I love shopping at retail Apple Stores. They offer a pleasant(low friction) shopping and buying experience. None of the blue-shirts telling me if I don't buy the extended warranty my key caps are going to melt or the battery is going to blow up.
So much anonymous hardware engineering consulting going on in the forums... Just think of what companies like Apple could achieve if only their engineers listened to forum posts about how much power video scaling requires!!! If only they listened!!!