Will they actually listen to general feedback from these users, or just process bug reports?
I personally think the GUI isn't that great. Not quite Windows 8.1 bad, but heading in that direction. The Mac is supposed to be, above all, the computer that's easy to use. Their thinking seems to be "minimialist->simpler->easier to use." But really it should be "more intuitive->easier to use," and the most intuitive GUI is not always the most minimalist one.