This actually happened to me today so I know it's for real. I logged on about 11:30am to check my upgrade eligibility status. I logged in, saw all of our 5 phones, selected mine, and then clicked to check my eligibility and waited about 45 seconds for the page to load. I knew it'd be slow because of the huge amount of traffic, but was shocked to see I was now logged in as a Robert from Indiana! I also saw he was a part of the Delphi Sponsorship, which is way different...