So no internet connection no book?
How is that going to work when I go on holiday with my WiFi iPad and I have no internet connection (or a very expensive one). What is the point of a book reader that needs to be connected to the internet, there is no customer benefit, just a benefit to Google to feed you ads. Fail!
Who wants to use up 3G data allowances reading books on their phone?
It may very well be the culprit but does the fire marshall know the actual state of the adapter before the fire? No they do not and therefore can't say if the unit was damaged or in a safe state to be used or not.
Do you have evidence that the adapter was not damaged or abused by the user before the incident?We only have the word of the insurer, who does not know it for a fact as the device will have been destroyed, so they only have the word of the home owner. Not a clear cut case really.