I wouldn't wait by the phone.
I spoke to her today too, and she said, and I quote " The info you see on the web is exactly what I see here". She told me to check every few days (every few minutes in my case - haha) and the update (if any) would happen once the backlog of earlier orders were cleared out. On a positive note, she was very nice on the phone, which under the circumstances I appreciated. I wouldn't have been surprised if she was exhausted by now.