Being used to Macbook trackpads and keyboards using $200 laptops is a very different, annoying and awful experience. No amount of trying to justify the performance of cheap, penny pinching components will change that.
I was referring to the available USB modems. http://www.vodafone.com.au/personal/wireless-internet/mobile-broadband/starter-packs The customer assumed that because they bought a laptop it would work AND being a cheapskate with a $250 laptop did not want to spend the extra that a WiFi modem would cost.
I was talking about the 4G USB modem we had to refund because someone sold it to a chromebook owner, so how do you install the drivers without an Internet connection*? *The reason for buying the stick.