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Apple Snow Leopard support, problem software list available

post #1 of 111
Thread Starter 
Coinciding with today's release of Apple's latest operating system upgrade, Snow Leopard, support documents, printer drivers, and a list of incompatible software have been made available to ease the transition.

The new official support documents on Apple's Web site provide info on Finder and the desktop, printing, and known incompatible software.

Incompatible software

By default, Snow Leopard disables some software that is known to be incompatible with the new operating system. Upon installation, the OS will move the problematic applications to a folder named "Incompatible Software" on the user's hard drive. In addition, Snow Leopard prevents users from opening that software.

The following applications are moved to the "Incompatible Software" folder by default upon installation:

Parallels Desktop, ver. 2.5 and earlier
McAfee VirusScan, ver. 8.6
Norton AntiVirus ver. 11.0
Internet Cleanup 5 ver. 5.0.4
Application Enhancer ver. 2.0.1 and earlier
Unsanity
AT&T Laptop Connect Card ver. 1.0.4, 1.0.5, 1.10.0
launch2net ver, 2.13.0
iWOW plug-in for iTunes ver. 2.0
Missing Sync for Palm Sony CLIE Driver ver. 6.0.4
TonePort UX8 Driver ver. 4.1.0
ioHD Driver ver. 6.0.3
Silicon Image SiI3132 Drivers ver. 1.5.16.0
In addition, the following software is restricted from opening within Snow Leopard:

Parallels Desktop ver. 3.0
VirusBarrier X4 ver. 10.4.4 and earlier
SPSS 17 ver. 17.1
Director MX 2004 ver. 10.2
EyeTV ver. 3.0.0 to 3.1.0
Ratatouille ver. 1.1
Aperture ver. 2.1.1 and earlier
Keynote ver. 2.0.2 and earlier
AirPort Admin Utility for Graphite and Snow ver. 4.2.5

New printer drivers

Apple states that printing with Snow Leopard is "easier and better than ever." The following new features have been added to the operating system's printing capabilities:

Apple's Software Update will automatically provide you with third-party printer software and updates.
"Nearby Printers" is a list of available printers that will appear right inside your printer dialog box. Adding a nearby printer is just a selection away.
You can simply connect a USB printer and the print queue will be automatically created.
You can create a PDF document from any application and have an automated workflow process it.
Apple's support downloads page has a list of driver downloads for a number of different printers. Made available this week were drivers for Xerox, Lexmark, Canon, FujiXerox, Epson, HP, Lanier, Gestetner, Gutenprint, Ricoh, Brother, Samsung, NRG, Infotec, and Savin.

More help with Snow Leopard, including downloads, manuals and tutorials, is available at the official Mac OS X 10.6 support page.
post #2 of 111
can you install the $29 version on a blank hard disk? does it ask for a previous version CD or DVD?

want to try it out but don't want to spend the money for a Mac yet
post #3 of 111
The list of incompatible software are software you shouldn't have installed in your mac anyways.

Surprisingly, MS Word for Mac does work in SL even thought it didn't work in Leopard.
post #4 of 111
what is the difference between incompatable and wont open in the software?

I have parallels 3.0, and am deeply curious whether I will need to spend X$$ for an upgrade, and time reinstalling my windows partitions just to do the SL upgrade...

what does this mean?
post #5 of 111
As the owner of a design studio I want to upgrade my systems but still a little wary about compatibility with Adobe CS3. I think CS4 was not worth the upgrade at the time and have been happy with 3. Hopefully Adobe will catch up soon (wishful thinking)

Anyone had time to test and had luck with CS3 compatibility ? Particularly Illustrator + Hot door's Cad Tools plug in ?

Really wanting to upgrade to Snow Leopard but don't want our productivity to come to a screeching halt. Thanks for any feedback.
post #6 of 111
Quote:
Originally Posted by jwyatt View Post

As the owner of a design studio I want to upgrade my systems but still a little wary about compatibility with Adobe CS3. I think CS4 was not worth the upgrade at the time and have been happy with 3. Hopefully Adobe will catch up soon (wishful thinking)

You and I are on the same boat. I know PS CS3 worked OK. I was hoping all CS3 apps will work OK under SL. I'm not too happy about Adobe not testing CS3 even people bought it over a year ago.

CS4 isn't worth to upgrade either.
post #7 of 111
Quote:
Originally Posted by iCarbon View Post

what is the difference between incompatable and wont open in the software?

I have parallels 3.0, and am deeply curious whether I will need to spend X$$ for an upgrade, and time reinstalling my windows partitions just to do the SL upgrade...

what does this mean?

Anything in the list will become incompatible. Now that your parallels doesn't work perhaps it will be a good time to erase that windows partition forever and never again use windows. Trust me, you will be a happier person as a result.
post #8 of 111
Quote:
Originally Posted by al_bundy View Post

can you install the $29 version on a blank hard disk? does it ask for a previous version CD or DVD?

want to try it out but don't want to spend the money for a Mac yet

So what would you run it on?
post #9 of 111
Quote:
Originally Posted by Tauron View Post

Surprisingly, MS Word for Mac does work in SL even thought it didn't work in Leopard.

Word 2008 works fine on Leopard for me. Which version did you have a problem with?

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

  MA497LL/A FB463LL/A MC572LL/A FC060LL/A MD481LL/A MD388LL/A ME344LL/A

Reply

   Apple develops an improved programming language.  Google copied Java.  Everything you need to know, right there.

 

  MA497LL/A FB463LL/A MC572LL/A FC060LL/A MD481LL/A MD388LL/A ME344LL/A

Reply
post #10 of 111
Much more extensive compatibility list here

http://snowleopard.wikidot.com/

Mac Pro, 8 Core, 32 GB RAM, nVidia GTX 285 1 GB, 2 TB storage, 240 GB OWC Mercury Extreme SSD, 30'' Cinema Display, 27'' iMac, 24'' iMac, 17'' MBP, 13'' MBP, 32 GB iPhone 4, 64 GB iPad 3

Reply

Mac Pro, 8 Core, 32 GB RAM, nVidia GTX 285 1 GB, 2 TB storage, 240 GB OWC Mercury Extreme SSD, 30'' Cinema Display, 27'' iMac, 24'' iMac, 17'' MBP, 13'' MBP, 32 GB iPhone 4, 64 GB iPad 3

Reply
post #11 of 111
A more comprehensive unofficial compatibility list is here
post #12 of 111
Beat me to it
post #13 of 111
One thing I would be curious is whether the applications which are marked as having issues, do so using the 64-bit kernel or both the 32-bit and 64-bit kernels?

Certain applications such as Parallels I suspect probably only fail with the 64-bit kernel, since some of the included drivers only work in 32-bit, but I will need real world usage to validate this.
post #14 of 111
Quote:
Originally Posted by al_bundy View Post

can you install the $29 version on a blank hard disk? does it ask for a previous version CD or DVD?

want to try it out but don't want to spend the money for a Mac yet

The $29 version is an upgrade, I'm not sure if you need leopard installed or if you just need the leopard dvd.
post #15 of 111
Quote:
Originally Posted by trboyden View Post

Hopefully that was meant as a joke.

Because otherwise it was a really imbecile response on a sensitive subject for design and print shops that are forced to pay thousands of extra dollars for the tools they need because of people who pirate software.

I guess the question is, if it's that crucial to you for the tools to be compatible why would you not either wait until all the issues with the new OS are wrung out, save up some money for new tools, or just keep using leopard?
post #16 of 111
Quote:
Originally Posted by steviet02 View Post

So what would you run it on?

my homebuilt PC that currently runs a beta version of Windows 7 that's expired and i haven't had the time to install the RTM

wife uses it to sync her iphone and she's wanted a Mac for years but doesn't know anything about the current ones
post #17 of 111
Quote:
Originally Posted by jwyatt View Post

As the owner of a design studio I want to upgrade my systems but still a little wary about compatibility with Adobe CS3. I think CS4 was not worth the upgrade at the time and have been happy with 3. Hopefully Adobe will catch up soon (wishful thinking)

Anyone had time to test and had luck with CS3 compatibility ? Particularly Illustrator + Hot door's Cad Tools plug in ?

Really wanting to upgrade to Snow Leopard but don't want our productivity to come to a screeching halt. Thanks for any feedback.

I will give you the bottom line. I've been using the final build of SL for some time and Photoshop CS3 totally blows chunks with it. Things like opening with differing color profiles, save for web, etc... the list goes on. I put on CS4 and all is well. Don't upgrade to SL unless you are ready to go right to CS4. No kidding.
post #18 of 111
Quote:
Originally Posted by Monkeyborg View Post

The $29 version is an upgrade, I'm not sure if you need leopard installed or if you just need the leopard dvd.

You can install it on a newly partitioned hard drive with no other dvds needed. You can even wipe tiger off and wap snow leopard straight on for $29
post #19 of 111
Quote:
Originally Posted by planetrocke View Post

I will give you the bottom line. I've been using the final build of SL for some time and Photoshop CS3 totally blows chunks with it. Things like opening with differing color profiles, save for web, etc... the list goes on. I put on CS4 and all is well. Don't upgrade to SL unless you are ready to go right to CS4. No kidding.

Are you using the 64-bit or the 32-bit kernel?
post #20 of 111
Quote:
Originally Posted by steviet02 View Post

I guess the question is, if it's that crucial to you for the tools to be compatible why would you not either wait until all the issues with the new OS are wrung out, save up some money for new tools, or just keep using leopard?

Of course it's crucial that the tools are compatible. We always try to stay up with the latest software in our office particularly from Apple. Sometimes however, especially with Adobe, their latest and greatest is not always worth the steep price for upgrade. I want to keep up with Apple releases but can't justify the cost's incurred with half-baked third party upgrades. ie CS4. In my opinion Adobe should spend less time redoing the UI and half baked tools and concentrate on faster, less buggy software, get back to their Mac base and go 64 bit asap.
post #21 of 111
Quote:
Originally Posted by steviet02 View Post

I guess the question is, if it's that crucial to you for the tools to be compatible why would you not either wait until all the issues with the new OS are wrung out, save up some money for new tools, or just keep using leopard?

We did pony up for CS4 so we don't fall into that camp. We also follow good IT practices and don't upgrade our machines until we've had a chance to do extensive testing. Clearly you know nothing about business, because businesses don't "save up" for new tools, it's a capital expense that must be supported by equivalent profit - especially when your dealing with a corporate overlord and a down economy.

As a print shop, we have to stay up to date with our tools so that we can continue to accept the latest file formats/features of documents that customers provide. It won't help us get business if we tell customers that we can't accept their files because we don't want to pay the piper. So when we have to pay more for our tools because of pirating, it not only hurts our profits, but also our employees who eventually are the ones who feel the pinch.
post #22 of 111
Quote:
Originally Posted by trboyden View Post

We did pony up for CS4 so we don't fall into that camp. We also follow good IT practices and don't upgrade our machines until we've had a chance to do extensive testing. Clearly you know nothing about business, because businesses don't "save up" for new tools, it's a capital expense that must be supported by equivalent profit - especially when your dealing with a corporate overlord and a down economy.

As a print shop, we have to stay up to date with our tools so that we can continue to accept the latest file formats/features of documents that customers provide. It won't help us get business if we tell customers that we can't accept their files because we don't want to pay the piper. So when we have to pay more for our tools because of pirating, it not only hurts our profits, but also our employees who eventually are the ones who feel the pinch.

Thank You, could not have said it better myself. Adobe really does irk me though.
post #23 of 111
Quote:
Originally Posted by iCarbon View Post

what is the difference between incompatable and wont open in the software?

I have parallels 3.0, and am deeply curious whether I will need to spend X$$ for an upgrade, and time reinstalling my windows partitions just to do the SL upgrade...

what does this mean?

Incompatible means "don't use it, it won't work (and probably never will)"

Won't/don't open means "manufacturer hasn't updated it to work with Snow Leopard yet and we've tested it and found some problems that indicate you probably shouldn't be running it."

So items in the second category *might* end up working with Snow Leopard, or *might* work now, but they also might not. It's seriously lame of Parallels to let their software be in that second category at all. I bet they fix it, but I always advise folks to use Fusion and not Parallels. Despite all the wonderful reviews on the web saying the two products are nearly equivalent, when you go to use them you see how much more stable and better designed Fusion is.
post #24 of 111
Quote:
Originally Posted by jwyatt View Post

Thanks for the advice but I've never been to keen on stealing software. That said, If I was going to do it I'd steal from Adobe they don't seem to have much problem stealing from their base.

CS4 Photoshop is from Adobe. So there! Go get it!
post #25 of 111
Quote:
Originally Posted by jwyatt View Post

Thank You, could not have said it better myself. Adobe really does irk me though.

Oh I agree, Adobe is a pain in my side. However until the market develops a competitor and customers start using them, there is not much else we can do. We've already canned Quark that resulted in some customer loss. But we saved money not having to support two expensive vendors.
post #26 of 111
Quote:
Originally Posted by Tauron View Post

Anything in the list will become incompatible. Now that your parallels doesn't work perhaps it will be a good time to erase that windows partition forever and never again use windows. Trust me, you will be a happier person as a result.

That's easy to say, but not always possible. I know it's hard to believe but there are still software vendors who who create Windows-only products that are necessary for some of us to do our jobs ;-)

What sucks is being forced to upgrade perfectly capable software, in this case Parallels 3 and CS3. Of course, Leopard is perfectly capable software as well, so count me out... for now.
post #27 of 111
Quote:
Originally Posted by trboyden View Post

Hopefully that was meant as a joke.

Because otherwise it was a really imbecile response on a sensitive subject for design and print shops that are forced to pay thousands of extra dollars for the tools they need because of people who pirate software.

Nope. They jack up prices and when you guys complain they blame it on pirates.
post #28 of 111
Quote:
Originally Posted by Monkeyborg View Post

A more comprehensive unofficial compatibility list is here

The Boinc client is listed as an unknown with SL.

Does anyone here know how Boinc runs under SL?
post #29 of 111
Quote:
Originally Posted by ad4m.phillips View Post

You can install it on a newly partitioned hard drive with no other dvds needed. You can even wipe tiger off and wap snow leopard straight on for $29

Where did you hear that?
From Amazon: "Upgrade Path Alert for Snow Leopard
Please note, that only Apple OS X Leopard users are eligible for the Snow Leopard upgrade. Tiger & earlier OS users will need to purchase either versions of the upgraded Mac Box Set."
post #30 of 111
Quote:
Originally Posted by jcraig View Post

That's easy to say, but not always possible. I know it's hard to believe but there are still software vendors who who create Windows-only products that are necessary for some of us to do our jobs ;-)

I work for a research firm who loves macs but is forced to use windows for certain applications such as data acquisition and CAD. Well, what we do is we buy POS windows machines and load them with those applications and only handle them with gloves and face masks to avoid bodily contamination if you know what I mean.

Then we go back to our macs and be happy.
post #31 of 111
Quote:
Originally Posted by trboyden View Post

We did pony up for CS4 so we don't fall into that camp. We also follow good IT practices and don't upgrade our machines until we've had a chance to do extensive testing. Clearly you know nothing about business, because businesses don't "save up" for new tools, it's a capital expense that must be supported by equivalent profit - especially when your dealing with a corporate overlord and a down economy.

As a print shop, we have to stay up to date with our tools so that we can continue to accept the latest file formats/features of documents that customers provide. It won't help us get business if we tell customers that we can't accept their files because we don't want to pay the piper. So when we have to pay more for our tools because of pirating, it not only hurts our profits, but also our employees who eventually are the ones who feel the pinch.

Edit -- When I say you I meant anyone in the upgrade path, not specifically you.

I wasn't suggesting that you get a pirate version of the software, at all. I guess, my point was, if you've been running with CS3, then CS4 didn't offer any improvements on file format or compatibility front that you needed to continue to do business. What I meant by wait is that CS3 apparently works with SL, so why not wait until others report on it. Considering you are making money with those machines it just seems to me that it's a wise move to wait to upgrade rather than jumping on the first adopter program.
post #32 of 111
Quote:
Originally Posted by supremedesigner View Post

You and I are on the same boat. I know PS CS3 worked OK. I was hoping all CS3 apps will work OK under SL. I'm not too happy about Adobe not testing CS3 even people bought it over a year ago.

CS4 isn't worth to upgrade either.

Quote:
Originally Posted by planetrocke View Post

I will give you the bottom line. I've been using the final build of SL for some time and Photoshop CS3 totally blows chunks with it. Things like opening with differing color profiles, save for web, etc... the list goes on. I put on CS4 and all is well. Don't upgrade to SL unless you are ready to go right to CS4. No kidding.

I don't use the software, but yesterday I read that Adobe had clarified their previous statements. They did test CS3 with Snow Leopard, and it worked. But they just weren't official supporting it anymore. However, there's some confusion as to whether they were only talking about PS, or the whole suite.

Sorry, I can't recall where I read that. But hopefully the situation will become clearer in the next few weeks. I'm assuming you are waiting at least that long anyway for initial reports on SL before installing it on any production machines, right?
post #33 of 111
Quote:
Incompatible software list for SL:

Microsoft Office 2008

YES!!!!


Quote:
One user reports that "every app is terribly slow to start and lags afterwards. Its unacceptably slow!" (supposedly much better with SP1)

Wait a minute. Word 2008 is "terribly slow" and laggy even in Leopard or Tiger...

post #34 of 111
Quote:
Originally Posted by trboyden View Post

Oh I agree, Adobe is a pain in my side. However until the market develops a competitor and customers start using them, there is not much else we can do. We've already canned Quark that resulted in some customer loss. But we saved money not having to support two expensive vendors.

Agreed. I always preferred Illustrator to Freehand (lots of debate over this rivalry) but I miss the competition Macromedia brought to Adobe. They are now free to bend us over whenever they want.
post #35 of 111
Quote:
Originally Posted by trboyden View Post

Hopefully that was meant as a joke.

Because otherwise it was a really imbecile response on a sensitive subject for design and print shops that are forced to pay thousands of extra dollars for the tools they need because of people who pirate software.

Do you seriously believe that? The prices are what they are not because of piracy, but because design and print shops need the software and are willing and able to pay that price. Individuals pirating this software are not forcing the prices up; they would never have the means to purchase it anyway.
post #36 of 111
Quote:
Originally Posted by Tauron View Post

The list of incompatible software are software you shouldn't have installed in your mac anyways.

Surprisingly, MS Word for Mac does work in SL even thought it didn't work in Leopard.

Word has always worked fine for me in leopard.
post #37 of 111
Quote:
Originally Posted by Monkeyborg View Post

Where did you hear that?
From Amazon: "Upgrade Path Alert for Snow Leopard
Please note, that only Apple OS X Leopard users are eligible for the Snow Leopard upgrade. Tiger & earlier OS users will need to purchase either versions of the upgraded Mac Box Set."

While apple doesn't want tiger users to get the $29 leopard upgrade there is nothing physical on the discs stopping you from doing it.
You will be in violation of the EULA but it is possible.
post #38 of 111
Quote:
Originally Posted by Mario View Post

Much more extensive compatibility list here

http://snowleopard.wikidot.com/


Seems a bit inaccurate to me. I've been having trouble with Handbrake and Transmit. Still it's a great resource.
post #39 of 111
Quote:
Originally Posted by jwyatt View Post

As the owner of a design studio I want to upgrade my systems but still a little wary about compatibility with Adobe CS3. I think CS4 was not worth the upgrade at the time and have been happy with 3. Hopefully Adobe will catch up soon (wishful thinking)

Anyone had time to test and had luck with CS3 compatibility ? Particularly Illustrator + Hot door's Cad Tools plug in ?

Really wanting to upgrade to Snow Leopard but don't want our productivity to come to a screeching halt. Thanks for any feedback.

Check out this site ... according CS3 is compatible. ...http://snowleopard.wikidot.com/
See, in the record business, you can show someone your song, and they don’t copy it. In the tech business, you show somebody your idea, and they steal it. (Jimmy Iovine)
Reply
See, in the record business, you can show someone your song, and they don’t copy it. In the tech business, you show somebody your idea, and they steal it. (Jimmy Iovine)
Reply
post #40 of 111
Quote:
Originally Posted by some1 View Post

Individuals pirating this software are not forcing the prices up; they would never have the means to purchase it anyway.

Ah yes, the lame a$$ argument by pirates.

Except that argument doesn't take into account the money software companies like Adobe have to pay for lawyers and the BSA to fight people who steal their property (and thus their IP including copyright, trademark, patents, etc...), thus raising their costs which - you guessed it - goes back into the prices of the product. Nor does take into account the additional costs of support from the number of users who use their product, legally or not, such as bandwidth for software updates, extra support to the designers and printers who service people who may be pirating software, etc...
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