Obviously a problem. Apple placed themselves as an intermediary to a public utility, and didn't have an effective handover strategy which meant a number of people were unable to properly use the public utility.
Then they took years to fix it. Open and shut case for negligence.
Your intent is odious, but your words carry an accidental truth. In the grander scheme of things, for its potential impact on many closeted and afraid people, it probably is more important that he revealed his sexual orientation to the world.