I don't understand this data point. Is this referring to customers who bought the phone, never experienced antenna issues, yet still state that they disliked said antenna issues? I'd hope that the data only take into account users who actually experienced a problem, and are not just responding psychosomatically to the negative publicity.
Is there any project there that isn't?
I heard he rejected the Battery Charger 27 times before its release because he didn't like the way it felt when you inserted the plug into the outlet. He felt it slid in too easily; he wanted something akin to the solid, positive feel of a button in a German car as opposed to the vague, loose feeling of ones in American cars.
Imagine if Ballmer/Microsoft went incommunicado and emerged 6 months later with a kickass product.
Imagine if they didn't comment on unannounced products.
Imagine if they didn't cozy up with partners on stage to show products they might or might not make within 83 years.
Imagine if they simply released stuff when it was done and ready to go, and then let the product speak for itself.
(flick your lighters on)
Imagine all the people...
How many iterations of good/bad hardware coupled with good/bad software can a company have before they get it?
Hmmm, the software sucked, but the hardware was good. Wait, let's work on the software and then do crappy hardware. Oh, hold on, how about...wait a minute, put out a press release about how we'll get it right in Rev. B.
That's it, Apple is hiding something. Proof of this is I heard about one guy in southeastern Wyoming who had to wait an extra 0.8 seconds for his home screen to be displayed after unlocking (using the unlock slider on the unlock screen) his phone.
To make matters worse, when he launched an app the swoosh animation from the springboard lagged by 0.32 seconds; he has video proving this defect.
Apple is hiding something. They need to fess up, either through another press...