John Donahoe was also responsible for the huge rampup of outsourcing to the Philipines, so if you're wondering why service has been going down hill, that's it. The company was fine under Meg, and the Paypal integration was pushed even tighter under Meg. So splitting eBay and Paypal is going to be extremely damaging to both parts of the company. eBay will want in on that Apple Pay system, and Paypal wants to get more into Steam and various other online game payments.
9/30/14 at 11:02pm