After publicly advertising the idea that Windows PCs are cheaper than Macs in its "Laptop Hunter" ads, Microsoft CEO Steve Ballmer told an audience of financial analysts that the company's attempts to cut prices of Windows to induce demand in emerging markets had failed over the previous year, and that the solution to the company's woes will be to increase the price of computers.
"The theory was wrong," Ballmer said, explaining that there wasn't enough new demand to make up for the drop in profits. "Youll see us address the theory. Were going to readjust those prices north [using Windows 7]."
Reporting on the event, Peter Burrows of BusinessWeek wrote, "the companys goal is to raise PC prices in the next year. Thats due both to expected popularity of a new class of higher-end and higher-priced netbooks, a new pricing strategy around Windows 7 that the company hopes will result in far more upgrades to premium SKUs, and a reversal of a strategy in the last year to cut prices to spur demand in emerging countries."
Lower competition, higher prices
The netbook segment of the PC market, introduced by a line of low cost, simplified mini-notebook models Acer debuted running Ubuntu Linux, captured the attention of PC sellers during Windows Vista's first year. The emergence of the new devices priced in the ballpark of $300 caught Microsoft off guard, and helped spoil the launch fireworks of Vista because the new operating system wasn't capable of running on the new stripped down machines.
Microsoft worked to eradicate Linux netbooks by pushing its PC partners to license Windows XP for next to nothing. This did nothing for Vista, but did result in the company being able to advertise that the new netbook category was still dominated by Windows. Moving forward, the capacity of netbooks to run Windows 7, which will not be offered for free, has been a major issue for Microsoft and its PC partners.
However, based on Ballmer's own comments, the ability of netbooks to run Windows 7 will involve both a redefinition of what a netbook is and a change in pricing, because Microsoft does not want to continue making lower and lower margins on the PC operating system software business it monopolizes.
Ballmer laughs off Apple gains
Burrows' report also noted that Ballmer laughed off the number of financial analysts in the room using Apple laptops. We have low share in the investor community. I see a lot of Apple logos, Ballmer said. Dont bother to hide them. Ive already counted them. And its okay, feel free [to use them], so long as youre running Office.
Ballmer called Apple as a fine company doing well with a low-volume, high-price strategy, but claimed Microsoft hasn't lost market share to Apple over the past year, and that any changes in reported share numbers are just a rounding error. Share gains by Apple "cost us nothing," Ballmer said. "Hopefully, well take share back from Apple. But they still sell only 10 million PCs a year, so its a limited opportunity."
Somewhat ironically, Microsoft has also been trumpeting its own tiny market share gains with its renamed search engine, despite having actually lost market share in the search business over the past few years. Additionally, Microsoft's gains have come out of the hide of Yahoo, which it hopes to team up with as a parter to take on Google.