Originally Posted by addabox
If MS hasn't been able to produce a credible mobile OS by now there is simply something deeply wrong with the corporate culture in Redmond.
You nailed it: "culture." It all comes down to beliefs and attitudes - about the user, about how users should interact with technology. It's all about taste
. People think that "taste" is some shadowy, abstract, elitist buzzword. It isn't. Taste means you care. It meqns you give a damn about the person who is standing at the cash, ready to fork over their money for your product. Do your products have that special kind of gestalt, or don't they? Are you making life more difficult for the consumer, or aren't you? Is it your stated goal to perfect design and usability, or isn't it? Microsoft has no mission statement
. Zero. You ask anyone what MS is all about, you won't get a clear answer. Apple . . . easy. Right away: usability and design. Their products all scream these two principles. "Cool" stuff. It's "cool" because it looks good, is easy and fun to use, and it works like it should. There's some effort being put in to coming up with a better or more original implementation. It's just that simple. When Apple announces a product, you know, at the very least, that it'll look great - hardware and software, and be easy to use. Power wrapped in a great interface that is meant to make life easier, backed up by solid support should you need it. Done. Is that so hard to pull off? Apple has about half of MS' manpower and resources, and they are redefining industries and markets constantly - from notebooks to operating systems to handhelds. The iPhone happened almost overnight. And now even Nokia is trembling.Where's all the MS R&D money going?
Look at Apple from 2001 to the present. Now look at MS. Anything truly compelling or noteworthy from MS in around nine years? XP (nothing to be proud of), and xbox. And more versions of Office bloatware.
MS is essentially a corporate/enterprise software vendor masquerading as a home/consumer vendor.
Simply put, Microsoft products, in light of what could be accomplished with today's technology (what Apple is doing), are unfit for average home/consumer use.
Absolutely unfit. Way below what's expected in 2009.
When, as a CEO (Ballmer) you spend half your time defending yourself and your operation against questions about why you're being upstaged, year after year, by a much smaller, nimbler, more focused competitor with half your resources, half your manpower, and half your global reach, something is horribly, horribly wrong.