There's been a cumulative effect caused by the Browettization of Retail, lack of dedicated leadership once Browett departed, and all the (false) negative news spread about Apple, e.g., NYT disinfo, Mike Daisey, etc.
Point taken. I like Daniel's "you're-wrong-here's-why" approach to writing about Apple. It is powerful and serves as an antidote to the senseless drivel that flies around the so-called 'news media' like monkey shit at a zoo.
Indeed, Ms. Ahrendts is huge deal for Apple, more so than most people realize. Retail, sad to say, has suffered a lot since Ron Johnson departed. This news has to give the Retail employees a big boost.