I read an article concerning the culture at Microsoft, it was a very long but most interesting read.
I forgot the link, but will do my best to find it.
There were 63,000 known bugs in a Windows OS release, not sure which one.
Microsoft's PR spun it in a most positive light, along the lines "the consumers will feel confident in our ability to fix these issues".
Do a search that concerns irate Microsoft customers, there are literally thousands, read some, you will...