For the PC-savvy out there: A friend logged-out accidentally and can't recall her password. Hers is the admin account but there is another acount she can log-in to.
Any suggestions? Can a technician access her PW via a Keychain-like program? She'll have to reinstall the OS(losing Favorites, Address book, other acct., etc) soon, if status quo remains.
Also, is MS still requiring thier permission to reinstall XP?