- Forum: Apple Software
My parents live in AZ and I live in MN. When they needed help, I used to have them share their screen with me via iChat, and solve their challenge. However, now when I use Messages and FaceTime, the Share Screen is listed under the BUDDIES tab, but is not highlighted. Therefore I am not allowed to share their screen or share mine with them. Does anyone know how to make it so I have this option again? Thanks!