You know.. A profit is a profit. At least they're not posting a loss. I think it'd be a problem if Apple didn't have a decent competitor like Samsung around. Competition breeds innovation, which is good for all of us.
I would always side with having a keyboard. We have a tablet at home, it's collecting dust. Anything I would need a tablet for I use my iPhone instead. If I need to do more heavy duty work (or very fast typing) then I'm on my laptop. I understand why some schools have chosen the laptop option, and Chromebooks are cheap.
The contract is meant to lock someone into the plan for a period of time (like 24 or 36 months). After that, the plan they're on is supposed to continue, unless they sign onto a new plan. The benefit of signing onto a new plan is you get a new phone for free or for a subsidised amount. Otherwise, you just pay month to month on your original plan.
jragosta, your blind defence of this company disgusts me. I love Apple, but they're extremely far from perfect. My experience with Apple Maps has been disgraceful and I'm thankful for Google having made their maps application available.