Haven't seen it in use, but it's got to make things more accurate. The strip, seat, and patrol all-paper method is a mess. But the most important thing, I'd think, would be to get seat assignments down more accurately. If I could start signing up for the much easier sleeping window seat with regularity... ;) The tabs slipped into the luggage rack is quaint, but has to be a pain for the conductors. $5.5 mil? That's a lot of *cough* economic stimulus.