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Posts by AppleInsider

Wrist detection on the Apple Watch may not work properly for some people with lower-arm tattoos, as they appear to fool the device's sensors, some early adopters of the device have said. Image Credit: Reddit user guinne55fan One owner noted in a Reddit post on Monday that when he wore his Watch on a wrist tattooed with black ink, he couldn't receive any notifications, and the device would lock every time it went dark. Before trying to contact Apple, though, he tested...
The three-finger tap is one of OS X's most overlooked multitouch features, but it can also be among the most useful. Here's a great way to use it to avoid tab overload in Safari. In OS X Yosemite version 10.10.3, Quick Look's functionality -- and its three-finger tap shortcut -- has been extended to Safari. Now, using the three-finger tap on a link will open the page or video in a Quick Look popover, letting you see its contents before committing to a new tab. Gone...
As can be expected from a major product launch, Apple Watch preorders and first weekend sales caused a spike in wait times for customers trying to reach Apple's service centers. Source: StellaService According to fresh data from customer service analytics firm StellaService, analysts polling Apple's response times on April 10 -- the first day of Apple Watch preorders -- waited 4 minutes and 51 seconds to reach a live representative over phone and 2 minutes and 22...
During Apple's second quarter 2015 earnings conference call on Monday, CEO Tim Cook said that Apple Watch customers now have access to more than 3,500 apps designed specifically for the new device. In comparison to previous platform launches, Apple Watch is ahead of the game, Cook said. For example, when the iPhone App Store opened in 2008 it featured a selection of about 500 apps, while iPad launched with around 1,000 platform specific titles. Cook said Apple was...
The launch of HBO Now on Apple devices has been a big hit for both companies, and could hint at a major role for Apple in the future of cable cutting, CEO Tim Cook said on Monday. Speaking during his company's quarterly earnings conference call, Cook said that he sees "major, major changes in media" coming on the horizon. And speaking to Wall Street analysts, he admitted that his company could play a part in those changes. Unsurprisingly, Cook stopped short of saying...
During the company's quarterly earnings call on Monday, Apple CEO Tim Cook slammed third-party firms that routinely provide estimated bill of materials breakdowns for new Apple products, saying they are usually far off base. iPhone 6 Plus teardown. | Source: iFixit "I've never seen one that's even close to accurate," Cook said of the oft-quoted estimates. His relatively strong reaction was prompted by a question regarding perceived weakness in launch margins for the...
Apple is targeting late June for an sales expansion that would make Apple Watch available in more countries, conditional on supply, CEO Tim Cook said on Monday during the company's second quarter results call. The Watch is currently on sale in just nine regions: Australia, Canada, China, France, Germany, Hong Kong, Japan, the United Kingdom and the United States. Within hours of online preorders launching on April 10, delivery times extended out into June. A few...
Apple CEO Tim Cook on Monday revealed about 20 percent of active iPhone users have upgraded to the company's latest iPhone 6 or iPhone 6 Plus hardware, leaving room for growth. Cook's statement, which came in response to an analyst question during Apple's quarterly conference call for the second quarter of 2015, suggests iPhone has substantial room for growth in the months leading up to an expected next-generation handset launch this fall. For its second fiscal...
During Apple's quarterly conference call for the second quarter of 2015, CEO Tim Cook announced big box electronics store Best Buy is now accepting Apple Pay through its app and will roll out in-store support later this year. Netting Best Buy is a coup for Apple Pay as the company is a major contributor to the Merchant Customer Exchange (MCX) consortium, a group of retailers that actively repelled Apple's NFC payments solution at its stores. MCX plans to market its own...
It was yet another record breaking quarter for Apple in March, driven by growth of both the iPhone and Mac. Following the announcement executives from the company participated in a conference call with analysts and the media, and notes of interest follow. Apple earned $13.6 billion in profit during the three-month period, thanks to sales of 61.17 million iPhones, and 4.56 million Macs. Participating in Monday's call were Apple Chief Executive Tim Cook, and Chief...
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