTime and Safari. Previously,...
Mobile payment firm Square on Thursday launched Square Appointments, a combination service and iPhone app for businesses dependent on client bookings. The platform allows clients to book appointments through the Web, which business owners can then accept or reject using the app including via notifications. Alternately owners can create and edit their own appointments and personal events -- with notes -- which are added to the app's daily and monthly calendar...
Facebook on Thursday released an update to its Instagram apps for iOS and Android, opening up the media-sharing service to posts in landscape and portrait ratios. When choosing an existing photo or video to upload, Instagram users can now tap a format button to choose one of three dimensions. The full-sized content will then appear in feeds, although profile grids will still show images in cropped squares to preserve symmetry. Instagram has traditionally forced users...
A company called PayAnywhere is preparing to launch a self-named card reader that could help bring Apple Pay support to small businesses, which have so far mostly foregone the technology. The reader plugs into the headphone jack of an iPhone or iPad, and supports not just Apple Pay but other unspecified wireless payment systems. It can also process credit cards whether they use a magnetic stripe or EMV chip technology. PayAnywhere is charging 2.69 percent per...
A leaked display component purportedly destined for Apple's next-generation iPhone has been measured up and comes in heavier and thicker than its counterpart in the iPhone 6, suggesting that the addition of Force Touch might make the "iPhone 6s" bigger than its predecessor. The part is "slightly thicker" than the iPhone 6 display assembly, despite being glued together rather than using mechanical screws. As noted by MacRumors, the newer component also weighs just under...
The invitations for Apple's upcoming Sept. 9 event were designed around Siri --? bearing what she would call "colorful wavey words" and the phrase "Hey Siri, give us a hint" -- and it turns out there's more to it than meets the eye, as the erstwhile digital assistant actually does drop some knowledge. As is usually the case with Siri's canned replies, she can be a bit sassy when pumped for clues. "You're cute when you're desperate for information," she might...
Apple on Thursday sent out invitations to members of the media, making official its anticipated Sept. 9 event at San Francisco's Bill Graham Civic Auditorium. It's expected to showcase not only a next-generation "iPhone 6s" handset, but also a new Siri-enabled Apple TV set-top box. Invitation via CNBC. This year's event comes with the tagline "Hey Siri, give us a hint," likely alluding to the voice input expected to be a part of this year's revamped Apple TV. The new...
With less than two weeks to go before Apple is expected to take the wraps off of its next-generation iPhone, a new rumor claims the so-called "iPhone 6s" will be capable of shooting ultra-high-resolution 4K video with its rear facing 12-megapixel camera. Citing unnamed sources, 9to5mac on Thursday reaffirmed a number of earlier rumors about Apple's next-generation iPhone, including the fact that it is expected to feature a forward facing flash that would improve...
A court in the Chinese city of Zhengzhou has reportedly sentenced 14 people for hacking into a Foxconn database to steal digital identity certificates, in turn used to convert U.S. iPhones for Chinese networks. Eight of the people were former Foxconn workers, said the Wall Street Journal, quoting China's government-run Legal Daily. Together, the group converted roughly 9,000 iPhones purchased in the U.S. and made over 3 million yuan ($468,750) within a five-month span...
New Posts  All Forums: