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#1 |
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Kasper's Automated Slave
Join Date: Nov 1997
Posts: 6,164
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Apple's MacBook Air support docs reveal one-of-a-kind solutions
Without a built-in optical drive or a user-replaceable battery, the MacBook Air requires several unusual solutions that may stymie experienced Mac users -- including special tricks for resetting the SMC and installing Boot Camp. Apple's new support documents reveal these and more.
The sealed-in nature of the MacBook Air's battery prevents Apple from simply asking users to remove the battery pack and hold down a power button to reset the System Management Controller in last-ditch troubleshooting, according to Apple's support article on the subject. Instead, users have to issue a unique keyboard and power button combination and are encouraged to plug in into AC power where MacBook and MacBook Pro owners are cautioned against the same step. The Mac maker nonetheless sends mixed news of what's possible with the Air's currently unique Remote Disc feature. Significantly, users can not only run Apple Hardware Test from data stored on the new MacBook itself but also from a Mac or Windows PC using Remote Disc: the installer application for Mac OS X includes a keyboard shortcut to run the test, with results appearing on the MacBook. However, those hoping to use another computer as a complete substitute for an optical drive will be disappointed. While it's already known that Remote Disc can't be used for playing music CDs or DVD movies, a new support document confirms that a USB CD or DVD drive is absolutely essential for Boot Camp: though the Air can boot or install Mac OS X over a network, neither Windows XP nor Vista can recognize anything but a USB drive on the MacBook Air, Apple notes. The company also cautions that the remote installation feature for Mac OS X won't work with WEP encryption enabled on a wireless network. Owners must either use WPA or switch off security altogether to install the software. Other information revealed by Apple's new support documents: The Migration Assistant reveals a numeric passcode system similar to the secure media sharing interface from the Apple TV or on Macs using Front Row.Apple highly recommends using the USB Ethernet adapter, rather than Wi-Fi, for the Migration Assistant; the wired connection is "significantly" faster, the company says.Ejecting discs from a Windows Remote Disc PC is no different than for a Mac; in fact, the Windows PC provides no warning when this happens, creating a potential surprise for anyone using the Windows system.Some potential technical problems have also surfaced. In extremely hot environments, 3D performance may slow down as the Air throttles or shuts down one of the CPU cores to reduce heat.Owners who haven't yet installed QuickTime 7.4 may experience jittery video in Photo Booth.Some speakers and other audio devices may not fit the headphone jack due to the small space afforded by the swivel-out port hatch.Lastly, the user guide (PDF) notes that the system's mono speaker is hidden underneath the keyboard, and that the display should not be opened past 125 degrees. |
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#2 |
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Registered User
Join Date: Jul 2004
Location: Van Isle, BC, Canada
Posts: 209
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I have been a defender of the MacBook Air, but after reading this article, I'm a bit disappointed about some of Apple's decisions. For them to repeat a mistake, such as not fully supporting all 3.5mm audio jacks (as was the case with the iPhone, as well), is such a shame. A slightly different shape of the flip-out ports would've avoided that.
Does the first-generation iPod shuffle fit into the USB port? Introducing new keystrokes to do tasks that have been consistent on all modern Macs until now is a bit worrisome. Shutting down a CPU core due to heat issues... another tradeoff of form over function. We'll see how this plays out. |
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#3 | |
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Registered User
Join Date: Aug 2007
Posts: 465
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Quote:
Like I said the MBA is form over function. Those who thinks want to do stuffs that requires high pc usage should forget about the MBA and go for the MB or MBP. If this is the drawback of being ultra thin, I dont mind the MB or MBP become thinner (the only way I can see them being thinner and not comprimise in function is by apple using LED screen for MB or MBP)
Apple is a hardware company, dont believe me? Read this Article!. For those who understand my message, help me spread this info to those who dont get it.
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#4 |
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Registered User
Join Date: Jul 2004
Location: Van Isle, BC, Canada
Posts: 209
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I own the USB shuffle. It never fit into the eMac USB ports, which was a widely-reported issue, and the MacBook Air has restricted space around the USB port, so I was wondering if the same applied to it.
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#5 |
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Registered User
Join Date: Sep 2007
Posts: 198
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sounds to me like its a lot of trouble for this "thinness"....
is it worth it??? i am beginning to think its no longer worth it. It is more like a toy laptop than a work laptop... dont get me wrong, i think its an awesome product.. but its not for working... |
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#6 |
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Registered User
Join Date: Sep 2007
Posts: 198
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Dont mind the battery, cause i dont use it more than 2 hours.. but all this restriction about usage is really off-putting..
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#7 | |||
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Registered User
Join Date: Apr 2002
Location: No GPS signal.
Posts: 1,169
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Quote:
As for the heat response--it's not a tradeoff if it happens only in very hot environments. It's likely a rare response. ANY laptop would benefit from some defensive cooling in that case. Shutting down one core in that case is a feature, not a trade-off. Just because something has a tech note doesn't mean it's a problem. Quote:
Really the Air is function-over-function. ALL Macs are pretty nice in the "form" department Air offers portability and speed instead of portability and lots of ports (like the competition) or instead of all 3 (like a larger notebook).And I do mean speed: the Air has CPU performance in the same league as a many dual-G5 towers. The tiny HD will load a bit slower, but 2 GB RAM is enough to keep the HD from running constantly. Dual 1.6 Ghz 64-bit Intel Core 2 processors is nothing to sneeze at. Most Macs out there working away in the world are slower than that. The Air is the slowest Mac now sold--but they don't make any slow Macs! Some people certainly need more (speed or ports) and sometimes carrying an external hub will do the job, sometimes not. Some people will therefore want a different MacBook. Some people want even MORE speed and need a Mac Pro tower. But I use my Mac for a lot of high-end tasks, and 1.6 Ghz dual cores with 2GB RAM is all I need. I'll even run some 3D games, at reduced detail. The MacBook Air's lost ports don't necessarily subtract any function. There's really just two things you can't get done at all with the Air's limited ports: you can't connect a high-speed RAID at full speed and you can't get footage off of a DV camcorder without using another computer to transfer. That's it. Everything else you can do via the USB port (hubs are cheap) or--better yet--wirelessly. If you need to carry a ton of peripherals everywhere you go, then adding 2 more (hub and optical drive) is the least of your worries: your computing is never going to be ultraportable. There are still people who cannot do what they need to do with an Air. (And a lot more who THINK they can't--and will never be happy with any brand of ultraportable--obsessed as they are with spec lists.) They are the minority, since most Macs (and PCs) out there have less power than an Air, and people are obviously getting done what they need. But the Air is not enough for some power-users and gamers. For others, a constant need for many peripherals adds inconvenience. Stick with a MacBook Pro. No question. But for the rest of us... the Air's trade-off, really, is price vs. portability. If the portability is not worth hundreds to you, then grab a regular MacBook. Ultraportables are just one small segment of the notebook market, and you're not in it. I am in it, and I'm not alone--that's why ultraportables existed even before Apple joined the market. That level of portability IS worth hundreds to me. (Especially since the Air costs less than many slower Windows ultraportables with smaller screens yet larger by volume.) If you're like me, be glad that Apple now has an option for you! If you're not the market, don't lose sleep over it: there are other MacBooks for you. Quote:
PS: I assumed I'd get the Ethernet dongle and the SuperDrive. Then I realized I haven't used the optical drive or wired network with my current laptop in over a year! Guess I'll save some money instead. All these "limitations" may not sound like much if you really stop and think how often you really DO the things that are limited. If they're the exception, as with me, then the limitations may well be more than worth it. Enjoy the portability the rest of the time! No subnotebook is without compromises. If Apple released something like Sony's, we'd be moaning about the tiny screen, cramped keyboard/trackpad, and slow performance. Apple simple picked different compromises. And the port hatch isn't arbitrary: it lets the Air be tapered to nothing at ALL edges. That's a part of its small volume and easy portability. If a certain USB device is too bulky, that's nothing new: plenty of other laptops have needed short extenders for that reason. Bulky USB devices often come with the extender in the box for that very reason. I like the extender anyway: I don't want a rigidly-attached box sticking out of my USB port waiting to be broken.
nagromme
Would you like a treatment? Last edited by nagromme; 01-30-2008 at 07:39 PM.. |
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#8 | |
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Registered User
Join Date: Feb 2005
Location: Toronto
Posts: 1,564
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None of these are surprising, in fact most of that should be expected.
Apple Gear: Mini G4, Pro 2.66, MacBook(Alu)
iPhone 3G, Nano 4th Gen, Classic 120GB Quote:
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#9 |
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Registered User
Join Date: Jan 2005
Posts: 38
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More and more I think this is a toy for the the style over substance type.....
Not for me. Give me a loaded black MacBook any day! |
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#10 | |
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Registered User
Join Date: Apr 2002
Location: No GPS signal.
Posts: 1,169
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Quote:
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nagromme
Would you like a treatment? |
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#11 | |
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Registered User
Join Date: Apr 2006
Location: The Ansible
Posts: 11,876
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Quote:
Nice post. It's unfortunate that I've heard Macs users calling the MBA "too slow" while they are still using their antiquated PPC Macs. Is there any 3lb. notebook that even comes close to the MBA's performance? I haven't seen any. |
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#12 | |
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Registered User
Join Date: Jul 2003
Posts: 2,481
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Quote:
The AIR biggest problem is that it is a bundle of compromises and as such one needs to be careful when buying as there is a high likely hood it might not meet your needs. It is not a single compromise that is the trouble causer here but rather the sum total of all the limitations. $1700 is a lot of money to throw out for something so marginal. Dave |
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#13 |
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Banned
Join Date: Jan 2008
Posts: 110
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#14 | |
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Registered User
Join Date: Apr 2006
Location: The Ansible
Posts: 11,876
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Quote:
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#15 |
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Registered User
Join Date: Sep 2006
Posts: 3,239
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This story is one big "yawn" if you're in the market for something like the MBA.
You are required to use WPA rather than WEP? "...tricks for resetting the SMC and installing Boot Camp" or "....users have to issue a unique keyboard and power button combination blah blah" are problematic? So, ".....neither Windows XP nor Vista can recognize anything but a USB drive on the MacBook Air"? ".....mono speaker is hidden underneath the keyboard, and that the display should not be opened past 125 degrees." This is such "inside baseball" esoterica for most MBA buyers. |
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#16 | |
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Registered User
Join Date: Sep 2006
Posts: 3,239
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Quote:
And, I suppose a white Macbook does not pass muster with your style considerations? ![]() |
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#17 |
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Registered User
Join Date: Apr 2006
Location: The Ansible
Posts: 11,876
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#18 | ||
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Registered User
Join Date: Apr 2002
Location: No GPS signal.
Posts: 1,169
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Quote:
Quote:
Some people may think Apple should not offer any model for people who want an ultraportable. Why not? I want an ultraportable, and I'm glad Apple now has an option for me. It's like saying there's a high probability that a 17" MacBook Pro is not the best choice for you. Does that mean Apple shouldn't offer such a model to anyone?
nagromme
Would you like a treatment? |
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#19 |
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Registered User
Join Date: Jul 2007
Posts: 733
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Again if you don't like it, don't buy it, some of us like it the way it is and will be getting one, we don't need to hear your constant complaining about it.
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#20 |
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Registered User
Join Date: Mar 2007
Posts: 50
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How soon we forget...
2GB of RAM is too slow?
![]() Honestly, it was about 2 years ago that 512 was the norm. Heck I thought that was a good amount of speed at the time. I would use my PC to render 3D and film footage at a good speed, and this computer wasn't even a dual. It's funny to me that people think that dual 2GB or RAM is enough for emailing, browsing the web, or listening at music while writing a paper on word. ![]() |
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#21 |
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Registered User
Join Date: Oct 2004
Posts: 402
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I think this iteration of the laptop is probably going to mostly be used by a lot of road warriors and people that want to be seen with it, as with any first generation Mac product.
Apple is still fixing and adapting iPhone technology as more people use it. But I swear to God Apple, pick a connector and stick with it. If I hear about another version of a connector that's introduced on a machine I'm going to scream. |
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#22 | |
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Registered User
Join Date: Oct 2006
Location: Bay Area, California
Posts: 315
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Quote:
I am a graphics and web designer and, unhappy with the progression of the Mac Pro (waiting for the magic release), and needing to upgrade from my old PowerMac tower, I decided to get the Mac Mini. When it came out I was astonished to see a dual-core processor and a decent FSB speed inside such a small and affordable computer. I maxed out the RAM and purchased a LaCie add-on for extra hard drive space, speed, and ports. It has served me well (poor thing works to death with the integrated video) and it has served its purpose. I ordered myself an octo-core Mac Pro @3.2GHz just recently and that beast is going to serve me for many years. The MacBook Air would thoroughly trounce the Mac Mini I'm using right now, and would even more thoroughly trounce the old PowerMac. I wonder how it would hold up against my Macbook with a Core Duo in it. Probably quite decently, I imagine. I've been able to get my work done on all of these computers, though, and for portable processing I do not need the level of power afforded by a Mac Pro, even in Photoshop, Illustrator, or any other similar program. The MacBook Air would do that work very nicely. The size, though. That would be a very real concern! If you are lugging a computer around all day 3lbs can make a pretty huge difference, especially depending on your body. And now ditch my scenario and imagine the typical business user -- someone who uses their computer for productivity applications, email, and internet. The MacBook Air is sexy fast for this person and will remain every bit as fast for years and years down the road. For this person, always flinging their laptop around, always using it, there are far more important concerns than a spec sheet. I love listening to all these power users talk about how much they dislike the MBA when it wasn't even made for them. It is made for a person who travels, doesn't need to do the sort of high-end rendering or scientific calculation that justifies a larger machine, and doesn't need a whole bunch of ports for different peripherals, and to them this release is a blessing. Maybe people are actually upset that Santa didn't give them what they wanted? A revised laptop lineup? New Macbooks? Macbook Pros? :P Back to you, Dave, elaborate on your view? What additional issues do they need to worry about?
“The true measure of a man is how he treats someone that can do him absolutely no good.”
—Samuel Johnson |
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#23 |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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A thread full Apple apologist
Apple produces it, Stevie Boy sells it, and the lemmings buy it.
No thinking different with this crowd. |
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#24 | |
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Registered User
Join Date: Apr 2002
Location: No GPS signal.
Posts: 1,169
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Quote:
Welcome! I'm sure the energy you spent registering will work wonders in convincing mobile Mac users that they have no need for a MacBook Air. Thanks for the insights.
nagromme
Would you like a treatment? |
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#25 |
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Registered User
Join Date: Nov 2001
Location: Switzerland
Posts: 885
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A lot of would-be MBA owners are currently making assumptions about how well or how bad it will perform and how much, or how little, trouble will be associated with its use. Eventually, it's all just assumptions. Let these people work with their new 1800$ (1930$ if you get the dongle and drive) toys for a month or two and we'll see what the problems really are.
Matyoroy!
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#26 | |
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Registered User
Join Date: Jan 2008
Location: Tropical Island. With slow internet.
Posts: 45
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Quote:
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Windows Development Team Motto: We are not happy until YOU are not happy
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#27 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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Quote:
I could always just live online like some and be a serial apologist for Apple, however, I choose to do something unique to this particular thread. I think for myself. The MBA is nice but hardly revolutionary. At the end of the day it is a small, thin laptop that has almost zero peripheral support, an almost non-existant battery replacement facility, no optical drive included, and did I mention extremely expensive (depends on the version). See I am not under the illusion that Apple is my friend and that Stevie Boy is my best drinking buddy. Apple is a corporation who's loyalty lies solely with the investors. Apple is not doing any of us favors for free. We consumers are a means to an end. Nothing more, nothing less. Anantksundaram and Wizard69 seem to have an understanding and are not easy prey for slick marketing. Apple never had to sell fluff to make a good product but it seems that they are taking the quick and easy route. Can you say M$? Last edited by sapporobaby; 01-31-2008 at 07:23 AM.. |
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#28 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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Quote:
Excellent !!!!!!!!!!!!!!!!! Last edited by sapporobaby; 01-31-2008 at 07:22 AM.. |
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#29 |
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Registered User
Join Date: Jul 2007
Posts: 733
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Yes it's a toy alright and we'll be playing with our toy for a long time, too bad you ain't getting one.
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#30 |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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#31 |
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Registered User
Join Date: Jul 2007
Posts: 733
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#32 |
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Registered User
Join Date: Sep 2006
Posts: 3,239
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#33 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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Quote:
Now go back into your mom's basement and leave the thinking to the adults. I will admit, you are entertaining. |
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#34 |
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Registered User
Join Date: Jan 2008
Posts: 45
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There is nothing wrong with being a Lemming!!!
Blind devotion to a company that has consistently put out the best hardware on the market in the respective categories is Noble. Ever since Bill Gates "borrowed" the Windows design from Apple, Apple has been devoted to providing the highest quality products. As a result of their success and huge growth, they may have been too busy to provide the same quality we have used to in the past, but rest assured it will return. Obviously some of you bashers have never even tried an Apple product or put on a pair of jeans and a mock turtle! |
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#35 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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Quote:
I agree with you. Apple has consistently put out good products. Some great ones, and some outstanding ones. In my opinion as a multiple year, multiple product user, I think Apple bailed and went for the easy way, and are willing to market the hell out of an "Ok. Not revolutionary product" The MBA is evolutionary for sure. It is the way of things to come but to see this as market shaking, well..... far from it. Mock turtle. Nice one dude. |
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#36 | |
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Registered User
Join Date: Jul 2007
Posts: 733
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Quote:
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#37 | |
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Registered User
Join Date: Apr 2006
Location: The Ansible
Posts: 11,876
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Quote:
It escapes me why this product is being attacked so much just because it doesn't fit that person's needs. There is no UMPC or 17" greater notebook that will ever fit my needs but I'm not bashing them just because I'm not the target consumer for those products. So why all negativity and anger here? Except for the ability to extend the battery life to 8 or more hours I am the perfect candidate for the MBA. I never use an optical drive, I only ever use WiFi, only ever use 1 USB port at a time, and all I need highly portable computer for watching videos and the of reading webpages while traveling. I'm okay with you not buying one, and you should try to be ok if others do. Last edited by solipsism; 01-31-2008 at 11:22 AM.. |
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#38 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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Quote:
You see anyone that is not willing to run out and spend a couple thousand dollars on a crippled product as bashing Apple. The Marketing guys at Apple have to love people like you. No matter what they throw at the wall (i.e. people such as you) it will stick, and the Apple zealots will go forth and do the bidding of Lord Jobs. Well, I hate to tell you, the MBA is not innovative other than its size and this is something that other manufactures are in the process of developing (with some already having done so). You lack of understanding in this area shows a complete lack of maturity or understand, but a willingness to throw your money down on anything Apple puts out. For this, I thank you as my share prices are doing much better. I say, BUY MORE APPLE. Anyway, I digress. Criticizing Apple is the only way that they will develop better products, better services, and evolve into a better company. As I said before, Apple is not your friend and Steve Jobs is not your buddy. He and Apple are only loyal to the investors, the bottom line and the dollar. Your satisfaction is simply a by-product of this. If you are happy goodie, if not, oh well. If it were up to you and your thought process the current bug that has surfaced in the iPhone would be considered a feature by your standards, but to normal folks this is something that Apple must fix, and due to public outcry, Apple acknowledged the bug and is in the process of fixing it. Would you consider these people bashers or disappointed customers? Anyway, you can have the last word here in public, but if you wish to continue, please do so via PM. Last edited by sapporobaby; 01-31-2008 at 11:14 AM.. |
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#39 | |
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Privileges Revoked
Join Date: Jan 2008
Location: Currently where I am located.
Posts: 1,067
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#40 | |
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Registered User
Join Date: Jun 2002
Location: Ottawa
Posts: 398
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