Surely the newer version was released after Apple sent Snow Leopard to GM and had the ROMs mastered? If that is the case what do you expect Apple to do, send you a separate disc with a Flash installer on?
Get a grip.
Hardly, Johnson says further on in that article that traffic through stores is reduced. Which means they wouldn't need as many staff on the floor, no point wasting money employing full time staffers when they could work half time.