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Old 02-05-2008, 02:20 PM   #1
EricJ5
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MacBook Air Trackpad Malfunctions

I was just as excited as everyone about the macbook Air. Yesterday I went to the Apple Store to check it out. Wow, that looks amazing, I thought as I approached it. However, after using it for a few minutes, I realized that the trackpad was acting up and not following the movements of my finger accurately. In short, the curser was moving around the screen in a very choppy manner. I asked the Apple Specialist what the deal was, and she shrugged her shoulders and told me that all of the macbook Airs they had were acting this way when plugged in to their power source. Sure enough, I unplugged the power source, and the trackpad began to work perfectly.
Anyone else experience this?
I'd watch out if your planning on buying the Air, it seems to be a pretty big problem...
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Old 02-05-2008, 05:56 PM   #2
MacLemming
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Quote:
Originally Posted by ChrisDaMacMan View Post
I love how people blow up a small problem and get over excited about it and then call it a big problem.

People like you in my eyes are just plain idiots, and did these kinds of problems are easily fixed with something like a firmware update or even just software update. And I'm apple are working on the problem.
Oh you are so bloody right!!! EricJ5 has no right to post his observations or perspectives..
How dare he come to AI and post a concern of his....
If he were a true lemming like you and me, he would just shut up and follow the Mactard in front of him without asking any questions or causing any problems...


"People like you in my eyes are just plain idiots".....
Classic!!!
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Old 02-05-2008, 07:44 PM   #3
mdotdubz
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Ok, I own an MBA and can confirm NO trackpad malfuntions what-so-ever...

It actually works better than I thought, and is WHISPER quiet!
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Old 02-05-2008, 08:11 PM   #4
brianb
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Quote:
Originally Posted by mdotdubz View Post
Ok, I own an MBA and can confirm NO trackpad malfuntions what-so-ever...

It actually works better than I thought, and is WHISPER quiet!
Ditto to the above. Trackpad works awesome, plugged in or otherwise..not a single malfunction or abnormality.

I LOVE my Air!!

(FYI, the so called mac "geniuses" are usually not much more intelligent than your average BestBuy employee..take what they say with a grain of salt)
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Old 02-05-2008, 08:33 PM   #5
mdotdubz
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Originally Posted by brianb View Post
Ditto to the above. Trackpad works awesome, plugged in or otherwise..not a single malfunction or abnormality.

I LOVE my Air!!

(FYI, the so called mac "geniuses" are usually not much more intelligent than your average BestBuy employee..take what they say with a grain of salt)
Hehe, I dunno... I think the Geniuses are maybe a tad smarter than the Best Buy kids. The BB kids imho are total idiots...and i'm saying this because I know at least of a half a dozen kids who work there. complete idiots.
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Old 07-07-2008, 04:46 AM   #6
Pgm1@cornell.edu
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jumpy trackpad

If it happened to you, it would be a BIG problem.

That exact problem is happening to me--and life sucks--and Applecare is clueless so far

It's okay to be an Apple fan, but don't be so blind.

Thanks Eric, yours was the best post describing the subject I could find
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Old 07-07-2008, 09:45 AM   #7
Bergermeister
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Quote:
Originally Posted by mdotdubz View Post
Ok, I own an MBA and can confirm NO trackpad malfuntions what-so-ever...

It actually works better than I thought, and is WHISPER quiet!
Ditto. Trackpad works fine, plugged in or on battery. Never a single hiccup in several months of daily use.


Teacher: "What state do you live in?"
Calvin: "Denial."
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Old 07-07-2008, 09:49 AM   #8
Bergermeister
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Quote:
Originally Posted by Pgm1@cornell.edu View Post
If it happened to you, it would be a BIG problem.

That exact problem is happening to me--and life sucks--and Applecare is clueless so far

It's okay to be an Apple fan, but don't be so blind.

Thanks Eric, yours was the best post describing the subject I could find
Both you and the original poster are new here... welcome.

I have had a couple of problems with my Air when they were first released which I have detailed elsewhere, but my current machine works flawlessly.

If this is truly a problem, then hopefully Apple will get on it right away. I wonder if this problem is just cropping up? Somebody has to be the first one, though others will deny it is a problem until it hits their machine.

I will stay on the lookout for this problem.


Teacher: "What state do you live in?"
Calvin: "Denial."
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Old 07-23-2008, 11:33 PM   #9
1newapplefan
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I have had the MBA SSD since it first came out, and I have never had a problem with the trackpad. I use it as my primary computer, so it does get some heavy use. Normally 10 hour days without a hickup I sure hope the new product upgrades that everyone are talking about are not for the air. At least give us some time to enjoy having our Current MBA's.


Mark" cheap products " Lee
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Old 08-13-2008, 08:50 AM   #10
leoroch
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Download Firmware?

I have the same malfunctions simptoms with my MBA trackpad, and I can see it happened after my EFI Firmware Upgrade. Can this be related? do you know how to downgrade it?
Thanks,
Leo.
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Old 05-14-2009, 08:22 AM   #11
amon
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Power supply solution

Hi
I Googled and found this thread. I'm using my Macbook Air on a boat and without thinking had plugged it into an inverter (12V DC to 240V AC) and discovered the trackpad wasn't working. Boy was I peeved as I'd just loaded some software and thought it was that. Even after I Trashed it still no trackpad. I found ericJ5's post, unplugged the inverter and everything's OK, so thanks for the connection ericJ5
Amon
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Old 06-12-2009, 06:41 PM   #12
hdogg007
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thanks ericj5

i have had my macbook air for over 1.5 years. today on airplane flight ran into track pad problem. i am plugged into airplane power with surge protector in between and suffered the sames problems noted in the threads. i unplugged and i am good to go. i have never had a problem before and wonder if this has something to do with how 'clean' the power is
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Old 09-06-2009, 03:18 AM   #13
obertaud
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My MBAIR has the problem

I have exactly the same issue. My trackpad works prefectly when the MBAIR is on battery, but as soon as it is power plugged its behaviour becomes erratic.
Anybody made some progress?
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Old 10-11-2009, 02:54 PM   #14
appler
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Quote:
Originally Posted by obertaud View Post
I have exactly the same issue. My trackpad works prefectly when the MBAIR is on battery, but as soon as it is power plugged its behaviour becomes erratic.
Anybody made some progress?
Pls try this: Put your left hand finger(s) beside the trackpad on the mba-cover to get in metallic contact, move the cursor with your right finger on the trackpad. Now, the cursor will function correctly, but it's no real problem-solution.
Enjoy your mba!
appler
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Old 10-20-2009, 06:21 PM   #15
frozenbarbie
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Hello everybody,

I am new to this forum. I got here googling for "macbook air touchpad malfunction". I got my MBA, 1st series, 2 days ago.

Quote:
Originally Posted by appler View Post
Put your left hand finger(s) beside the trackpad on the mba-cover to get in metallic contact ... Now, the cursor will function correctly, but it's no real problem-solution.
Yes, I can confirm that - wow

When power is plugged in, and my left hand is NOT in touch w. the MBA, the trackpad behaves wiredly, no 3- or 4-finger scrolling, 2-Finger scrolling often ONLY w. index and middle finger, while I usually use middle and ring-fingers for scrolling.

Everything is fine, when the MBA is running on battery...

This seems like an electrical problem, nothing software-related?

Cheers,
FB



P.S. I use a freshly installed Snow Leopard, updated to 10.6.1, hence I cannot tell wether or not MBA behaves correctly/differently under 10.5.x Leopard


Last edited by frozenbarbie; 10-20-2009 at 06:43 PM.. Reason: added post scriptum :)
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